145 Collections Strategy Jobs - Page 5

Roles and Responsibilities Design and deliver training programs for collections teams on various aspects of credit card collection, including payment collection, recovery, and loan collection. Develop and maintain effective communication channels with internal stakeholders to ensure seamless integration of training initiatives into business operations. Collaborate with subject matter experts to create engaging learning materials, such as presentations, videos, and manuals. Conduct regular assessments to evaluate trainee performance and provide feedback for improvement. Identify areas for process enhancements and implement changes to optimize collections strategies. Contact - 9594690866 Neelam.Shahu@teleperformancedibs.com

Hyderabad - Night shift- WFO Exp:- 3-6 yrs into core collection (AR), dispute management. NP:- Immediate joiner - 15 days

Roles and Responsibilities: Conduct regular field visits to schools in the assigned region to engage with school owners, administrators, and decision-makers. Explain outstanding payment details clearly and professionally, addressing any concerns or queries. Coordinate with internal teams (academic/sales) to resolve disputes or queries raised by schools. Verify and document claims related to payment clearance to maintain accurate financial records. Ensure consistent progress in collections by securing minimum payments on follow-up visits. Meet daily targets by visiting at least four schools per day and maintaining efficient time management. Keep detailed records of school visits, payments collected, follow-up actions, and submit timely reports. Uphold professional conduct and maintain positive relationships with schools to safeguard the companys reputation. Skills & Qualifications - Education: Any Degree. Experience: 1 to 6 years of experience in field collections, recovery, field sales, or account management Experience in the education or service sector is an added advantage Key Skills: Field Collections Payment Collection Negotiation & Dispute Resolution Strong Communication & Interpersonal Skills Target-Oriented Approach Time Management & Reporting Problem-Solving Skills Regional Travel & School Engagement CRM or Record Management (Preferred) Self-Motivation & Professionalism

LTFinance is looking for BRANCH COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee the collections team and ensure timely collection of receivables. Develop and implement collection strategies to minimize overdue accounts. Monitor aging reports and prioritize collection efforts accordingly. Communicate with customers regarding payment arrangements and resolutions. Analyze delinquent accounts and recommend appropriate actions. Prepare regular reports on collection performance and trends. Coordinate with other departments to resolve billing and payment discrepancies. Ensure compliance with company policies and regulations related to collections.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

LTFinance is looking for AREA COLLECTION MANAGER to join our dynamic team and embark on a rewarding career journey Oversee collection activities in a designated area. Develop and implement collection strategies. Monitor and manage collection staff performance. Resolve escalated collection issues. Prepare and analyze collection reports.

We are currently seeking an experienced professional to join our Collections team for the role of Collection Manager Job Location: Gurgaon What youll do: Setting up and managing field collection agencies for a specific zone Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies for a particular zone. Soft collection calling and reminder calling for EMI payment to customers informing about the due date, payment due and mode of payment available for payment. Managing the NPA along with managing the cost of collection. Liaising with the partners for reconciliation and for collection of cash/cheque from the customer. Liaising with the partners for getting overdue details, bounce details and mandate reject details on a timely manner. Join us for: Progressive Career Flexi-work environment & balanced work life Reward& recognition driven culture Lean Hierarchy

Manage accounts receivable, invoices, payments & account maintenance Implement collections strategy, reconcile statements & report findings Ensuring timely payment by communicating with customers & maintaining accurate financial records

