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Edtech Innovate
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Collection Executive / Officer

Collection Executive / Officer

Edtech Innovate

1 - 31 years

1 - 3 Lacs

sector 59 noida

Posted:18 hours ago| Platform: Apna logo

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Skills Required

payments resolve billing reports management compliance empathy communication negotiation excel data support

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Follow up with customers through calls, emails, and visits to ensure timely recovery of outstanding payments. Maintain accurate records of collections and update customer payment details in the system. Coordinate with internal departments to resolve billing or payment disputes. Identify defaulters and initiate appropriate recovery actions as per company policy. Prepare daily and weekly collection reports and share updates with the management. Ensure compliance with company policies and legal guidelines during collection activities. Maintain professionalism and empathy while dealing with customers. Required Skills & Qualifications: Graduate in Commerce, Business Administration, or a related field. Minimum 1 year of experience in collections, recovery, or accounts receivable. Strong communication and negotiation skills. Proficiency in MS Excel and basic data entry tools. Ability to handle pressure and meet collection targets. Knowledge of collection processes and legal aspects is a plus.

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Collection Executive / Officer