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5.0 - 10.0 years
20 - 35 Lacs
gurugram
Remote
-Genesys Cloud expert -Architect flow design, SIP/Telephony, API integration, AI & automation -Skills in omnichannel, Terraform & cloud security. -Any genesys certification (MANDATORY) Contact- ashi@yeslandmark.com +91 9120205383 Perks and benefits Joining bonus, insurance , ESOP, Maternity Leaves
Posted 23 hours ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Role Overview: As a Voice / VoIP Engineer in our company, you will play a crucial role in designing, implementing, and troubleshooting VoIP networks. Your expertise in SIP, VoIP protocols, and IP telephony will ensure optimal voice quality and system performance. Key Responsibilities: - Configure and manage IP-PBX, SIP trunking, and VoIP systems - Resolve issues related to ASR, ACD, PDD, CLI, DTMF, codecs, and voice quality - Perform packet trace (PCAP) and CDR analysis for diagnostics - Handle fraud monitoring, SIP Trunk down, and voice escalations - Support US clients and ensure 24/7 availability Qualification Required: - Strong knowledge of TDM, VoIP, SIP, and network security - Hands-on ...
Posted 1 day ago
3.0 - 7.0 years
10 - 15 Lacs
bengaluru, mumbai (all areas)
Work from Office
Minimum of 3+ years of experience in AV Channel Partner sales, preferably in video conferencing, unified communications, or related technology s technologies are a plus. Should have at least 2- 3 years of experience in AV Partner Sales. Required Candidate profile Minimum of 3+ years of experience in AV Channel Partner sales, preferably in video conferencing, unified communications, or related technology s technologies
Posted 3 days ago
0.0 - 1.0 years
1 - 4 Lacs
gurugram
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 days ago
0.0 - 1.0 years
1 - 4 Lacs
bengaluru
Work from Office
Job Description Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focuse...
Posted 3 days ago
3.0 - 8.0 years
1 - 5 Lacs
kolkata
Work from Office
About The Role Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Unified Communication and Collaboration Implementation Good to have skills : NA Minimum 3...
Posted 3 days ago
2.0 - 6.0 years
7 - 12 Lacs
bengaluru
Work from Office
The Strategy & Consulting Global Network SONG Practice | Genesys Join our team of SONG consultants who solve customer facing challenges at clients spanning sales, service, and marketing to accelerate business change. Practice:SONG I Areas of Work:Genesys- Solution Consulting and Pre-Sales | Level:Analyst/ Consultant | Location:Gurgaon, Mumbai, Bangalore, Chennai, Pune, Hyderabad | Years of Exp:2-6 years Explore an Exciting Career at Accenture Are you passionate about scaling businesses using in-depth frameworks and techniques to solve customer facing challenges? Do you want to design, build and implement strategies to enhance business performance? Does working in an inclusive and collaborati...
Posted 3 days ago
1.0 - 5.0 years
2 - 5 Lacs
bengaluru
Work from Office
Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.
Posted 3 days ago
0.0 - 4.0 years
4 - 5 Lacs
noida
Work from Office
Required Educational Qualification: Any Graduate/Post Graduate Desired Experience: 0-3 years Job Objective: The objective of this role is to sell customized services to job seekers and help them expedite their job search. Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve...
Posted 3 days ago
1.0 - 4.0 years
2 - 6 Lacs
ahmedabad
Work from Office
About The Role Project Role : Commercial Operator Project Role Description : Plan and manage commercial deliverables for client accounts and help reduce overall project costs by improving efficiency and standardizing the processes throughout the contract's life. Assist commercial and/or account leadership in executing the commercial vision for the account. Must have skills : SAP FIORI/Gateway architecture Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Commercial Operator, you will plan and manage commercial deliverables for client accounts, focusing on enhancing efficiency and standardizing processes...
Posted 3 days ago
2.0 - 5.0 years
3 - 6 Lacs
noida
Work from Office
About The Role Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Unified Communication and Collaboration Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating wit...
Posted 3 days ago
5.0 - 8.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Multiplatform Front End Development React Good to have skills : NA Educational Qualification : 15 Years fulltime education Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Multiplatform Front End Development ReactGood to Have Skills Job Requirements :Key Responsibilities : Roles and Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible...
Posted 3 days ago
5.0 - 8.0 years
10 - 14 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Multiplatform Front End Development React Good to have skills : NA Educational Qualification : 15 Years fulltime education Project Role :Application Lead Project Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have Skills :Multiplatform Front End Development ReactGood to Have Skills Job Requirements :Key Responsibilities : Roles and Responsibilities Expected to be an SME. Collaborate and manage the team to perform. Responsible...
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
kolkata
Work from Office
1. System Development & Configuration Design, develop, and deploy solutions using Asterisk, FreePBX, Vicidial, GoAutoDial, or similar platforms . Create and maintain dial plan logic, IVR menus, and call routing scripts . Implement and configure SIP trunks, PRI lines, gateways, and SBCs . Develop custom Asterisk AGI/ARI scripts using Python, PHP, or Node.js . Integrate Asterisk with CRM systems, APIs, or databases (MySQL, PostgreSQL). 2. Dialer Management Configure and optimize predictive, progressive, and manual dialers for maximum efficiency. Manage campaign setup, call pacing, and list management for outbound processes. Monitor call success rates, agent utilization, and drop ratios , and t...
Posted 4 days ago
1.0 - 5.0 years
2 - 5 Lacs
bengaluru
Work from Office
Support the customer through an email ticketing system and phone calls in a more professional manner and provide information about products and services as required by the callers. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem and following up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Provide accurate, valid and complete information by using the right methods/tools. Take the extra mile to engage customers. Calling customers and taking feedback from customers about the products and services.