Role & responsibilities Responsible for Tele Collections performance at zonal level Implement & Monitor overall business strategy Drive various process targets to achieve business goals Responsible for pre-due collections and contracts till 90 DPD Ensure higher resolution and lower delinquency flowing to next bucket Provide feedback and recommendations to drive process improvement and cost efficiency Monitor and provide recommendations for calling and dialer strategy Ensure the center is appropriately rostered with shrinkage below specified threshold Ensure the center is aligned to departmental culture and methodology Liaison with support functions to improve team performance Deliver high customer experience with minimum complaints Provide timely communication regarding forecasting and planning of manpower and other infrastructure Ensure learning and development, career progression, employee engagement initiatives aimed at reducing attrition Align efforts to mentor and groom talent at levels below Drive performance management Conduct periodic performance reviews of direct reports and levels below through effective feedback Preferred candidate profile 1) Experienced In Tele Collection Only Collections, Min 9-15 yr Experience. 2) Ability to handle large Manpower and Manage Entire North Location with Large Portfolio Size. of Tele Collection Portfolio Size. 3) Self Motivated and data Driven Strategy. 4) Dialer Management & Team handle. 3) Self Motivated and data Driven Strategy, Roaster Management. 6) Based out of Delhi NCR Only or Preferred to relocate to the Job Location.

Position: Analyst - Collections Administrator About: bluCognition is an AI/ML based start-up specializing in risk analytics, data conversion and data enrichment capabilities. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the delivery centre based in Pune. We build all our solutions while leveraging the latest technology stack in AI, ML and NLP combined with decades of experience in risk management at some of the largest financial services firms in the world. Our clients are some of the biggest and the most progressive names in the financial services industry. We are entering a significant growth phase and are looking for individuals with entrepreneurial mindset who want to join us in this exciting journey. https://www.blucognition.com/ Pipe is the modern capital platform built to connect entrepreneurs and business owners to fast, frictionless, dilution-free financing. Pipe turns all forms of revenue into up-front working capital to help companies improve cash flow, scale operations, and grow on their terms. https://pipe.com/ Summary: This is a full-time, fully remote position reporting to the Manager: Servicing & Collections. The Collections Administrator is responsible for managing and executing a wide range of activities aimed at recovering outstanding balances and enforcing financial obligations. This role involves filing UCC-1 Financing Statements, coordinating lien enforcement actions, conducting business status verifications, and performing skip tracing to locate unresponsive merchants. The administrator also oversees manual payment plans to ensure timely debits and prepares demand letters for escalated accounts. Strong attention to detail, investigative skills, and coordination with internal and external partners are critical to maintaining compliance, data accuracy, and effective recovery efforts. Roles & Responsibilities: UCC Lien Enforcement Collect and compile accurate lien-related data from multiple internal and external sources File UCC-1 Financing Statements through third-party vendor portals Submit enforcement requests to payment processors to enforce liens Ensure a high degree of data accuracy to maintain lien validity and legal enforceability Business Status Verification Conduct background research to determine whether a business remains operational after leaving a payment platform Use investigative methods such as website analysis, mystery shopping, and phone inquiries to assess merchant activity Document and escalate findings as needed to internal stakeholders Skip Tracing Perform skip tracing to locate updated contact information for merchants with no right party of contact Utilize online databases, public records, and investigative tools to identify alternate phone numbers and email addresses Ensure timely and accurate updates to internal systems to support outreach and resolution efforts Third-Party Collections Coordination Manage the placement of delinquent accounts with external collection agencies across multiple geographies Prepare and transmit account data in compliance with each agencys specific formatting and submission requirements Currently we work with 5 agencies across 2 geos and the list will expand as we enter into new territories Manual Payment Plans Oversee daily execution of manual debits for merchants on scheduled payment plans Monitor calendar reminders and ensure timely initiation of payments in accordance with agreed terms Maintain accurate records of all transactions and provide reporting to internal teams as needed Demand letters Prepare and send demand letters to escalated merchants via email and physical mail Ensure timely delivery and proper documentation of all communications in accordance with internal protocols Requirements: The candidate must be willing to overlap part of their working hours with Eastern Standard Time (EST) Ability to work independently as well as collaboratively within cross-functional teams Qualifications: Experience in collections or financial operations, ideally 3+ years, with exposure to UCC lien filings or legal document handling Strong investigative and research skills for skip tracing and business status verification using public records, databases, and online tools Proficiency with data management tools (e.g., Excel, CRM systems, vendor portals) and a high level of accuracy in documentation Familiarity with third-party collections coordination, including preparing data for agency submission and understanding compliance nuances across regions Excellent communication and organizational skills to manage demand letters, manual payment plans, and multi-channel workflows A self-starter mentality with the drive to continuously improve drive collection metrics and contribute to improvement of collections process Office Location: D - 3010, Solitaire Business Hub, Viman Nagar, Pune - 411014, Maharashtra, India Mode of Work: Remote / Work from Home (WFH) Working Days: 5 Days a Week Shift Timings: Rotational / Flexibility required

