Coordinator Regional Audit and Compliance

Purpose :

The Senior Regional coordinator will be responsible for effectively partnering with Client and Cartus global operations and finance to ensure strict audit and control processes are adhered to as per clients’ requirements, whilst driving simplification/ process improvement and supporting Cartus management with reporting and financial enquiries. Focusing on system data integrity through co-ordination.
Obsess about Growth - Collaborating closely with the team manager to meet company and client KPIs. Proactively seeking opportunities to resolve unique customer concerns and identify process improvement opportunities. Participating in process development and enhancements to improve service delivery. Relentlessly Focus on Talent - Fostering team effectiveness, cooperation, motivation, and professional growth. Assessing employee strengths and developmental needs, providing timely, clear, and objective coaching. Assisting in staff recruitment and selection to build a strong team. Always Find a Better Way - Demonstrating superior knowledge of Cartus products and services in all interactions. Researching foreign country-specific information to assist clients in developing new and existing international policies and compensation programs. Continuously developing overall RC team performance and implementing improvements. Achieve Exceptional Results - Managing and supporting a regional group of countries, handling service inquiries and payment approvals. Compiling, analysing, and interpreting data for accurate client reporting. Maintaining relationships with internal departments and external suppliers/partners to meet and exceed client needs. Maintaining records and reports for management review and decision-making.