1084 Conflict Management Jobs - Page 40

9 - 12 Years 1 Opening Pune Role description Role Proficiency: Partner with up to two business and technology teams to plan and execute tactical and strategic efforts; delivering the business vision. Outcomes: Team coordination: Ensure teams operate to agreed team cadence. Provide support to help teams reflect learn and improve on their Agile practice Dependency coordination: Support teams to ensure smooth collaboration among ‘extended’ team members wherever required and enable clear visualisation of dependency blockers Track and manage team Visual Management Boards: Help teams maintain their team data and collateral; keeping them relevant over time to changing needs of the business Continuous improvement: Provide mentoring support to Product Owners and team members to refine their understanding of Agile practices Support Product Owners in each team to engage inform influence and negotiate with stakeholders using product backlogs (prioritized based on value) as the basis for discussions. Work with the Agile coach to ensure alignment to Agile values and principles. Measures of Outcomes: Percent of increase in Agile maturity as defined by the maturity tools i.e. adoption of Agile practices and participation within the team Percent of achievement in OKRs or KPIs as defined for project / program Number of contributions to Scrum Master guilds to improve Agile adoption; creating sustainability Outputs Expected: Change Agent: Facilitate team events to drive Agile practices (e.g. daily stand up sprint planning sprint reviews and sprint retrospectives). Conduct regular check- ins with all team members to provide performance feedback and offer coaching and mentoring Create and maintain team metrics to monitor and measure teams performance (e.g. Velocity Burndown CFD’s cycle time etc) Coach the team the product owner and business stakeholders on Agile practices and processes (e.g. methodology acceptance criteria user stories estimation etc.) Provide training for the team on Agile concepts various practices and frameworks as required Effectively use a variety of collaboration tools (e.g. Mural Miro MS Teams Zoom etc) to stimulate collaboration and transparency Skill Examples: Understand the business requirements and interact with SMEs at various stages of development Understand the customer's technology landscape and requirements Identify improvements for the release management process release schedule and plan Understand RACI Matrix and Governance Framework for related projects Promote continuous knowledge management The ability to cut through unnecessary work and focus only on the essentials Exhibits sound judgment under pressure with the ability to remain calm under stress Possesses motivation and coaching skills; guiding and supporting teams throughout a project The ability to think and make decisions quickly in rapidly changing circumstances A true Servant leader with the relevant skills and competencies Demonstrate conflict resolution skills to effectively facilitate the team business stakeholders and project delivery. Knowledge Examples: Experience applying a variety of patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: Retrospective formats handling bugs Backlog Prioritization collaboration team building techniques etc.) Passion for Agile software development. Understanding of fundamentals of software development processes and procedures. Recognizing the value of commitments to delivery made by a development team. Comprehension of incremental delivery and the benefit of metrics. Understand the necessity of backlog tracking and grooming burndown metrics velocity and task definition. Familiarity with common Agile practices and better development practices Willingness to adhere to and promote adopted methodologies tools and standards to ensure consistency and compliance with defined standards. Additional Comments: We are seeking a highly motivated and experienced Technical Scrum Master to lead and facilitate our DevOps, SRE, and First Responder team. This team is responsible for ensuring the stability, reliability, and performance of our critical systems and services, as well as providing rapid response to incidents and maintaining a continuous improvement mindset. Responsibilities Facilitate Scrum events (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective) in a way that encourages participation, decision-making, and continuous improvement. Coach the team on Agile principles and practices, helping them to become self-organizing and high-performing. Develop a strong understanding of the team's technical stack, including Git, GitHub, Jenkins, Terraform , Docker, Helm , Kubernetes (GKE) and Cloud Networking. Educate stakeholders on Agile principles and values, promoting transparency and collaboration. Identify and remove impediments that are blocking the team's progress. Work with external teams and stakeholders to resolve dependencies and remove roadblocks. Escalate issues to appropriate channels when necessary. Champion continuous improvement by identifying areas for improvement and facilitating discussions on how to optimize processes. Lead retrospective meetings and ensure that action items are tracked and completed. Promote automation and DevOps best practices to improve efficiency and reduce manual effort. Foster a collaborative and transparent environment within the team. Communicate team progress and challenges to stakeholders in a clear and concise manner. Work