Cold Calling Specialist

Company Overview

Om Informatics is a rapidly growing technology company based in Mumbai, committed to driving digital transformation for Indian MSMEs. Our flagship product, QuickBiz ERP, is a powerful all-in-one ERP solution tailored for manufacturers, traders, and distributors. We're now expanding our outreach efforts and are looking for a confident and persistent Cold Calling Specialist to help us connect with potential clients across India.

Role Summary

As a Cold Calling Specialist, your primary responsibility will be to initiate the first point of contact with potential leads. You'll focus on outbound calling, qualifying prospects, and securing appointments for our senior sales team.

Key Responsibilities

• Make high volumes of outbound cold calls daily to potential clients (primarily traders, manufacturers, distributors).
• Introduce QuickBiz ERP and generate interest by identifying customer pain points.
• Qualify leads by gathering key information (business size, pain areas, decision-makers, current ERP usage).
• Book appointments for product demos with senior sales executives.
• Maintain detailed records of conversations and outcomes using internal CRM tools.
• Follow up consistently with prospects and nurture leads until handover to sales team.
• Provide regular reports on call volumes, conversions, and feedback from prospects.

Requirements

• 1–2 years of experience in B2B cold calling, tele-sales, or lead generation (ERP/software sales experience is a plus).
• Strong communication skills in English and Hindi (fluency in a regional language like Marathi, Gujarati, or Tamil is a plus).
• Comfortable working with call scripts and adapting pitch based on client response.
• Confident, persuasive, and resilient personality.
• Familiarity with CRM tools like Zoho/HubSpot or Excel-based lead tracking.
• Basic understanding of business software/ERPs preferred.
• Bachelor's degree in any discipline.

Why Join Us?

• Fixed salary between ₹30,000 – ₹50,000/month based on experience.
• Incentives on qualified leads and successful conversions.
• Work with a promising product targeting India’s massive MSME sector.
• Opportunity to grow into an inside sales or business development role.
• Friendly, transparent, and fast-paced startup culture.

Experience Required

• Cold Calling (B2B): 1 year (Required)
• Software/ERP Sales (preferred): 6 months+
• Languages: English, Hindi (regional languages a plus)
• Work Location: Mumbai (on-site)

Job Type: Full-time

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Ability to commute/relocate:

• Mulund West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cold calling: 1 year (Required)
• Lead generation: 1 year (Required)

Work Location: In person