Community Executive

We are looking for a Community Executive to perform a variety of administrative tasks and you will be the first point of contact for the company. You will handle the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

Responsibilities:

• Serves visitors by greeting, welcoming, and directing them appropriately.
• Maintain security and telecommunications systems.
• Serve as the face of the company, offering friendly service to those entering the premises or calling in on the phone
• Assist new clients or employees who come into the premise for meeting, including providing them with applications, pens and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords
• Handling transcription, printing, photocopying and faxing
• Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
• Provide answers to questions, resolve complaints, and maintain a cheerful, positive and professional attitude when dealing with customers.
• Liaise with vendors, exhibitors, and stakeholders during the event planning process to ensure everything is in order
• Performing ad-hoc administration duties

Desired profile of the candidate:

• 2 years of experience as hospitality, customer service, or business executive or similar role
• Hands on experience with office machines (for example fax, printer etc.)
• Comfortable speaking, selling, and growing the community
• Strong verbal and communication skills
• Exceptional organizational and multi-tasking skills
• Great interpersonal and communication skills
• Customer-oriented mindset- You are the first impression of the company. A successful receptionist will be friendly, organized and knowledgeable about the company.

Experience: 1-2 Years

Qualification: Educated to masters/degree level or equivalent (BBA, B.Com, MBA)