with application owners and other stakeholders to ensure that the team has a clear understanding of priorities and goals. Participate in technical discussions and contribute to finding solutions to complex problems. Be able to understand and articulate technical risks and dependencies. Generate reports on team performance and progress. Facilitate incident postmortem meetings, focusing on blameless analysis and identifying root causes. Work with the team to implement corrective actions to prevent future incidents. Ensure incident response processes are well-defined and followed. Guide the team through the change approval process and ensure strict adherence to the Equifax Change Management process. Qualifications: Required: 6+ years of experience as a Scrum Master, preferably in a technical environment. Certified Scrum Master (CSM) or equivalent certification. Strong understanding of Agile principles and practices, including Scrum and Kanban. Excellent communication, facilitation, and interpersonal skills. Experience working with cross-functional teams. Strong problem-solving skills. Bachelor's degree in Computer Science or a related field. Preferred: PMP Certification. Experience working with SRE, DevOps, or First Responder teams. Experience with cloud platforms (AWS, Azure, GCP). Familiarity with CI/CD pipelines and automation tools. Experience with monitoring and ing systems. Understanding of infrastructure as code principles. Experience with incident management and change management processes Skills Scrum,devOps,SRE,GCP Cloud About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Job description We are seeking an experienced IT Project Coordinator to oversee and manage various projects within our organization’s IT department. The ideal candidate should have at least 5 years of experience in project management, particularly in IT projects, and possess strong leadership, communication, and technical skills. The IT Project Manager will be responsible for ensuring that projects are completed on time, within budget, and meet quality standards while effectively managing resources and stakeholders. Responsibilities:Project Planning and Initiation: Lead the initiation, planning, and execution of IT projects, including defining project scope, goals, and deliverables. Develop comprehensive project plans, schedules, and budgets in collaboration with stakeholders. Conduct feasibility studies and risk assessments to identify potential project constraints and dependencies. Stakeholder Communication and Management: Serve as the primary point of contact for stakeholders, providing regular project updates, addressing concerns, and managing expectations. Facilitate effective communication between project teams, stakeholders, and senior management to ensure alignment with organizational goals and objectives. Change Management: Manage changes to project scope, schedule, and budget, assessing the impact on project objectives and communicating adjustments to stakeholders. Implement change control processes to minimize scope creep and maintain project alignment with business requirements. Team Leadership: Provide leadership, guidance, and mentorship to project team members, fostering a collaborative and high-performing work environment. Promote teamwork, accountability, and continuous improvement through effective motivation and support. Quality Assurance: Establish and maintain quality standards for project deliverables, ensuring compliance with relevant regulations and industry best practices. Conduct regular reviews and evaluations to assess project progress and performance against established benchmarks. Risk Management: Identify, assess, and mitigate project risks and issues throughout the project lifecycle. Develop contingency plans and strategies to minimize the impact of potential disruptions on project delivery. Task & Progress Management: Estimate, assign, and prioritize tasks for team members. Track the progress of tasks to ensure timely completion within the defined effort and timelines. Requirements: Excellent communication skills. Excellent analytical skills. Minimum of 5 years of experience in IT project management, with a proven track record of successfully delivering complex projects on time and within budget. Proficiency in project management methodologies, tools, and techniques, such as Agile, Waterfall. Strong leadership, communication, negotiation, and conflict resolution skills. Extensive experience in stakeholder management and customer relationship management. In-depth knowledge of IT systems, infrastructure, and software development processes for Mobile and Web development. Ability to adapt to changing priorities and work effectively under pressure in a fast-paced environment. Excellent analytical and problem-solving skills, with attention to detail and accuracy. Experience in risk management, quality assurance, and change management. Demonstrated ability to lead cross-functional teams and drive results through collaboration and influence. Ability to think creatively and strategically to solve design challenges. Must have proven experience in leading and managing mobile app development projects — this is a mandatory requirement. Job Types: Full-time, Permanent Pay: ₹70,000.00 - ₹80,000.00 per month Benefits: Flexible schedule Leave encashment Paid sick time Provident Fund Schedule: Day shift Experience: Project coordination: 5 years (Required) Location: Ahmadabad, Gujarat (Required) Work Location: In person

