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Collections Manager

3 - 8 years

5 - 8 Lacs

Posted:23 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Job Summary: The Collections Manager will be responsible for overseeing the collections process for business loans. This role involves managing a team of collections officers, developing and implementing strategies to minimize delinquency, and ensuring compliance with regulatory requirements. The ideal candidate will have strong leadership skills, a deep understanding of credit risk management, and a proven track record in collections.

Key Responsibilities:

  • Lead and manage the collections team to achieve monthly and quarterly targets.
  • Develop and implement effective collections strategies to minimize delinquency and bad debt.
  • Monitor and analyze collections performance, providing regular reports to senior management.
  • Ensure compliance with all regulatory requirements and company policies.
  • Handle escalated collections cases and negotiate payment plans with borrowers.
  • Collaborate with other departments, such as credit and legal, to resolve complex cases.
  • Conduct regular training and development sessions for the collections team.
  • Maintain accurate records of collections activities and borrower communications.
  • Identify and implement process improvements to enhance efficiency and effectiveness.

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