Communications Specialist

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Required Skill Set:

• Draft and circulate internal communications, newsletters, leadership updates, and key company announcements. 
• Collaborate with HR team and leadership teams to communicate initiatives, policy changes, events, and business updates.
• Write engaging content that resonates with employees and aligns with the company tone and values. 
• Manage and update the company’s official social media platforms (LinkedIn, Instagram, Facebook, and Glassdoor).
• Create original, on-brand, visually appealing posts that showcase company culture, values, leadership messages, employee spotlights, and milestones 
• Develop and execute a content calendar that reflects company culture, leadership voice, business milestones, employee stories, CSR initiatives, and workplace celebrations
• Drive consistent, high-quality content creation (posts, reels, stories, carousels) that captures employee experiences and promotes the employer brand
• Monitor performance through insights/analytics and provide recommendations to increase engagement and follower base
• Actively work to grow page followers and increase brand visibility through organic strategies, employee advocacy, and cross-posting
• Collaborate with design and marketing teams as needed for multimedia content
• Monitor analytics to measure the impact and reach of social media campaigns
• Monitor and respond to reviews on Glassdoor in a timely, professional, and brand-consistent manner
• Work closely with HRBP to address themes and feedback from Glassdoor and incorporate them into improvement actions or messaging
• Enhance the company’s reputation as an employer of choice through thoughtful employer branding strategies. 
• Manage and maintain the company intranet by uploading relevant and timely content 
• Keep internal pages engaging, up-to-date, and aligned with internal communications themes
• Track and analyze the performance of internal communications and social media activities 
• Prepare and present monthly dashboards/reports that highlight key metrics (reach, engagement, follower growth, campaign performance, Glassdoor sentiment trends, etc.) 
• Share data-driven insights and recommendations to improve content strategies and engagement 
• Suggest relevant improvements or new ideas.

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