Community Executive

As a Community Executive with Operations Management & Sales experience, you will be responsible for leading community engagement and ensuring the smooth day-to-day operations of the workspace or service environment. Your role will involve interacting with people, organizing events, managing vendors, and overseeing operational efficiency. In terms of community engagement, you will be expected to build strong relationships with community members, clients, or tenants. This includes managing the onboarding process for new members to ensure a welcoming experience, organizing events, workshops, and networking sessions, and collecting feedback to enhance community satisfaction. Effective communication via various channels such as email, social media, and community platforms will be essential. Regarding operations management, you will oversee the daily operations of the site/workspace, including facility management, vendor coordination, housekeeping, and supplies. You will also be responsible for ensuring the smooth delivery of services such as front desk management, security, internet connectivity, utilities, and logistics. Additionally, maintaining inventory, ordering supplies, monitoring service quality, resolving operational issues, and maintaining operational records for internal tracking and compliance will be key responsibilities. On the sales front, you will develop and execute strategies to attract new members through online marketing, networking events, and community outreach. Conducting tours, presenting the co-working space's value proposition, negotiating membership contracts, building relationships with existing members, and exploring opportunities for upselling and cross-selling will be part of your role. Managing the sales budget, staying informed about competitor activities and market trends, and collaborating with marketing, operations, and community teams to promote the co-working space will also be crucial. To excel in this role, you should have 2-4 years of experience in office administration or hospitality, proficiency in Microsoft Office, excellent communication and organizational skills, experience in budgeting and vendor negotiation, the ability to multitask and work under pressure, and a willingness to travel to different centers as required. If you are a dynamic and organized professional with a passion for community engagement, operations management, and sales, this hybrid role offers an exciting opportunity to make a positive impact and drive the success of the co-working space.,