Field Credit Officer-Tamil Nadu & Karnataka South 1660-Madurai, Madurai, Tamil Nadu, India Department SOUTH CREDIT MICROBANKING Job posted on May 30, 2025 Employment type Permanent POSITION DESCRIPTION JOB TITLE Field Credit Officer – MB & RB GRADE DM-II DEPARTMENT Credit LOCATION Branch SUB-DEPARTMENT Credit – MB & RB TYPE OF POSITION Full Time REPORTS TO Cluster Credit Manager- MB & RB REPORTING INTO NA ROLE PURPOSE & OBJECTIVE The role is responsible undertaking constant pre-emptive monitoring of micro banking field operations in branches with the objective of early identification of potential operational process lapses, transactional risk, credit risk and reputational risk. The role is accountable for making effective use of data insights and triggers to mitigate potential loss/risks emanating from branch operations. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE NA Although this position will not be directly engaged in underwriting however the risk associated to cluster will come under the purview. Monitor the process of 4-5 branches with portfolio of 150-200 Cr. with 40,000 customers. KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Visit center meeting to understand the collection and acquisition process. Visit recent disbursed cases to understand the acquisition and disbursement process. Visit Incremental overdue customers to check the reason for delinquency and to identify the gaps in collection and acquisition process. Visit Non-starter/ quick mortality cases to understand the issues in the cases. Visit NPA cases on a sample basis based on the trigger to check the collection process. Conduct sample Group Loan House visit i.e. around 30-40 customers HV in a month. Conduct HV / GRT certification for the branch staff. Shadow House visit along with branch staff. Shadowing with high DR HV/PD person having DR % more than the benchmark Sample visit of the IL customers after the disbursement. Check end use of sample high ticket size loans under group and individual loan. Verification and investigations to be conducted based on the triggers with high disbursement centers, High NCA Centers, High delinquency centers, centers/staff with sudden increase/decrease in CE, centers of staff in notice period, centers of new staff, centers with high remittance income, centers with high non-MFI loans etc. Post disbursement hindsight verification of Group loan and Individual loan applications / files. Check whether GL & IL files were processed as per policy & processes. Check high rejection (GL) branches to make understand the quality of sourcing. Sample calling to customers based on trigger as per MIS to understand feedback from customer. Check if all the information (income, obligations, occupation, requirement etc.) is properly and accurately captured while assessing the loan for customers. Check for the accuracy of collection of KYC documents, bureau generation, Phone number and geo location of the borrower as per the policy of the bank. Check if the customers have been acquired from the approved areas or non-negative areas. Monitor the disbursement process for GL and IL customers at the branch, check if the disbursement kits are handed over the customers after verifying the KYC of the customers. Ensuring healthy portfolio through regular monitoring of the branches for the adherence of policies and processes. InternalControl Conduct periodic review of adherence to existing credit policies/processes and provide feedback based on field insights & market insights to strengthen the policy & processes and quality customer acquisition. Ensure accuracy with complete details while reporting the critical observations. Highlight the issues / deviations /critical observations in the field & escalate issues to supervisor for initiating necessary action as defined in SOP for Disciplinary Proceedings. Report observations on staff frauds, process lapses, policy lapses and capturing incorrect information as per the process. Share observations and raise in IDM wherever required. Observations should be documented and highlighted to the concerned parties. Report customer related issues like sub lending, loan sharing, commission agents etc. Report on any external factors which shall impact the portfolio quality of the branches. Prepare an action plan for the branches based on the observations on policy, process and portfolio quality. Recommend for actions on policy and staff viz new customer acquisition, branch credit limits, House visit authority to branch staff. High field presence with regular visit to risk branches of assigned cluster, understand the condition & recommend the corrective actions. Find out insurance related issue, bureau dispute and cash misappropriation cases. Check whether employee/staff is certified for PD/HV authority. Cross check for the mandatory supervisory visits with respect to House visits and Center meeting visits have been done. Check if the Receipt book reconciliation / verification has been conducted by business and collection team on a sample basis. Check if the cash collected by branch and collection staff has been deposited at the branch on a sample basis. Check if the PGK kits reconciliation has been done by the operations team as per the process on a sample basis. Review the negative area and to recommend the area as negative based on the findings. Audit Score of the branch is in Excellent Grade to be ensured. Customer Coordinate with Branch team, Credit Team and Operations team. Co-ordination with Audit and Vigilance for Identification, Investigation and Escalation of issues. Ensure timely reporting of the observations and ensure necessary actions. Ensure timely response to any clarifications. Actively participate in audit closure discussions of the branch. Staff and customers to be treated with respect during interaction and investigations. Send all reports/MIS on time to the concerned department. Learning & Performance Provide suggestions, come up with new initiatives and suggestions. This should be shared in the form of report/document. Regular Training of branch team to create awareness and to educate them on the consequences of Policy and process lapses. IIBF certification – Fraud management. Training to branch staffs based on the observations on policy and processes. Training them on new process and policies as well. Ensuring visits to branches of other clusters to ensure understanding and learning through experience. Keep updated about the external factors of the geography which is linked with our segment. Improve the observation skills to identify any issues in the field and report critical findings for necessary action Visit competitors to understand the best practices and learnings from their field practices. Ensure adherence to training man-days/ mandatory training programs for self and reporters. Completion of Bi- Annual Certification Test and Training. Ensuring diligent weekly plan & execution in terms of branch visit for self & team. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications 10th / 12th or Graduation or post-Graduation Experience (Years and Core Experience Type) Overall minimum 2 years of experience preferably in MFI sector in Sales, Credit, collection, vigilance and risk functions Certifications IIBF certification – Fraud management Functional Skills Knowledge of Underwriting of Unsecured loans Knowledge of Documentation and Regulatory requirements Report writing and feedback Knowledge of portfolio parameters Achieve productivity month on month basis Knowledge of Ujjivan loan products Co-ordination with various stake holders of the bank Willingness to travel and visit branches as per criticality Behavioral Skills Good observation skills. Should have eye on details. Ability to Prioritize the work based on the importance / urgency Strong Interpersonal skills, Ability to manage relationships both internally and externally Conflict management by resolving issues amicably Be professional while reporting the observations Respect for privacy of others Pro-activeness and initiative taking Competencies Analytical skill and information management Communication skills – fluent in local language and English Knowledge of MFI and banking industry Strong computer skills - Word, Excel, PowerPoint KEY INTERACTIONS INTERNAL EXTERNAL Sales, Vigilance, Audit, Collection and branch banking Competitors, Customers PREPARED BY : DATE : REVIEWED BY : Praveena Swamy DATE: 02-02-2024 LAST UPDATED BY : TM Team DATE: 03-02-2024

