Job
Description
Job Title: Corporate Trainer – Jewelry Industry Location: Mulund, Mumbai Department: Human Resources / Training & Development Reporting To: Managing Director Employment Type: Full-Time Job Summary: We are looking for an experienced and passionate Corporate Trainer to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards. Key Responsibilities: Design, develop, and deliver training modules related to: Jewelry products (gold, diamond, gemstone, hallmarking, certifications) Sales and upselling techniques Customer service and grooming Visual merchandising Conduct onboarding programs for new employees to ensure smooth assimilation. Conduct periodic refresher training and evaluate performance improvement post-training. Organize and manage training logistics, attendance, feedback collection, and reporting. Develop training materials like manuals, presentations, and video content in line with brand guidelines. Stay updated with , industry standards, and customer preferences. Required Skills & Qualifications: Bachelor’s degree in any discipline. A degree or diploma in Training, Retail, or Jewelry Design is a plus. 5+ years of experience as a Corporate Trainer, preferably in luxury retail or the jewelry industry. Strong knowledge of jewelry products Excellent presentation, communication, and interpersonal skills. Ability to motivate teams and build a customer-centric mindset. Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with digital training tools. Flexible to travel as per training schedules. Preferred Qualifications: Certification in Learning & Development, Instructional Design, or Behavioral Training. Multilingual (English, Hindi, and regional languages) for better communication across locations. Knowledge of customer psychology and luxury brand positioning. Job Types: Full-time, Permanent Pay: ₹45,000.00 - ₹50,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