Role Purpose :- To be responsible for the following: To manage collection strategy and analytics Ensuring the collection processes are adhered to in line with the policy. Preparing and managing collection budget for the function Define KPIs and role matrix for the collection team. Reducing cost by implementing new and efficient processes / strategies To formulate collection strategy and implement them to increase collection efficiency and reduce cost for the organization. 1. Collection strategy & Projects: 2. MIS Reporting and Analytics: 3. Collection Compliance: 4. Managing Audit:

Driving Individual as well as team targets for collections Monitor performance through key metrics such as collection rates, call quality, and customer satisfaction. Develop and implement strategies to improve recovery rates and team efficiency.

To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team

Ready to shape the future of work? At Genpact, we don't just adapt tochange we drive it. AI and digital innovation are redefining industries andwere leading the charge. Genpact’s AI Gigafactory, our industry-firstaccelerator, is an example of how were scaling advanced technology solutions tohelp global enterprises work smarter, grow faster, and transform at scale. Fromlarge-scale models to agentic AI, our breakthrough solutions tackle companiesmost complex challenges. If you thrive in a fast-moving,tech-driven environment, love solving real-world problems, and want to be partof a team that’s shaping the future, this is your moment Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation , our teams implement data, technology, and AI tocreate tomorrow, today. We are inviting applications for the role of a Process Developer, Collections If you're a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, we're looking forward to interact and discuss this opportunity with you. Responsibilities • You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. • Responsible to respond to email /phone queries related to disputed invoice • Research and analyze the disputes/deductions in ERP • Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution • Find opportunities and recommend solutions for process and automation improvements • Daily reporting of individual portfolios to track and monitor the past dues • You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact • You are a phenomenal teammate to process any adhoc request in a timely manner. • Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and expertly • Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you! Minimum qualifications • Graduation in any stream • Your are excellent in interpersonal skills • You have Meaningful work experience Preferred Qualifications • Prior collections management experience shall be an added advantage Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal OpportunityEmployer and considers applicants for all positions without regard to race,color, religion or belief, sex, age, national origin, citizenship status,marital status, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, orpurchasing equipment or training. ude purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Manage a team responsible for recovering bad debts from customers across the region.Oversee all stages of collections for unsecured loans. Required Candidate profile Minimum 8-10 years of experience in Unsecured Loans and in managing teams. Data oriented and self driven for BL and PL.