Urgently required Security Gard 12 hrs duty 26 days Salary In hand :- 28,000 All statutory benefits Age Limit:-25 To 45 *Hight minimum 5.7 to 5.9 Education:- 10th and 12 pass Location :- Powai Juhu Andheri Bandra West Jogeshwari Santacruz Job Type: Full-time Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Night shift Rotational shift Application Question(s): What is Hight? Work Location: In person

Responsibilities include: Keeping the assigned building safe Reporting to staff and management Do data entry on paper Be well-spoken and alert Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Night shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Dehra Dun, Uttarakhand: Reliably commute or planning to relocate before starting work (Required) Education: Secondary(10th Pass) (Preferred) Experience: total work: 1 year (Preferred) Security: 1 year (Preferred)

Continuously monitor CCTV camera feeds to identify any suspicious activities or safety concerns. Maintain vigilance Maintain daily security logs. Alert management of any irregularities or security incidents immediately. Job Types: Full-time, Permanent, Fresher Pay: ₹12,801.51 - ₹14,000.00 per month Work Location: In person

We have security guard vacancy.... Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹9,812.74 - ₹15,318.40 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Morning shift Night shift Rotational shift Language: English (Preferred) Hindi (Preferred) Work Location: In person

Job Title: Primary Teacher Location: EuroSchool - HSR, Bangalore Position Summary: The Primary Teacher at EuroSchool - HSR will be responsible for providing a nurturing and stimulating learning environment for young children in the primary grades. The teacher will create developmentally appropriate lesson plans, implement engaging activities, and foster social, emotional, and cognitive growth through play-based learning experiences. The ideal candidate will have a passion for working with young children, strong communication skills, and a commitment to early childhood education. Subjects to be taught: English Key Responsibilities: Curriculum Development: Develop and implement a developmentally appropriate and engaging curriculum that promotes the holistic development of young children, including activities focused on language development, pre-mathematics skills, socialization, and creative expression. Instructional Delivery: Plan and deliver interactive and hands-on lessons and activities that stimulate children's curiosity, creativity, and critical thinking skills, incorporating a variety of learning modalities and resources. Play-Based Learning: Facilitate play-based learning experiences that encourage exploration, experimentation, and problem-solving, fostering the development of essential skills and concepts in a fun and supportive environment. Social and Emotional Development: Support children's social and emotional development by promoting positive peer interactions, teaching conflict resolution skills, and fostering a sense of belonging and community within the classroom. Assessment and Evaluation: Use a variety of informal assessment methods, such as observations, checklists, and anecdotal records, to monitor children's progress and inform instructional planning and intervention strategies. Parent Communication: Establish and maintain open and regular communication with parents and guardians, providing updates on children's progress, sharing insights into their development, and soliciting input and feedback from families. Classroom Management: Create a safe, organized, and stimulating learning environment that encourages independence, exploration, and self-expression, with clear routines, expectations, and boundaries. Professional Development: Participate in professional development opportunities to stay current with best practices in early childhood education, pedagogy, and child development theory. Qualifications: Bachelor's degree in English B.ED/ECCED Mandatory Minimum of 1 years of experience working with young children, preferably in a pre-primary or early childhood education setting. Strong understanding of child development principles, early learning standards, and best practices in early childhood education. Excellent communication, interpersonal, and organizational skills. Patience, creativity, and a passion for working with young children. Ability to work collaboratively as part of a team and establish positive relationships with children, families, and colleagues. Job Type: Full-time Pay: From ₹27,000.00 per month Schedule: Day shift Work Location: In person

Please call on 9687682484 or email- [email protected] Job Type: Full-time Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Fixed shift Night shift Supplemental Pay: Overtime pay Yearly bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 31/05/2025

Job Title: Mechanical Draughtsman Business: All Segment: NA Function: Design Reporting to: Sales Support Manager Location: Mumbai Role Purpose: To contribute effectively by delivering timely, accurate, and high-quality technical drawings, supported by a solid understanding of mechanical design principles. Key Competencies: Systems Thinking & Designing – Understand and apply system-level design concepts. Process & Detail Orientation – Ensure thorough attention to design specifications and processes. Creative Thinking & Exploration – Apply innovation in design approaches and problem-solving. Planning & Result Orientation – Deliver outcomes in a timely and goal-driven manner. Team Work & Conflict Management – Collaborate effectively within teams and manage differences constructively. Analysis & Problem Solving – Break down problems and deliver effective design solutions. Customer Centricity – Align designs with client expectations and requirements. Influencing & Persuasion – Effectively communicate design ideas and proposals. Partnering & Collaboration – Work closely with cross-functional teams. Business Acumen – Understand how design impacts broader business goals. Skills: Strong visualization capabilities to interpret design requirements Effective presentation skills for communicating design concepts Traits Required: Orderliness – Demonstrates responsibility and structure in work Adaptability – Flexible and responsive to change Precision – Accuracy and attention to detail Responsiveness – Timely and proactive in communication and action Inquisitiveness – Eager to learn and explore new ideas Knowledge & Qualifications: Proficiency in AutoCAD 2D – Mechanical Working knowledge of SolidWorks Diploma in Mechanical Engineering or BE in Mechanical Engineering 2 to 3 years of relevant experience in mechanical design or draughting Job Type: Full-time Pay: ₹5,000.00 - ₹33,000.00 per month Experience: SolidWorks: 1 year (Required) AutoCAD 2D: 1 year (Required) Location: Bhiwandi, Maharashtra (Required) Work Location: In person

