Job
Description
Responsibilities: Process Improvement: Identify opportunities for process improvement, waste removal, and cost reduction using Lean Six Sigma tools Project Management: Plan, facilitate, and execute continuous improvement events such as Kaizen Change Management: Support change management initiatives to ensure successful implementation and adoption of changes Performance Management: Define and monitor key performance indicators (KPIs) to track progress and ensure alignment with organizational goals Collaboration: Work closely with cross-functional teams to drive standardization and optimize processes Training and Coaching: Teach and coach teams on continuous improvement methodologies and tools Responsible for the acceptance and application of global standards in local CX & Execution teams, including change management Open and constructive challenge of standardization practice that does not facilitate customer quality, increase efficiency and a digitization agenda Support Area CX Manager on defining complementing local metrics to the global KPIs and ensure performance management cycles are in place and followed up across CX & Execution teams. Coordinate and review all functional excellence activities in Area and develop change management strategies to ensure successful implementation and adoption of changes. Promote continuous improvement mindsetin the CX & Execution teams in coordination with GSC Supporting teams via application of LEAN techniques/tools. Identity current process and/orCX & ExecutionGaps and propose solutions to improveCX & Executionoutcomes across assigned business area. Co-create or facilitate TIP withwith quantifiable savings in cost or effort; or improvement to Customer-felt KPIs / Operational KPI. Qualifications: Education: Bachelor's degree in Business, Engineering, or a related field, MBA Experience: Proven experience in continuous improvement, process optimization, or a similar role. Skills: Strong analytical, problem-solving, and project management skills. Proficiency in Lean Six Sigma principles is often required Communication: Excellent communication and interpersonal skills to effectively collaborate with various stakeholders This role is essential for organizations looking to enhance efficiency, reduce costs, and improve overall performance. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
