Collection Executive

Collection Executive (US Healthcare Collections)

Location: Noida, India

Company:

Experience Required:

Job Type:

About Premier Medical

Premier Medical is a trusted leader in US healthcare revenue cycle management. We specialize in helping providers optimize collections, reduce accounts receivable (A/R) days, and maintain compliance with HIPAA, FDCPA, and payer guidelines. Our team is committed to driving efficiency and excellence in healthcare collections through advanced processes, patient engagement, and client partnership.

Role Overview

Collection Executive

Key Responsibilities

• Manage

  end-to-end collections

  process for assigned US healthcare accounts (patients & payers).
• Handle

  first-party collections

  (direct provider-patient engagement) and

  third-party collections

  (insurance, agencies, payers).
• Follow up on

  outstanding patient balances, unpaid claims, and denials

  with tact and professionalism.
• Engage with patients over phone/email to negotiate payment arrangements, resolve billing queries, and ensure

  positive patient experience

  .
• Collaborate with internal teams (AR, billing, coding, and denial management) for

  account resolution

  .
• Maintain detailed, accurate notes of all patient/insurance interactions in the system.
• Ensure compliance with

  HIPAA, FDCPA, and US healthcare collection laws

  at all times.
• Meet and exceed monthly collection targets and KPIs.
• Provide feedback on recurring denial/payment trends to leadership for process improvement.

Required Skills & Qualifications

• 1-3 years of core US healthcare collection experience

  (mandatory).
• Strong knowledge of

  first-party & third-party collections

  in US healthcare.
• Familiarity with

  RCM processes

  – billing, coding, payment posting, denials, AR follow-up.
• Excellent

  verbal and written communication skills.

• Strong negotiation and

  patient engagement skills

  to drive revenue recovery.
• Proficient in MS Office, healthcare collection tools/portals, and EMR/EHR systems.
• Strong analytical skills with ability to identify payer/denial trends.
• Ability to work in a

  target-driven, fast-paced environment

  .
• Flexible for

  US shift timings

  (Night Shifts – EST/PST support).

Key Attributes We Value

• Resilient Negotiator:

  Able to extract maximum recoveries while maintaining empathy.

• Compliance-Driven:

  Upholds HIPAA, FDCPA, and US healthcare regulations.

• Team Player:

  Works seamlessly with peers and cross-functional teams.

• Result-Oriented:

  Consistently meets or exceeds collection targets.

• Client-Focused:

  Builds trust and delivers exceptional engagement with patients and providers.

What We Offer

• Competitive salary with performance-based incentives.
• Structured growth path in

  US healthcare RCM domain

  .
• Comprehensive training on compliance and client engagement.
• Exposure to

  global healthcare revenue cycle management practices

  .
• Supportive team environment with career development opportunities.

How to Apply:

raja.babu@neuehealth.com / raja.babu@pmacare.com