Entity :- Accenture Strategy & Consulting Team :- Global Network Data & AI Practice :- Life Sciences Title :- Ind & Func AI Decision Science Consultant Job Location :- Delhi, Gurgaon, Mumbai, Bangalore About Strategy & Consulting Global Network :- Accenture S&C Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. WHAT'S IN IT FOR YOU? An opportunity to work on high-visibility projects with top Pharma clients around the globe. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. What you would do in this role Support delivery of small to medium-sized teams to deliver consulting projects for global clients. Responsibilities may include strategy, implementation, process design, and change management for specific modules. Work with the team or as an Individual contributor on the project assigned which includes a variety of skills to be utilized from Data Engineering to Data Science Develop assets and methodologies, point-of-view, research, or white papers for use by the team and the larger community. Work on variety of projects in Data Modeling, Data Engineering, Data Visualization, Data Science etc., Acquire new skills that have utility across industry groups. Support strategies and operating models focused on some business units and assess likely competitive responses. Also, assess implementation readiness and points of greatest impact. Make presentations wherever required to a known audience or client on functional aspects of his or her domain. Qualification Who are we looking for? Bachelor's or Master's degree in Statistics, Data Science, Applied Mathematics, Business Analytics, Computer Science, Information Systems, or other Quantitative field. Proven experience (2+ years) in working on Life Sciences/Pharma/Healthcare projects and delivering successful outcomes. Understanding of Pharma data sets commercial, clinical, RWE (Real World Evidence) & EMR (Electronic medical records) Leverage one's hands on experience of working across one or more of these areas such as real-world evidence data, R&D clinical data, digital marketing data. Hands-on experience in building and deployment of Statistical Models/Machine Learning including Segmentation & predictive modeling, hypothesis testing, multivariate statistical analysis, time series techniques, and optimization. Hands-on experience with handling Datasets like Komodo, RAVE, IQVIA, Truven, Optum etc. Proficiency in Programming languages such as R, Python, SQL, Spark, etc. Ability to work with large data sets and present findings/insights to key stakeholders; Data management using databases like SQL. Experience with any of the cloud platforms like AWS, Azure, or Google Cloud for deploying and scaling language models. Experience with any of the Data Visualization tools like Tableau, Power BI, Qlikview, Spotfire is good to have. Excellent analytical and problem-solving skills, with a data-driven mindset. Proficient in Excel, MS Word, PowerPoint, etc. Ability to solve complex business problems and deliver client delight. Strong writing skills to build points of view on current industry trends. Good communication, interpersonal, and presentation skills

Job Overview: The Operations Manager will be responsible for overseeing and optimizing all aspects of the wholesale operations, ensuring efficient workflows, cost-effective processes, and high standards of customer service. This includes managing inventory, supply chain processes, logistics, order fulfillment, and ensuring the overall performance of the operations team. The Operations Manager will collaborate with other departments to ensure seamless operations and drive continuous improvement within the organization. Key Responsibilities: Oversee the day-to-day operations of the wholesale business, ensuring all processes run smoothly and efficiently. Develop and implement operational strategies to improve productivity, reduce costs, and meet customer expectations. Monitor key performance indicators (KPIs) and report on the effectiveness of operations to senior management. Ensure the timely and accurate fulfillment of customer orders, maintaining high standards of quality and service. Lead, coach, and develop the operations team, ensuring that staff are well-trained and meet performance targets. Ensure compliance with all safety, regulatory, and industry standards in warehouse and operational activities. Coordinate with other departments (e.g., Sales, Marketing, Finance) to streamline processes and meet company goals. Develop and manage budgets for operations, ensuring that financial goals are met. Oversee inventory management, including stock levels, replenishment, and warehouse organization. Identify and resolve operational issues and bottlenecks to improve efficiency. Implement and maintain technology solutions to track and manage operational processes. Continuously assess and improve business processes, suggesting innovations or improvements where necessary. Handle customer complaints and resolve any operational-related issues that may arise, ensuring customer satisfaction. Ensure that all operational documentation is accurate, up-to-date, and compliant with company policies. Conduct regular audits and reviews of processes and practices to ensure operational efficiency and cost-effectiveness. Liaise with suppliers and vendors to negotiate pricing, resolve issues, and maintain strong relationships. Prepare and present reports on operations performance, inventory levels, and operational improvements. Qualifications: Proven experience (3+ years) in operations management, preferably in wholesale, distribution, or a related industry. Strong understanding of supply chain management, inventory control, and logistics. Demonstrated leadership skills, with the ability to manage and motivate a team. Excellent problem-solving abilities and a proactive approach to resolving issues. Strong analytical skills and experience with performance metrics and KPIs. Knowledge of warehouse management systems (WMS), enterprise resource planning (ERP) software, and inventory management tools. Exceptional organizational and time-management skills, with the ability to prioritize and handle multiple tasks simultaneously. Strong communication skills, both written and verbal. Ability to work collaboratively across departments to achieve company objectives. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). improvement. Familiarity with logistics and transportation management.

Job Responsibility -  Looking after admissions drive of the branches.  Visit branches  counseling parents, enquiry handling, working on more admissions  Maintain record books.  Help branches to set up franchise.  Updating School ERP.  Helping branches to achieve admission targets. Skills Sets  Excellent communication and interpersonal skills  Problem solving, critical thinking and conflict resolution skills  Excellent organizational skills and work ethic.  Uses time productively, maximizes efficiency, and meets challenging work goals.  High energy “get-it-done” personality  Continuous learning, reading and self-improvement is a must! Contact us - 7876212244 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Commission pay Performance bonus Education: Bachelor's (Required) Experience: sales : 1 year (Required) Language: English (Required) Work Location: In person

Responsibilities: Develop and execute strategies to create and manage a robust sales funnel, including prospecting, lead generation, and conversion. Handle client interactions and relationships, ensuring exceptional service delivery and addressing client inquiries, feedback, and concerns promptly and professionally. Manage disputes or conflicts with clients effectively, employing negotiation and conflict resolution skills to achieve satisfactory resolutions and maintain positive client relationships. Implement strategies for client retention, including regular follow-ups, relationship building initiatives, and identifying opportunities for upselling or cross-selling. Collaborate with internal teams to ensure seamless execution of client projects and deliverables, meeting or exceeding client expectations. Achieve sales targets and objectives, with a focus on driving revenue growth and expanding the client base. Monitor market trends, competitor activities, and industry developments to identify new business opportunities and stay ahead of market changes. Prepare and present reports, forecasts, and insights related to sales performance, client satisfaction, and business development activities. Requirements: 1. Proven experience of 1-2 Years in business development, sales, or related roles, with a track record of achieving sales targets and driving business growth. 2. Strong understanding of sales funnels, client relationship management, dispute resolution, and client retention strategies. 3. Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. 4. Analytical mindset with the ability to interpret data, trends, and metrics to make informed business decisions. 5. Results-oriented and self-motivated, with a proactive approach to identifying and pursuing business opportunities. Job Type: Full-time Pay: ₹10,813.46 - ₹30,000.00 per month Schedule: Day shift Work Location: In person

