Consulting Specialist

Job Description

Role – Consultant Specialist for True Sight Infrastructure Monitoring and Event Management, Experience: 8+ years Location: Hyderabad and Pune Notice: Immediate to 15 Days Job Description – Subject Matter Expert (SME) for providing Technical leadership, responsible for engineering software solutions for monitoring infrastructure problems and event management system. This role is to develop and maintain existing TSOM product, help in migrating the on-prem system to BHOM SAAS application with knowledge of Patrol Monitoring and Event management process. Principle Responsibilities – • Actively collaborate with partners from Monitoring Infrastructure and Event Management Technology / Domain / Project and deliver goals as per agreed schedules & specifications. • Understand & Analyze business requirements & scope, identify gaps, translate requirements into technical specifications. • Deliver the solutions / deliverables per the agreed requirements with regards to project timelines • Collaborating closely with software and operations teams to improve end-to-end monitoring and alerting production services. • Deliver lasting, preventative improvements that cross the development/operation team divides. • Coordinate our response to service impacting incidents • Routinely modifying configurations or systems in a way that produces lasting improvements from a one-time effort. • Applying their expertise and experience to assist with architecting the next generation of services • Assisting with support escalation in high impacting incidents, coordinating SMEs and vendors as required • Representing ITID “outwards” to manage quality of service delivered. Qualifications: Consistently demonstrates clear and concise written and verbal communication skills Should have a minimum of 8-10 years IT experience out of which a minimum of 3 years relevant experience in the following monitoring/event management and/or automation development experience BMC Patrol and BMC TrueSight BMC TSOM and BMC Helix Operations Management BMC KM Development Java, Shell, Unix scripting, Perl, Python REST API Development Strong fundamentals in distributed systems and networking Experience on DevOps tools like – Puppet, Ansible, Tanium, Git etc. UNIX OS knowledge is mandatory Experience on working in any cloud migration project is an added advantage Show more Show less