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20.0 years
0 Lacs
indore, madhya pradesh, india
On-site
Your Future, Delivered. Head of HR, India (based in Indore, Madhya Pradesh) With a global team of around 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences. Our Human Resources (HR) team is continuously expanding, and we are seeking a highly experienced leader who manages a comprehensive HR portfolio that spans the entire employee lifecycle, with a specific focus on the entire India region. Join us and be the driving force behind organizational success through innovative HR strategies. #DHL #DHLITServices #GreatPlace #HR #HumanResources #Indore Grow together. In this Head of Human Resources role, you will be developing and executing a robust HR strategy tailored to the Indian market, driving growth initiatives, and ensuring organizational success across the country. You will be also overseeing the implementation of HR policies, processes, and a digital agenda to support the workforce effectively. Using HR analytics, you will guide strategic decisions, improve engagement, and enhance HR service delivery. As a trusted advisor to senior leadership, you will collaborate closely to align HR strategies with business objectives, as well as enhance leadership and workforce capabilities, drive organizational change and transformation, and foster cultural integration and diversity initiatives across India. Heading the HR team, you’ll foster a high-performance culture through effective coaching and development, managing performance systems and overseeing training programs to support career growth. Leading local and global HR projects, you will develop and oversee HR policies and processes, ensuring compliance and alignment with company goals. You’ll contribute to talent management, including leadership development and succession planning, preparing our organization for future demands. Ready to embark on the journey? Here’s what we are looking for: As the Head of Human Resources India, we are seeking a seasoned leader with over 18–20 years of broad HR experience, with at least 5 years in Leadership. A degree holder in MSW, Master, PGDM, or MBA in Human Resources or a related field from a reputable institution is required. Proven people management and strategic HR expertise, ideally within a Global Capability Center (GCC) of a multinational company, with ability to manage diverse and multicultural teams across various locations. Based in Indore , with flexibility to travel extensively. The ideal candidate must possess deep knowledge of HR best practices, employee lifecycle management, Indian labor laws and regulations to ensure compliant HR operations. Expertise in data analytics and the ability to leverage data for HR strategies would be an added advantage. The role requires strong ability to influence senior leaders, negotiate effectively, and work closely with various stakeholders. Given the multinational environment, collaboration with global teams is expected, making proficiency in business English, both spoken and written, highly essential. An array of benefits for you: Hybrid work arrangements to balance in-office collaboration and home flexibility. Our Offices in India: Indore, Hyderabad, Bengaluru, Chennai, Mumbai. Annual Leave: 42 days off apart from Public / National Holidays. Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering preexisting disease. In House training programs: professional and technical training certifications.
Posted 1 day ago
5.0 years
0 Lacs
kochi, kerala, india
On-site
Join us on a journey of endless possibilities At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter. Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best. Learn more at www.stradaglobal.com Role Summary The PM is responsible for timely execution of client deliverables as well as developing solution for complex problem. The PM will serve as the primary escalation point internally and externally. The PM will have project management accountability, lead moderate to complex projects and participate in client sales meet. The PM is also responsible for coaching and mentoring their teams. To support the Payroll Operations Manager in maximizing the effectiveness and efficiency of the teams to provide a first class and quality Payroll service to customers. The incumbent would be part of the Strada team and the primary responsibility will be to ensure all related transactions within the process occur in a timely manner. The incumbent will ensure that the entire team of TL, SME, Trainee Payroll Administrators, and Senior Payroll Administrators are functioning as per their job responsibilities and deliverables. Will enact as a bridge to ensure that all requirements with the end client are fulfilled. Preparing proper actionable, deliverables in case of all processes & resources. Implementation of effective & efficient processes, system & manual to ensure cross functional & cross resources training to make the activity process dependent rather than person dependent Project Planning, Risk Management, Resource management & movement will be key objectives assigned Main Responsibilities Strategic Providing Necessary Technical Leadership At Account level Identifying And Developing BCP And DRPs(Disaster Recovery Plan) Wherever Applicable Coordinating With Quality to Identify And Implement GB Projects If Required Identifying And Developing Appropriate Work-flow Model For Processes Creating Schedules Of Deliveries (In Case Of Projects) Developing A Project Plan (In Case Of Projects) Driving And Implementing Changes - Ensuring Process Improvements (Re-engineering)/ Change Implementation Analyzing & forecasting business trends followed by planning for the same Transitioning - Coordinating And Planning With Transition Department And Providing Support In terms of expertise & resources Co-ordinating with various departments for identifying & implementing various projects Manage all resources to achieve business objectives Client Handling, Support And Communication Defining And Understanding Operations Requirements And Aligning Processes To Fulfil The Same Handling Client Calls Daily / weekly