Euclid Innovations Pvt Ltd is looking for Scrum Master to join our dynamic team and embark on a rewarding career journey Servant Leadership: The Scrum Master serves as a servant leader to the Scrum team They support and coach the team members, empowering them to self-organize and make decisions Scrum Process Facilitation: Facilitate all Scrum events, including Sprint Planning, Daily Standup (Daily Scrum), Sprint Review, and Sprint Retrospective, to ensure they are effective and productive Obstacle Removal: Identify and help remove any impediments or obstacles that may hinder the progress of the Scrum team This involves working with the team and relevant stakeholders to find solutions Product Backlog Management: Assist the Product Owner in maintaining and prioritizing the Product Backlog, ensuring that it contains well-defined, valuable, and actionable items Team Empowerment: Foster a collaborative and self-organizing team environment Encourage the team to take ownership of their work and make decisions Continuous Improvement: Promote a culture of continuous improvement within the team This includes facilitating Sprint Retrospectives and helping the team implement improvements Communication: Act as a liaison between the Scrum team and stakeholders, ensuring that everyone is informed and aligned on project progress and goals

You will help coordinate project planning and scheduling, act as a liaison between engineering groups, and provide data reporting for both internal and external customers. Key Responsibilities Build of web-sites Help administer talent management data base Focal for training, data collection & analysis Developing Knowledge Management portal Support common tool initiatives Maintain SharePoint site WE VALUE Some experience in engineering Flexible and open, ability to adapt to changing systems, processes and projects Business Acumen: Knowledge of current and emerging practices, methods, and information relating to discipline and application within the industry Problem Solving: Evaluates effective solutions based on root causes; seeks diverse opinions; applies six sigma procedures Conflict Management: Makes conflicts opportunities for improvement; strives for win / win resolutions PMP certification a plus Six Sigma Green or Black Belt Certified Action Oriented: Works hard, full of energy; seizes opportunities when they arise Ethics and Values: Adheres to code on conduct; lives by Honeywell values; rewards right behaviors

. Summary of This Role Leads cross-functional teams to provide agile-based project deliverables and facilitates the teams work to accelerate delivery of business value by ensuring adherence to Scrum methodologies and processes. Facilitates internal and external communication, removes impediments, and serves as the intermediary between multiple product owners, managers, and team members. Using strong communication, facilitates the project team through the Scrum process of Release Planning, Sprint Planning for multiple product owners, Daily Scrums, Sprint Reviews and Retrospectives in a fast paced environment with competing priorities. Sets the example for Agile methods based upon the designated principles and ensures they are understood and exercised consistently within the team. What Part Will You Play? Uses the ability to communicate clearly and concisely to conduct Daily Scrum meetings. Guides and develops clear Sprint standards while keeping team engaged and on task. Responsible for enacting Scrum values and practices. Provides updates on the teams performance, removing impediments that hinder team progress and facilitates Grooming/Refinement, Sprint Planning, Demos, Retrospectives and Daily Standup meetings for the assigned team(s). Guides team to adhere to working agreements, helps to resolve impediments and creates a culture of continuous improvement by fostering empowerment and promoting best practices for platform maintenance and development. Creates a team environment by establishing trust and transparency through collaboration & communication. Promotes a collaborative team environment that fosters creativity and innovation. Engages team with making appropriate commitments through story selection and task definition; encourages discussion and conflict resolution. Initiates, builds and maintains positive relationships with IT and internal customers to help facilitate effective completion of project work. Partners with the development leads or appropriate team member for capacity planning and resource allocation in Agile tools. Guards and shields the team(s) from distractions and interruptions from external interferences. Coaches teams to break down business requirements into stories and tasks. Promotes and leads team to continuous improvement of structure, processes and tooling to enable the teams to deliver increased value. Champions accountability within and outside the team. Routinely demonstrates a good understanding of the overall business and of the business and technical terms presented. Uses strong analytical and problem resolution skills to identify difficult sources of impediments. What Are We Looking For in This Role? Minimum Qualifications Bachelors Degree Degree in a related field of study from an accredited university. Additional related TSYS experience may be considered in lieu of a degree. Typically Minimum 4 Years Relevant Experience Required Project management experience preferably within an established IT project management office or serving as a project manager for an Information Technology department. Minimum of 2 years Agile experience. Certified Scrum Master Preferred Qualifications Typically Minimum 6 Years Relevant Exp Strong knowledge of Agile approaches, previous experience with Agile tools and techniques. Other Agile project management certifications (CSM, SAFe, PMI-ACP) What Are Our Desired Skills and Capabilities? Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position. Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise. Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments. Communication - Has expert communication, collaboration and facilitation skills. Managing Multiple Priorities - Has highly developed time management skills to manage competing priorities. Highly adaptable to changing environment and priorities. Issue Resolution - Has highly developed negotiation and conflict management skills to resolve unusual issues within and external to the team. .

