Job Description:
We are seeking a highly skilled Compliance Applications Support Specialist with a deep understanding of SQL Server, Informatica, and UNIX. Experience with Actimize SAM, WLF, Market Abuse, or Communication Surveillance (NICE, Behavox) is a plus.Key Responsibilities:
- Provide technical support for maintaining compliance applications.
- Assist a diverse group of users across different regions.
- Utilize strong analytical skills to identify issues, propose response actions, and understand data analysis and data mapping.
- Communicate effectively with Infrastructure, Technology, and Business areas.
- Gain in-depth knowledge of Compliance Applications and provide ongoing development and support for future enhancements.
- Assist with troubleshooting and issue resolution related to current applications, supporting the development team.
- Provide support to the business during day-to-day activities and ad-hoc requests.
- Support team members and local Infrastructure team on configuration, system testing, and deployment.
- Provide root cause analysis (RCA) and recommendations to the application development team to increase system stability and reduce incidents.
Technical Skills:
- Strong written and verbal communication skills.
- Experience in Banking/Financial services is a plus.
- Actimize experience is a plus.
- Production support experience.
- Proficiency in SQL Database and other standard database query tools.
- Expertise in UNIX (Linux/Solaris) and shell scripting.
- Knowledge of Windows batch and PowerShell scripting.
- Familiarity with connectivity protocols (FTP, SFTP, etc.).
- Good knowledge of batch processing using scheduling tools like Autosys, Control M.
- Understanding of support environments (ticketing, SLAs, rotas, etc.).
- Coordination of work activities involving multiple Technology teams.
Join our team and contribute to maintaining the integrity and security of our compliance applications. This is a contract-based position.
About Matrix:Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13,000 employees worldwide. Since its foundation in 2001, Matrix has made numerous acquisitions and executed some of the largest, most significant projects. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and serves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Security, Matrix's customer base includes major organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employees' contributions are integral to our company's future. Matrix's success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and growing together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization.To Learn More, Visit: www.matrix-ifs.comEqual Opportunity Employer:Matrix is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Matrix is committed to the principle of equal employment opportunity for all employees, providing employees with a work environment free of discrimination and harassment. All employment decisions at Matrix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. Matrix will not tolerate discrimination or harassment based on any of these characteristics. Matrix encourages applicants of all ages.
