Team Lead - Tele Collection

Turno

5 - 8 years

5 - 6 Lacs

noida

Posted:1 day ago| Platform:

Apply

Skills Required

tele collection collection management payment recovery dialer payment collection telecalling collections process recovery operations collections strategy collections debt recovery recovery

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

We are seeking an experienced Tele Collection-Team Lead to lead our collections team and drive revenue growth by effectively managing and recovering outstanding debts. The successful candidate will have excellent communication skills, strong leadership abilities, and a proven track record in collections.

Key Responsibilities:

Lead and motivate a team of collections executives to achieve targets and improve productivity.
Develop and implement effective collections strategies to maximize recoveries and minimize losses.
Monitor team performance, identify areas for improvement, and implement corrective actions.
Build and maintain strong relationships with customers, negotiate payment plans, and resolve disputes.
Provide regular reports on collections performance, analyze data, and identify trends to inform future strategies.
Continuously evaluate and improve collections processes to enhance efficiency and effectiveness.

Requirements:

Bachelors or Masters degree.
6+ years of experience in Tele Collections.
Excellent communication, negotiation, and leadership skills.
Strong understanding of collections principles, regulations, and laws.
Relevant certifications in collections or a related field are desirable.

More Jobs at Turno

Manager/Senior Manager - Partnerships

Bengaluru

11 - 14 yrs

INR 15 - 20 Lacs

Finance Controller

Bengaluru

5 - 9 yrs

INR 9 - 12 Lacs

Collection Officer

Bengaluru

2 - 5 yrs

INR 4 - 4 Lacs

SEO LEAD

Eluru

5.0 - 6.0 yrs

INR 7 - 8 Lacs

Category Head (P&L)

Bangalore Urban, Karnataka, India

7.0 - 13.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.