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3.0 - 7.0 years
3 - 7 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Required Skills: Problem-solving, consulting skills, teamwork, leadership, and creativity skills Analytical mind with outstanding ability to collect and analyze data specifically mastery in Excel. Ability to identify and automate processes where applicable Strong written and verbal communication skills with the ability to interact with all levels of the organization Strong interpersonal/relationship management skills Strong time and project management skill Experience with Business Intelligence Software (Tableau, PowerBI, Looker, etc.) Required Experience & Education: 1-3 Years of Experience College degree (Bachelor) in project management, computer science or related field Microsoft Office Suite specifically mastery in Excel and Power Point Tableau
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Drive maximum adoption and consumption of Oracle University Learning Subscriptions and identify/drive expansion opportunities via high value relationship with the client. Responsible for accounts and delivering customer's overall success with our Learning Subscriptions, securing renewals, driving adoption/activation/Consumption and delivering highest levels of customer satisfaction. Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle's learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer's learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Detailed Description Develop a long-term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in Oracle's learning solutions. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute the customer's learning goals. Ensure customers continues/renews our Learning Subscriptions. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. Identify product expansion/up sell opportunities. I dentify Renewal risk, and work with extended internal teams to create and execute on get well plans. Job Requirements Recommended 3 to 7 years of experience in Customer Success or Cloud Sales and demonstrated ability of building successful customer relationships. Sales experience in International Markets is necessary. Strong communication and Presentation skills Basic understanding of Cloud architecture. Ability to manage complex account situations and lead resolution towards mutual success and partnership Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders. Passion for customer success. Self-motivated, team-oriented and focused on exceeding client expectations Ability to prioritize, multi-task, and perform effectively under pressure Career Level - IC2
Posted 2 weeks ago
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