Department - Claims Auto Role & responsibilities Closing Ratio/Minimize cost : Negotiate with dealers ; Avoid cost wastage in workshops; Regular training of claims policies ; Faster settlements Re-open ratio/Segmentation of vehicles: Separating the Claims according to Vehicles and minimizing the expenses Repair claims: Timely follow up with agent; visit the workshop within 48hrs of receiving the claim and follow up within 2days. Maintain the Hygiene/TAT(Total Around Time) : Proper evaluation on customer claims ; Claims should be closed within defined TAT (i.e.; Approval or rejection) Sort out claims related issues according to Regulations. Policy Compliance : Ensure that the claims process adheres to the insurance company's policies and guidelines. Customer Service : Communicate with policyholders, repair shops, and other relevant stakeholders to provide updates, explain assessment findings, and address any queries or concerns. Compliance with Regulations : Ensure compliance with local, state, and national regulations regarding motor vehicle assessments, repairs, and insurance claim processes. Negotiation Skills : Engage in negotiations with repair shops, policyholders, and other involved parties to reach mutually agreeable settlements. Fraud Detection : Detect and report any suspected cases of fraud or misrepresentation during the assessment process and work closely with the investigation team to gather evidence if necessary. Preferred candidate profile - Diploma in Automobile/Mechanical (10+2+3) or BE in Automobile/Mechanical - 2-4 years experince in any of the automobile workshop specially in body shop or in an insurance company in motor claims dept.

This role requires expertise in handling complex employee cases, workplace conflicts, investigations, performance management, legal matters, and compliance with employment laws while fostering a positive work culture. Mail us- info@a1selectors.com

Roles & Responsibility: Recording customer information accurately Establish a good working relationship with Sales/operations team in process customer sales orders and ensure effective communication. Providing efficient and accurate administration support to the Sales and operations team(such as input engineer timesheet information on a weekly basis and process engineer expenses) Supporting the sales teams of any updates of sales orders. Pro-active management of open work orders service and callouts Ensure that all necessary information is accurately recorded in the relevant systems Communicating with various departments including Sales and Assessors Pro-active management of open work orders service and callouts Ensure own email inboxes and teams shared inbox are managed effectively Ensure portals are updated and responded to within the agreed SLA Working to KPI's and SLA's. Dispute resolution, price and contract queries. Skill sets required : Have exceptional customer service skills Excellent communication (verbal and written ) and team working skills Good Attention to detail High level MS Office knowledge skills Be proactive and ability to grasp new processes

Roles & Responsibility : Recording customer information accurately Establish a good working relationship with Sales/operations team in process customer sales orders and ensure effective communication. Providing efficient and accurate administration support to the Sales and operations team(such as input engineer timesheet information on a weekly basis and process engineer expenses) Supporting the sales teams of any updates of sales orders. Pro-active management of open work orders service and callouts Ensure that all necessary information is accurately recorded in the relevant systems Communicating with various departments including Sales and Assessors Pro-active management of open work orders service and callouts Ensure own email inboxes and teams shared inbox are managed effectively Ensure portals are updated and responded to within the agreed SLA Working to KPI's and SLA's. Dispute resolution, price and contract queries. Skill sets required Have exceptional customer service skills Excellent communication (verbal and written ) and team working skills Good Attention to detail High level MS Office knowledge skills Be proactive and ability to grasp new processes Preferable Possess previous customer service experience , ideally from service/engineering background Be experienced in working with customer disputes

Desired Profile 7-10 years of overall post qualification experience in BPO/ITES sector, out of which at least 2 years should have been in Insurance Domain At least 2-5 years experience as a Team leader in the BPO/ITES sector Should have led and managed a team of 30+ direct reportees Must have excellent verbal and written communication skills Should have ability to read and decipher operational metrics Should have strong supervisory skills Should be structured, organized, and have ability to work in a dynamic fast-paced environment • Prior experience handling new client/process transitions is a plus Should be comfortable working in night shifts (US Shift) Roles and Responsibilities PEOPLE Managing availability on floor and ensuring that everyone adheres to their schedules Managing Team Performance Productivity, Quality, Efficiency, Shrinkage & Attrition Training and development of team members by conducting team huddles, coaching sessions, and recognising areas for improvement Setting clear goals and performance targets for all team members, aligned with overall company objectives and process requirements Scheduling and organizing shift patterns for team members to ensure adequate rotation and proper staffing to meet SLAs Create an inspiring team environment with an open communication culture PROCESS Managing day-to-day planning and operations of the team Ensuring that every team member delivers per defined client Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs) Reviewing processes and making recommendations for improvement in overall performance / CSAT; this includes ideas for continuous improvement Identifying additional training needs and bridging process gaps Providing floor support and handling escalations CLIENT Enabling team to deliver a superior customer experience Leading & participating in weekly/monthly client meetings to build and maintain cordial relationships with all client stakeholders Identifying farming opportunities to ensure sustained growth of existing contracts o Planning, coordinating, and delivering new client transitions seamlessly

