Collection Executive / Officer

📌 Position: Collection Officer / Collections Executive Role Type: Full-time, Permanent Work Mode: 100% field-based, day shift — no remote/hybrid option 🧭 Role Overview A Collection Officer is responsible for managing customer engagements within assigned regions to ensure timely repayment of microfinance loans. ✅ Key Responsibilities Field Collections: Proactively visit customers to follow up on pending or overdue EMI payments. Customer Education: Inform clients about repayment schedules, terms, and consequences of non-payment. Record Keeping: Accurately document collection visits and update payment statuses. Issue Escalation: Coordinate with internal teams to resolve customer disputes or loan-related issues. Field Support: Assist with client surveys, debt recovery tracking, and data management as needed. Target Achievement: Meet daily, weekly, and monthly collection targets. 🎓 Qualifications & Skills Educational: Minimum SSLC (10th pass); preference for graduates (B.Com, BBA). Experience: Freshers or candidates with up to 4 years in collections/field roles. Core Competencies: Effective communication and negotiation skills. Basic understanding of financial principles and debt collection. Strong analytical ability and attention to detail. Comfortable working independently and in teams. Language: Fluency in the local language(s) preferred. 🚗 Logistics & Mobility Must own a two-wheeler and possess a valid driving license. Willingness to travel extensively (up to 100%) within the assigned region. 💰 Compensation & Benefits Base Salary: ₹14,000 – ₹20,000/month Incentives/Commissions: Up to ₹20,000 – ₹25,000+ based on performance Allowances & Insurance: Petrol/fuel allowance Medical and life insurance Provident Fund and ESIC benefits Growth Benefits: Performance-based bonuses Opportunities for internal promotions and skill development 👤 Ideal Candidate Profile Age Range: Commonly 18–30 years for freshers/entry-level Personal Traits: Basic computer literacy Ability to work under pressure and meet targets Self-motivated, with strong interpersonal skills Preference: Comfortable working in rural or semi-urban environments. 📝 How to Apply Documents: Submit your CV along with Aadhaar, PAN, educational certificates, and driving license. [mncjobsindia.com] Regional Contacts Phone: 90631 43917