Configuration Specialists

Job Description

Brief Description Configuration Specialist Position Summary The Configuration Specialist implements business rules in FireLight®, Hexure’s proprietary SaaS electronic fulfillment solution. This position applies template and custom business rules to applications for financial products to assure that users of the platform complete applications for financial products “In-Good-Order”; both from the perspective of completeness of individual forms and completeness that all necessary forms are included in an application package. This position is involved throughout the software development life cycle starting with requirements gathering and continuing all the way through to the successful implementation of each project. This position also provides basic Tier 2 production support from a Firelight configuration perspective. About US (Hexure India) Headquartered in the city of Jaipur, Rajasthan, we are a team of highly motivated and committed individuals with years of expertise, developing and delivering innovative sales automation solutions for the insurance and financial services industries. We work collectively with our US-based company to develop software solutions that are intuitive, easy to use, and compliant. Together as a team, we strive to provide our insurance carrier and distributor clients best-in-class sales solutions that transform business processes and empower sales across all insurance, retirement and investment products. We encourage creativity and innovation, champion teamwork and are committed to being the best at what we do – and always have our customers best interest in mind. Employment Benefits Package Includes 100% employer paid medical insurance for family, 100 % employer paid accidental insurance. 100% employer paid term insurance. Pre-tax savings programs and retirement planning programs. Parking, Team Building Activities, Employee Appreciation Events. Hybrid work schedule. Twenty days annual paid time off/sick time on an accrual basis, Maternity Leave, Paternity Leave and Bereavement Leave. Casual work environment with 5-day week. Deliverables And Performance Measures Create business rules to drive the user experience when completing the applications electronically based on those requirements. Maintain and update business rules for multiple work items in the carrier workflow including but not limited to Role Codes, Review Queue, Needs Determination, mapping documents and admin mappings. Support customer deployments. Monitor issues tracking software to address issues submitted by internal and external test teams in a timely manner. Perform end-user scenario testing and assist the team with unit and integration testing to ensure the application/product works as specified. Participate in team meetings by preparing and communicating progress on work assignments. Work cooperatively with other specialists and developers on shared projects. Participate in team meetings by preparing and communicating progress on work assignments Support the team in troubleshooting of problems and issues. Triage client support tickets requiring basic technical knowledge of the architecture of the supported system. Meet Utilization and productivity targets. Deliver code simplicity with high quality and low churn. Meet project deadlines and established KPIs. What Will Make You Successful 1 – 3 years’ experience in a technical field. High degree of proficiency in Web and Desktop applications, including Excel, Word, and PowerPoint. Must have demonstrated experience in XML creating, editing and troubleshooting XML documents and schemas, as well as integrating XML with various software applications. Proficient in English with good written and oral communication skills. Capable of working independently with minimal supervision or as a part of a team. Proven ability to work in a fast-paced environment and manage multiple projects and priorities. Demonstrate effective decision-making and problem-solving skills; attention to detail and accuracy is mandatory. Self-motivated, not afraid to seek out knowledge and stay abreast of new technology trends. Understand the importance of following procedures currently in place. Financial services industry experience is a plus. Core Values Courage: At Hexure we bravely tackle challenging tasks by speaking up and taking the first step. We are looking for candidates who are not afraid to take on new tasks and ask for help when needed. Accountable: We take ownership of our impact on colleagues, customers and community. We are looking for candidates who understand the impact of their words, work, and actions, striving to ensure that goals and objectives are met with integrity, while leveraging their influence to enhance the lives of colleagues and customers. Resilient: We swiftly recover from setbacks by maintaining a solution-oriented mindset, staying focused and continuously seeking improvement. We are searching for candidates who exhibit strong resilience, showing the ability to bounce back quickly from adversity, embrace challenges with a positive attitude, and consistently drive towards overcoming obstacles. Inquisitive: At Hexure we seek innovative solutions and constantly challenge the status quo. We are seeking candidates who demonstrate natural curiosity, actively ask questions, pursue new knowledge, and eagerly explore uncharted territories to drive innovation. Nimble: We are flexible and adaptable. We are seeking candidates who can quickly adjust to changing circumstances, embrace new challenges with ease, and effectively navigate dynamic environments. Growth: At Hexure we commit to nurturing the growth and development of our employees, business and communities. We are seeking candidates who will match our enthusiasm for continued growth. Where We See This Role Going We are committed to being a driving force in the innovation of the insurance market and that means that we help our employees stay on top of current trends and technologies, and progress within our company. This position can move into the following roles. Senior Configuration Specialist Principal Configuration Specialist Expected Hours Of Work This is a full-time position with regular office hours Monday through Friday. This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties as requested. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee must possess the skills, aptitudes and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Show more Show less