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Capgemini
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Collab Engineer

Collab Engineer

Capgemini

3 - 6 years

4 - 7 Lacs

Gurugram

Posted:2 months ago| Platform:

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Skills Required

networking ip multimedia telephony wireless c++ unified communications android sales technical support java voip linux ip telephony telecom sip protocols telephone operating cisco browsing c receptionist activities front office ccna internet

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role - High-Level Responsibilities Build strong relationships with other Customer Support Engineers, Sales team members, and Engineering team members Provide technical support to partners and/or customers for Cisco small business products, technologies, and/or solutions Effectively troubleshoot customer reported problems both alone and as part of a team, depending on the nature of the incident. . Minimum Qualifications Cisco Certified Networking Professional (CCNP) Certification/CCna Certified - Must have any Proven expertise in supporting Voice/multimedia over IP, cloud based telephony, and protocols like SIP Demonstrated knowledge in at least one of the following areasSwitching, and Wireless Excellent written and verbal communication skills

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Collab Engineer