Collection Executive / Officer

Supro Info Solutions Private Limited

2 - 31 years

3 - 4 Lacs

ongole

Posted:3 days ago| Platform: Apna logo

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Skills Required

portfolio reporting code planning support auditing billing service

Work Mode

On-site

Job Type

Full Time

Job Description

Level: L4  Department: CV DMS  Designation: Officer  Responsible for: Allocation of portfolio to vendor  Location: City  Experience: Minimum 2 years of experience, preferably in Financial Services/Banking/FMCG/NBFC  Preferred Age: Maximum 30 years  Qualification: Any Graduate/ P.G/M.B.A.  Reporting to: Area Manager  Nature of Role: Individual Performer Allocation of portfolio to vendor basis the past performance trend and FOS availability, creating adequate manpower capacity for the portfolio.  Review cases with FOS / TL and work assignment basis the disposition code.  Coordinating with agency resources and doing the call planning for better resolution, ensuring appropriate support to the agency on difficult cases.  Receipt book & Repo kits allocation and auditing periodically  Agency billing closure within 60 days of the work completed month.  Ensuring prior approvals in repo cases & helping the agency manage repo related issues.  Handling collection/repo related customer service issues/escalations.  Coordinating with legal team for initiating legal actions against chronic defaulters & dealing with enforcement agencies in cases filed against BAFL by customers/third parties.  BKT resolution with agency and FOs level need to be

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Collection Executive / Officer