Collection Executive

Job Title: Collection Executive
Location: Ankleshwar, Gujarat
Company: Khushbu Auto Finance Ltd. (KAFL)

Company Overview:
Khushbu Auto Finance Ltd. (KAFL) is a Non-Banking Financial Company (NBFC) specializing in vehicle finance, particularly for three-wheelers. Incorporated in 1994, KAFL is a wholly-owned subsidiary of Atul Auto Ltd., a leading three-wheeler manufacturer. With over 100 branches across 14 states and strong presence in Gujarat and Bihar, KAFL operates as the captive financing arm of Atul Auto Ltd., offering reliable and customer-focused financial services.

Job Description – Collection Executive

Key Responsibilities:

• Execute daily field collections for EMI recovery from customers.
• Visit customer locations to follow up on overdue payments and ensure timely collection.
• Maintain strong customer relations to reduce delinquency and improve recovery efficiency.
• Coordinate with the branch team for NACH, cash, and cheque collections.
• Ensure proper documentation and record-keeping of collection activities.
• Follow escalation protocols in case of non-payment or skip cases.
• Identify high-risk accounts and report to the Collection Team Leader / Branch Manager.
• Handle repossession processes as per company guidelines (if required).
• Maintain collection MIS and share daily reports with the branch.

Key Skills Required:

• Strong communication and persuasion skills.
• Basic understanding of loan/EMI recovery processes.
• Ability to handle field collections independently.
• Customer handling and negotiation skills.
• Basic knowledge of local geography (Ankleshwar region preferred).

Qualifications & Experience:

• Minimum 12th Pass / Graduate preferred.
• 0–3 years of experience in field collections, preferably in NBFC/Banking/Auto Finance.
• Two-wheeler with valid driving license is mandatory.

Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹19,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person