Job Description: Handling the on boarding formalities for your division. Handling Employee Database Single point of contact for Functional leaders for providing expertise and guidance in the areas of policies, performance management etc. Effectively communicate HR policies and processes to employees and ensure employees adhere to them. Develop and execute HR strategy for the respective function. Effectively execute key HR Programs and initiatives in your division in alignment with HR and business requirements. Ensure to send employee communication mailers on events and some announcements/information. Ensure and administer warning letters on grounds of disciplinary issues/performance Ensure effective employee relations and attrition management by monitoring and strategizing control measures for attrition control in the business unit. To ensure staff communication and relations by managing grievances, two-way channel of communication, creating a climate and culture of belonging and loyalty. Effective handling of employee grievances (performance grievance and issues with reporting manager) and taking necessary action to take it to closure. Escalate to the right level depending on the nature of the grievance or issues Independently perform day-to-day activities to meet Team objectives. Prepare and maintain Daily, Weekly & Monthly reports and databases. Analyze trends and relevant HR metrics to develop solutions, HR programs, and policies. Respond to routine questions on Human Resource policies and procedures and identify potential issues raised by organization employees and people managers Handle Audit & compliance issues. Conducting Exit-Interviews Keeping a track on employee confirmation letters Managing staff wellness initiatives. Attrition analysis and implementation of Early Warning System Suggest new HR strategies, policies, and agenda for continuous improvement. Monitor and report on workforce and succession planning. Build a strong business relationship with the line management. Take lead for the deployment of HR initiatives Track skip level meetings for the teams and ensure closure of actions that comes out of these meetings Carry out the regular employee connect meetings. Track EWS inputs from teams and organise for 1-2-1 meetings with employees highlighted as flight risk. Identify triggers within the business units that might cause attrition and table them to the Head HRBP. Work with the Head HRBP in implementing retention strategies in your respective divisions. Show more Show less

Role: Inside Sales/Senior Inside Sales Executive Location: Chennai/Mumbai (Hybrid) Roles & Responsibilities • Develop sales opportunities via telephone and mass communication such as email, research, and social media to introduce company products and services and identify appropriate buyers within the target market. • Follow up on leads and conduct research to identify potential prospects. • Understanding customer needs and requirements, and conduct a need analysis and determine prospects pain points. • Routing qualified opportunities to the appropriate sales executives for further development and closure • Qualify incoming marketing inquiries • Schedule appointments for phone, web or onsite meeting • Support the Enterprise Sales Executive team membersto maximize prospect interaction that will ultimately lead to new closed business • Identify key buying influencers within these prospectsto determine budget and timeline. • Build and cultivate prospect relationships by initiating communications and conducting followup communications to move opportunities through the sales funnel. • Work with the Inside Sales Manager to develop and grow the sales pipeline to consistently meet monthly/quarterly revenue goals. • Manage data for new and prospective clients in CRM, ensuring all communications are logged, information is accurate, and documents are attached. • Prepare and analyse sales pipeline reports and dashboards. • Participate in weekly salesteam meetings • Maintain consistent communication with the Enterprise Sales Executives • Should have minimum 1 years’ experience working in Tech sales. Understanding about (Data and AI, cloud, azure technology) is a must. Other Skills • Bachelors/Master’s Degree in Business, Communications or related field • Experience in the lead generation/Market research field preferred • Experience in telemarketing and/orinside sales • Strong phone presence and experience dialing dozens of calls per day • Demonstrated ability to meet and/or exceed determined sales and activity quotas. • Excellent written and verbal communication skills • Demonstrated experience in selling BPO and Contact Centre services Show more Show less

Role: Inside Sales/Senior Inside Sales Executive Location: Chennai/Mumbai (Hybrid) Key Responsibilities: Develop sales opportunities via telephone, email, and social media to introduce company products and identify potential buyers. Understand customer needs, conduct needs analysis, and identify prospects' pain points. Route qualified opportunities to sales executives and schedule appointments for meetings. Manage client data in CRM, ensuring accurate logging of communications and documents. Qualifications: A Bachelor’s or Master’s degree in Business, Communications, or a related discipline is required. Minimum 2+ years of experience in tech sales. Demonstrates strong phone presence, excellent communication skills, and the ability to meet sales quotas. Experience with CRM systems and prospecting tools like LinkedIn.