Description : The role oversees various aspects of customer interaction and process management for the assigned project. This role involves ensuring smooth onboarding of customers, obtaining financial approvals, resolving complex queries, addressing escalations, and overseeing documentation and handover procedures. Additionally, the CRM Project Lead is also responsible for customer engagement efforts and timely payment collection. Purpose: To lead customer relationship management initiatives for the designated project, ensuring an exceptional customer experience while adhering to established processes. Principal Accountabilities Customer Experience - Conduct regular reviews to ensure timely completion of customer onboarding formalities, monitoring each step of the process for adherence to deadlines and standards. Obtain required financial approvals for the assigned project from major financial institutes/ banks so that loan approval process for customers can be initiated. Keep up to date FAQ documents for easy reference in addressing customer queries for faster resolution. Guide the team in resolving complex queries in collaboration with various stakeholders. Take ownership of all escalations received from customers, addressing their concerns promptly and effectively to ensure a positive resolution and maintain customer satisfaction. Review sales agreements and allotment letters meticulously, ensuring accuracy and completeness, and providing the necessary sign-off to authorize their validity and completion. Supervise on time completion of handover and registration procedures while ensuring that the handover experience meets predefined quality standards. Drive customer retention efforts and intervene as and when necessary. Customer Engagement - Collaborate with the regional lead to prepare the engagement calendar for assigned projects, seeking their inputs, and obtaining sign-off on the calendar. Take charge of implementing events according to the engagement calendar for the assigned project, ensuring timely execution. Analyze feedback received and incorporate necessary adjustments in the execution of future events through discussions with the regional lead, aiming to enhance effectiveness and customer satisfaction. Monitor the referrals received and actively encourage the generation of more referrals. Monitor collections for the assigned project, ensuring adherence to due dates, and intervene as necessary. Invoicing & Collection - Prepare the annual revenue forecast and share it with the regional lead. Prepare annual budget for billing and collection in coordination with sales and operations teams for the project and submit to Region CRM Lead. Monitor and drive on time collections for the project. Supervise legal actions for overdue payment cases, ensuring their resolution and closure. Documentation & Reporting - Monitor adherence to documentation maintenance according to standard guidelines and conduct periodic audits to ensure compliance. Oversee the timely and accurate submission of MIS reports for the project with respect to CRM activities. Continuous Improvements Conduct root cause analysis for all deviations observed and proposed CAPA. Seek sign off from the Region CRM Lead on the CAPA and implement the same People Management - Assist, guide and monitor team members in their day-to-day affairs. Ensure that team is well equipped with the required knowledge and skills to perform their job. Motivate team members for better performance. Address team's issues or grievances.

The Collection Officer/ Collection Manager will be responsible for managing overdue accounts, negotiating payment arrangements, and maintaining relationships with customers to ensure timely and effective collections. Candidate should have knowledge and experience of products for collection and Recovery debts. To improve collection processes and minimize delinquency . Resolving disputes and customer service issues, and acting as a liaison between the organization and customers. Maintaining accurate records, and keeping track of all payments received. Generating reports on debt aging, collections performance, and payment status Collaborating with legal and compliance teams on legal actions. Negotiating payment arrangements with delinquent customers, preparing and mailing letters to customers, and reviewing service level agreements

Guide or collaborate in the design of proactive receivables management related to collection management (FSCM). Using collections strategies, to valuate and prioritize customers from a receivables management view. Design and implement the new system / rules to help monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates. Enable the review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies and legal requirements of collection management. Ideally should have with experience in Dunning, customer statements and other FSCM modules, Collections, Dispute Management, Credit Management. This experience needs to include a full understanding of the integration between FI and SD, configuration, XME, ability to write Functional Specs and work efficiently with developers to complete unit testing. Ability to work independently with the client, understand the business process, provide design related recommendation, proactively participating and addressing the design issues. Strong communication skills; both verbal and written. Weekly travel to project location/client site required. Primary Skills SAP FSCM Credit Management Dispute Management Collection Management Secondary Skills Strong communication skills; both verbal and written. Weekly travel to project location/client site required.

Hi, We are hiring for the ITES Company for MIS and Reporting Role. Job description: Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency. Create and present reports to senior management, highlighting key metrics and trends. Evaluate current collections processes and recommend improvements. Implement and monitor new processes or tools to enhance collections efficiency. Work with IT and finance teams to integrate and automate collections systems. Assist in the development of collection strategies and policies. Ensure compliance with company policies and legal regulations regarding collections. Maintain accurate records of collection activities and communications. Prepare and maintain documentation for audits and regulatory reviews. Strong analytical skills with the ability to interpret complex data. To Apply for MIS Associate Role Click the below link https://outpace.in/job/mis-associate/ To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: > Click on Start option to Apply and fill the details > Select the location as Other and Type : Job Code # 268