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9.0 - 12.0 years
9 - 12 Lacs
Pune, Maharashtra, India
On-site
Dynamic Yield, a Mastercard company, is dedicated to powering an inclusive digital economy. We are seeking a Lead Technical Program Manager to organize and accelerate delivery across multiple technology teams. You will ensure coordinated efforts, meticulously track release integration and scope, and proactively manage dependencies to ensure all outputs are production-ready at launch. This role demands a leader who can navigate complexity, identify and remove blockers, and consistently find the path forward in challenging situations. The Role As a Lead Technical Program Manager, you will: Accelerate Delivery: Organize and accelerate a group of related technology projects or activities across multiple teams, aligning dependent organizations. You'll identify and remove blockers, always finding the path forward. Execution & Control: Create mechanisms to effectively report out and control execution. You'll recognize complexity and create predictable delivery paths for large and/or complex efforts, measurably improving, streamlining, and/or eliminating excess processes. Continuous Improvement: Utilize cross-organizational mechanisms to describe and drive continuous improvements. End-to-End Ownership: Drive the execution of an outcome from inception through successful delivery across the full stack of services/domains, or for outcomes spanning multiple teams and enterprise integrations. Source of Truth: Serve as the first point of contact for your team or area, acting as the source of truth for status by providing the right information and data about project state to the right audience at the right time. Technical Acumen: Understand the business strategy and design approaches within your product, program, or domain with sufficient depth to be credible and effective with your teams. You can competently represent your team's services. Design Evaluation: Keep abreast of the evolving technology landscape, asking the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.). Ambiguity Management: Work effectively with ambiguity and limited guidance. When the business outcome or strategy is defined but little else, you're able to initiate projects or bring order to chaotic situations. Clear Communication: Transform raw thoughts into clear and concise communications/instructions for teams, confidently communicating with leadership 3+ levels up. External Partnerships: Potentially work directly with external technology providers supporting implementation plans and roadmaps, identifying opportunities for increased speed, quality, and cost-efficiency. Engineer Advocacy: Understand the needs of engineers and technical operations teams who build, maintain, and operate services and technical assets. Metrics & Visibility: Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organizational objectives. Mentorship & Recruiting: Play an active role in mentoring and recruiting others into the organization. All About You Experience: Proven experience in a technical program management role, orchestrating complex initiatives across multiple teams. Project Leadership: Demonstrated ability to drive projects from inception through successful delivery, navigating technical and organizational challenges. Problem-Solving: Exceptional ability to identify and remove blockers, find solutions in ambiguous situations, and simplify complex problems. Communication: Strong, confident, and exacting written and verbal communication skills, with the ability to articulate technical directions and project status effectively to diverse audiences, including senior leadership. Technical Aptitude: Capable of evaluating technical designs for scalability, latency, security, performance, and data integrity. Stays current with evolving technology. Agile Mindset: Experience in an agile environment, capable of organizing and accelerating delivery across dependent teams. Proactive & Organized: Highly organized, proactive, and capable of managing multiple priorities concurrently. Mentorship: Experience in mentoring and contributing to the growth of team members.
Posted 14 hours ago
0.0 years
0 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Consultant - ITSM Communication Manager The ITSM Communication Manager is responsible for developing, coordinating, and executing communication strategies to support IT Service Management (ITSM) processes across the organization. This role ensures consistent, timely, and clear communication to stakeholders during service disruptions, changes, and IT initiatives. The ideal candidate will bridge the gap between technical teams and end users, promoting transparency and driving adoption of ITSM practices. Responsibilities: . Develop, implement, and manage communication strategies to support ITSM objectives and initiatives. . Prepare and deliver executive updates, ensuring clarity and alignment with organizational goals. . Manage change communication processes, including crafting, distributing, and monitoring the effectiveness of messages related to ITSM changes. . Draft and oversee the distribution of organizational announcements, ensuring timely and accurate dissemination of information. . Collaborate with ITSM team members and other departments to gather information and insights for communication materials. . Maintain strong relationships with stakeholders to ensure communication needs are met and feedback is integrated into future communications. . Monitor and evaluate the effectiveness of communication strategies, using insights to continuously improve processes. . Manage internal communication platforms and tools to ensure efficient and effective message delivery. . Act as the point of contact for all communications-related inquiries within the ITSM team. Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor&rsquos degree in communications, Public Relations, Business Administration, or a related field. . Proven experience in a communications role, ideally within an IT or technical environment. . Exceptional written and verbal communication skills. . Ability to manage multiple projects simultaneously, with a high level of self-motivation and autonomy. . Proficiency in using communication tools and platforms. . Strong interpersonal skills, with the ability to engage and influence stakeholders at various levels. . Demonstrated ability to think strategically and execute tactically. Preferred Qualifications/ Skills . Familiarity with IT Service Management processes and terminology are highly desirable. . Experience in change management and organizational communication is a plus. . Ability to work effectively in a fast-paced, dynamic environment. . Excellent business process and change management skills with ability to develop strategy, evaluate efficacy, influence stakeholders, drive implementation and measure success. . Strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information. . Ability to meet strict deadlines while managing multiple tasks with competing priorities. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 1 week ago
- 1 years
2 - 3 Lacs
Jaipur
Work from Office
Auriga is looking for a dynamic and enthusiastic Sales and Marketing Intern to join our team. As a Marketing Intern, you will be an integral part of our sales and marketing initiatives, contributing to various tasks that support our overall business objectives. Responsibilities Perform market analysis. Help organize marketing campaigns. Provide support to the sales team in preparing presentations, proposals, and sales materials Assist in the development of sales pitches and communication strategies. Collaborate with cross-functional teams, including marketing and product development, to align sales efforts with overall company goals. Understanding of the Technology and prior exp in IT company is desired. Qualifications Currently pursuing or recently completed a degree in Marketing, Business, or a related field. Strong communication and interpersonal skills. Proficient in Microsoft Office Suite. Self-motivated and able to work collaboratively in a team environment. Previous experience or coursework related to marketing and sales is a plus.
Posted 1 month ago
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