Key Responsibilities: Leadership: Lead and manage a team of 10 to 15 (Team Leads, Sr. Consultants and Consultants), ensuring high performance and exceptional client satisfaction. Provide strategic guidance and uphold professionalism by adhering to SOPs, KRAs, and KPIs. Foster the growth and development of team members through mentorship and training. Conduct weekly, monthly, quarterly, half-yearly, and annual reviews. P&L Management: Drive revenue generation for the team and take accountability for achieving monthly and quarterly revenue targets. Monitor financial performance and identify opportunities for improvement. Client Engagement: Acquire, cultivate, and maintain robust relationships with clients, understanding their unique needs and challenges. Collaborate with clients to develop tailored solutions that meet their recruitment objectives. Project Management: Oversee the planning, execution, and delivery of recruitment projects, ensuring they are completed on time, within scope, and exceed client expectations. Implement best practices for project management within the team. Strategic Planning: Collaborate with decision-makers to develop and implement strategic plans for the delivery team. Contribute innovative solutions to address client challenges and improve service delivery. Conduct market analysis to identify growth opportunities and optimize costs. Engage in marketing and branding activities. Be a problem solver with a "Swiss Army knife approach," data-driven, and highly intuitive. Candidate must have: MBA in Marketing or General Management We are open to considering candidates with diverse experiences and backgrounds; however, the candidate must fulfill the below criteria: Minimum of 8 plus years of experience in handling a large team and achieving excellent results in leadership hiring, executive search, or consulting Building relationships with clients & internal decision maker Preferably from a core Sale domain, Leadership Hiring, Executive Search, or Consulting firm Excellent communication/presentation skills Open to visiting clients on a weekly/monthly basis in person within the region

Conversion to Franchisee Stores jointly with Sales team Shortlisting top dealers jointly with Sales team for conversion to Franchise partners. Develop and maintain list of potential Franchise partners Build pipeline for conversion to Franchise stores and upgradation of franchise partners to higher tier Evaluating Retail Excellence Score (RES) and working on driving the same Track and drive Retail excellence through DDE for various parameters like store hygiene, visibility, Customer feedback capture, POS Billing adherence, etc, Audit of Franchise retail excellence score on quarterly basis Creating awareness and importance of RES among franchise Support Delivery of All Marketing, VM Campaigns and focused product sales Support sales of Focussed products via placement, display and promotion through colour consulting and painting services Monitors effectiveness of VM arrangement at stores and recommends changes. Executes Marketing/ promotional campaigns for the Franchise Partner Plan Franchise Launch & coordinate Upgrade Coordinate the store launch plan and monitor the launch / opening process for smooth operations Monitor Business Performance of Franchise Stores. Monitor new store performance with required handholding for first 6 months Drive various measures/ plan to improve the underperforming stores Drive sales of Focused Value-added Products / Services through Franchise Stores Track ROI of Franchise Stores through keeping a close watch on sales and cost implications Relationship Management and Conflict Management with Franchise Partners Building Relationship with Top Franchise Partners in the territory Conflict Management within Franchise and non-Franchise stores Coordination with sales team for quick resolution of conflict and escalated issues Training Training of Franchise Dealer staff on Company systems and processes Train the staff on increasing conversions, upselling, cross selling and improving customer handling Tally & EDC Installation & Adoption Ensure all the stores get Tally installed after readiness and EDC machine also gets installed. Consent form for EDC to be collected from all finalized stores during agreement signing. Drive integration & Adoption for EDC & Tally across all stores Paint Consultant Hiring of PCs in a coordination with RD Zonal Associate hiring team Drive productivity for PCs across all the stores ensure they are filing the required CRM data on time Manage performance of PCs though regular follow ups and review Qualifications: Master of Business Admin Report to: Manager

Conversion to Franchisee Stores jointly with Sales team Shortlisting top dealers jointly with Sales team for conversion to Franchise partners. Develop and maintain list of potential Franchise partners Build pipeline for conversion to Franchise stores and upgradation of franchise partners to higher tier Evaluating Retail Excellence Score (RES) and working on driving the same Track and drive Retail excellence through DDE for various parameters like store hygiene, visibility, Customer feedback capture, POS Billing adherence, etc, Audit of Franchise retail excellence score on quarterly basis Creating awareness and importance of RES among franchise Support Delivery of All Marketing, VM Campaigns and focused product sales Support sales of Focussed products via placement, display and promotion through colour consulting and painting services Monitors effectiveness of VM arrangement at stores and recommends changes. Executes Marketing/ promotional campaigns for the Franchise Partner Plan Franchise Launch & coordinate Upgrade Coordinate the store launch plan and monitor the launch / opening process for smooth operations Monitor Business Performance of Franchise Stores. Monitor new store performance with required handholding for first 6 months Drive various measures/ plan to improve the underperforming stores Drive sales of Focused Value-added Products / Services through Franchise Stores Track ROI of Franchise Stores through keeping a close watch on sales and cost implications Relationship Management and Conflict Management with Franchise Partners Building Relationship with Top Franchise Partners in the territory Conflict Management within Franchise and non-Franchise stores Coordination with sales team for quick resolution of conflict and escalated issues Training Training of Franchise Dealer staff on Company systems and processes Train the staff on increasing conversions, upselling, cross selling and improving customer handling Tally & EDC Installation & Adoption Ensure all the stores get Tally installed after readiness and EDC machine also gets installed. Consent form for EDC to be collected from all finalized stores during agreement signing. Drive integration & Adoption for EDC & Tally across all stores Paint Consultant Hiring of PCs in a coordination with RD Zonal Associate hiring team Drive productivity for PCs across all the stores ensure they are filing the required CRM data on time Manage performance of PCs though regular follow ups and review Qualifications: Post Graduate Report to: Manager