Commercial Officer

The Commercial Officer role involves supporting commercial activities by closely collaborating with the sales team to manage key customer accounts, business opportunities, quotations, cost analytics, contract management, customer support, forecasting, budgets, Non-current Parts & Accessories (P&A) account management, systems compliance, process management, and project communication. The primary focus is on engaging with customers, identifying business opportunities, and contributing to sales growth. It is essential for the role to understand strategic developments with customers, possess in-depth technical product knowledge, identify competitors, and determine pricing benchmarks to facilitate sales growth and maintain margins. Responsibilities: - Conduct market and product research to enhance the company's competitive position and long-term growth prospects. - Assist in preparing new business quotations promptly and liaise with all stakeholders effectively. - Manage sales forecasts, reporting, data analysis, and contribute to budgeting processes. - Oversee Non-Current Parts & Accessories accounts, including identifying slow-moving parts, engaging with customers on future volume, and exploring all-time-buy options. - Maintain strong customer relationships by demonstrating a solid technical and commercial understanding of the product portfolio. - Identify and pursue Business Development opportunities within existing customer accounts or product portfolio to drive sales growth. - Enhance contribution margins for existing products and ensure profitable negotiations for the company. - Maintain accurate customer asset management records. Qualifications: - Tertiary qualification in Business/Commerce or a related field. - Degree-level or postgraduate qualification in Business/Commerce or a related discipline. - Minimum of 2 years of experience in a commercial role, Sales, Purchasing, or Customer-facing Technical/Engineering role with some commercial skills. - Proficiency in computer skills, especially Microsoft applications like Excel. - Strong communication, interpersonal, planning, and organizational skills. - Experience in a manufacturing or industrial setting. - Previous exposure to industrial sales or commercial roles would be advantageous.,