Collections Analyst

Job Summary:

Collections Analyst

Key Responsibilities:

• Develop and implement effective

  credit card collection strategies

  based on deep data insights and business objectives.
• Drive

  collections analytics

  to support recovery teams in improving performance, reducing delinquencies, and optimizing operational costs.
• Perform

  deep dives into large and complex datasets

  using SQL and other analytical tools to identify trends, patterns, and improvement areas.
• Design, monitor, and optimize

  Champion-Challenger strategies

  to test new approaches and enhance collection outcomes.
• Collaborate with business stakeholders across departments to present insights and drive data-informed decisions.
• Lead and deliver

  multiple concurrent analytical projects

  with minimal supervision and high accuracy.
• Mentor and support junior analysts in developing their analytics capabilities and understanding of risk management and collection processes.
• Prepare and present

  clear, concise, and actionable presentations

  to senior stakeholders and cross-functional teams.

Required Skills & Qualifications:

• Minimum

  8 years of experience

  in credit card collections or operations analytics, preferably within BFSI or fintech sectors.
• Deep understanding of

  credit card collections lifecycle, definitions, and performance metrics

  .

• Advanced SQL

  skills are a must – ability to work with large, complex datasets and develop robust queries.
• Proven experience in designing and running

  collections strategies

  and performance tracking models.
• Strong business acumen with the ability to

  translate data into business insights and actions

  .
• Excellent

  communication and interpersonal skills

  , with the confidence to present findings to senior leadership.
• Ability to mentor and

  build analytical capabilities in others

  .
• Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.

Interested candidates can share resume at tisha.vaghela@proclink.com