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
As a Messaging Services Specialist Advisor - MS Teams at NTT DATA in Bangalore, Karnataka (IN-KA), India, you will be responsible for managing various technologies including MS Teams, Direct routing, Enterprise vault, Zoom Telephony, and DID services. Your key responsibilities will include: - Strong SME knowledge of MS Teams, Direct routing, Enterprise vault, Zoom Telephony, and DID services management - Configuration and management of Direct Routing in Microsoft Teams - Managing teams, channels, and audio conferencing users in Microsoft Teams - Intermediate knowledge of IP Telephony and Server & Networking principles - Performing maintenance on existing operating systems and implementing se...
Posted 4 days ago
6.0 - 11.0 years
4 - 7 Lacs
hyderabad
Hybrid
Job Details: Skills:Solution Analyst- MLOPS Experience: 6+ Years Location:PAN INDIA Job type: Contract to Hire Work Model: Hybrid Job Description:- Mandatory skill : MLOps with Azure Databricks Devops A person who has exposure to Models/MLOps eco-system having exposure to Model Life Cycle Management, with primary responsibility being ability to engage with stakeholders around requirements elaboration, having them broken into stories for the pods by engaging with architects/leads for designs, participation in UAT and creation of user scenario testings, creation of product documentation describing features, capabilities etc. we basically not looking for a Project Manager who will track things.
Posted 5 days ago
1.0 - 4.0 years
3 - 6 Lacs
patiala
Work from Office
Hotel Surya is looking for Telephone Technician - Engineering to join our dynamic team and embark on a rewarding career journey. Install, maintain, and repair telephone and communication systems including PBX and VOIP networks. Conduct troubleshooting for connectivity issues and ensure optimal system functionality. Coordinate with IT and network teams for seamless integration. Maintain documentation of installations, configurations, and service logs for operational efficiency. Disclaimer : This job description has been sourced from a public domain and may have been modified by Naukri. com to improve clarity for our users. We encourage job seekers to verify all details directly with the emplo...
Posted 6 days ago
1.0 - 4.0 years
3 - 3 Lacs
noida
Work from Office
Job Description: Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls) Reach out to new customers and explain to them the benefits of Naukri FastForward services Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting or exceeding daily and monthly targets with respect to call volume and sales Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers Adhere to quality standards and processes within defined metrics
Posted 6 days ago
6.0 - 11.0 years
9 - 18 Lacs
kolkata, hyderabad, pune
Work from Office
Build a strong Network & referrals to identify opportunities &present AV solutions for Large Enterprise Client Large Enterprise sales, revenue generation &team management Work well under pressure while maintaining attention to detail Regularreporting Required Candidate profile Good organizational skills with an ability to learn things Experience selling solutions &knowledge of the complete sales cycle Ability to understand and apply market intelligence to sales strategy
Posted 1 week ago
5.0 - 10.0 years
4 - 7 Lacs
hyderabad
Work from Office
SAF-T ideal candidate would work hand in hand with SAF-T Tower Lead to engage in Design/Implementation/Delivery and Warranty support. She/he would have excellent working knowledge of SAP (preferably S4), would enjoy reporting, be technically inclined, would be able to understand what can cause SAF-Ts to display wrong information or no information, strong common sense, BI Power BI reporting skills a bonus.
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
bengaluru
Work from Office
About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Adobe Marketo Engage Good to have skills NA Minimum 12 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that enhance operational efficiency, and ensuring that applications are aligned with business objectives. You will also e...
Posted 1 week ago
3.0 - 8.0 years
14 - 19 Lacs
hyderabad
Work from Office
About the Job Were looking for a Senior Real Time Analyst will be responsible for real time management in support of operations monitoring, analyzing, call routing, operational reporting, minimizing impacting issues, communicating, and making changes that positively affect the real-time and command center performance.The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Senior Real Time Analyst, You Will Monitor client enterprise service KPIs (service level) and staff performance across all vendors throughout the day Intraday Management Facilitate daily syncs with clients/vendors to ...
Posted 1 week ago
0.0 years
1 - 4 Lacs
bengaluru
Work from Office
Internship / Co-op Description This exciting internship / co-op is to be part of North Americas Transformation Team to explore tech trends, develop domain expertise, and craft solutions for real-world business challenges. Internship / Co-op Responsibilities Collaborate with global teams and senior leaders on internal initiatives aligned to our strategic partners. Initiatives will offer practical experience and exposure to the Wipro organization. Identify business requirements, translate into an actionable plan, and produce quality work. Participate in key meetings with partner leaders and cross-functional stakeholders. Engage and network with senior leaders who provide focused mentorship and...
Posted 1 week ago
4.0 - 9.0 years
1 - 5 Lacs
chikkaballapura, kothamangalam, bengaluru
Work from Office
Long Description Job Role VOIP/ Telephony Experience 4 to 12 Years Location Pan India Notice Period 0 to 45 Days About The Role Great hands-on experience over SBC integrations, SBC configurations, SIP server integrations, SIP configurations, SBC-SIP-Genesys Integrations SBC- Session Border Controller SIP Session Initiation Protocol. Genesys cloud product, hands on experience. Extensive experience in deploying and managing open-source telephony platforms, including Kamailio for SIP routing, Asterisk for PBX functionalities, and PJSIP for advanced SIP handling. Skilled in integrating these technologies to create scalable, high-performance communication systems tailored to business needs. About...
Posted 1 week ago
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