or as needed Interacting With Client through Mails - Reporting/ Issues/ Queries Etc. Collecting data for billing purposes – production man hour etc. Co-coordinating billing activities with finance department Tracking Customer Complaints To Closure Analysis/ Reviews Reviewing And Analyzing Process Metrics For All Processes In The Account Performing Risk Analysis At Proposal Stage And Plan For Mitigation Conducting Inter-Departmental Audits As Required (If certified by Quality) Reports Reviewing, sending and Presenting Senior Management Reports Ensure that the Process Instructions are properly documented & regularly updated Reviewing Process Plans, Daily Dashboards & other documents Resource Management RMG Interface - Work Force Planning, Transfers/ Promotions Signing Off Etc. - Consult With TL Resource Estimation/ Planning On a Regular Basis Developing Retention Strategies HCM Interface -Raising Appropriate Resource Requisitions As and When Required - Consult With TL Succession Planning – Identifying & developing a second line of managers, team leaders Optimizing Shift Utilization, Allocation & Planning Controlling Attrition Identifying And Implementing Talent Engagement Activities Performance Management Setting Goals/ KRAs For The Process and For Resources Conducting Appraisals - Midterm/ Annual Mentoring Conducting One to One Meetings with the Subordinates Training & Development – Interface – Sending training nominations – consult with TL’s Sending R & R nominations to HR – Consult with TL’s Conducting Skip Level Meetings Employee Life Cycle Interviewing/ Selecting Work Force - Operations Interviews Grievance Handling / Leave Sanctioning / Completion of Resignation Formalities Responsible For Termination Of Employment Of Poor/ Defaulting Resources If As Required Production Signing Off On Deliveries (In Case Of Projects) Ensuring Issue Resolution Allocates Optimum Staff resources to complete payroll services to customers Ensures all appropriate quality processes and procedures are adhered to Ensures system effectiveness and product knowledge is in line with current statutory and legislative requirements Identifying And Managing Process Risks Ensuring Continuous improvement Of Process Metrics Through Constant Review, Analysis And Planning Compliance Ensuring Quality Compliance For All Processes Handled - Following Of Quality Processes Thoroughly - Checklists, Standards Etc. Ensuring All Process SLAs Are Met Ensuring ISMS/GDPR Compliance for all processes handled Adhering to company policies, Rules & Regulations Adhering to Work Timings, Leave Schedules Key Experience Graduate / Post Graduate Desirable-Post Graduate/ MBA 5-7 Years Supervisory/Management experience for Payrolls PMP / Diploma in payrolls/ Six Sigma Certification would be an added advantage PC Literacy - Word and Excel (Advanced Level) Good technical knowledge of payroll, and payroll systems or other transactional or analytical operations Create base line documents for referencing for future projects/resources At Strada, Our Values Guide Everything We Do Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right. Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success. Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter. Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada. Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Disclaimer Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
Posted 1 day ago
0 years
0 Lacs
gurugram, haryana, india
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. *Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Responsibilities: ● Design and build apps on the Salesforce platform, using products such as Sales Cloud, Service Cloud, Community Cloud, Marketing Cloud, Einstein Analytics etc. ● Determine business and technical objectives to set appropriate expectations of the Salesforce platform, and define criteria for success ● Work with Pre-Sales and Sales Team to assist in Solution Design at the time license / project discussion ● Facilitate communication between team members to ensure the success of your team ● Foster learning on your team ● Suggest new processes and document re-occurring processes that will help streamline software development. ● Cultivate leadership on your team ● Facilitate collaboration on your team, and among our other technical discipline leads ● Foster adoption and adherence to our Agile software methodology ● Drive to keep projects on track ● Keep senior leaders well informed during the project life cycle ● Participate in interviews. ● Travel as in needed to meet customers in domestic/ international market. Requirement: · Excellent understanding of Software Development Life Cycle (SDLC) including analysis, requirement, design, development, enhancements, testing, deployment and maintenance of enterprise applications. · Should have experience in Sales Cloud, Service Cloud and Community Cloud. · Designed various Web Pages using Aura Component and Lightning Web Components for functional needs within SFDC. · Extensive experience on creating Apex Classes and Apex Triggers . · Extensive experience of integrations · Experience in SFDC Administrative tasks like creating Users, Roles, Profiles, Page Layouts, Email Services, Workflows, Validation rules, Reports, Dashboards. · Experience in Designing of Reports, Dashboards and Analytic Snapshots. · Experience in Data Migration using Import Wizard, Workbench and other integration tools like Apex Data Loader. · Should be able to Judge the feasibility and tradeoff of different technologies and make choices that fit the constraints of the project. · Should be able to develop business requirements, specifications, process flows, application design, application configuration, test processes and release management. · Should be able to lead as well as mentor team · Should have the understanding of CI/CD Process and should have experience of Code Scanning tools. · Knowledge of CPQ, Marketing Cloud , Einstein Analytics, Pardot ,Heroku and Salesforce DX would be preferred. Mandatory Skill Sets- Software Development Life Cycle (SDLC , Sales Cloud, Service Cloud and Community Cloud Preferred Skill Sets- Software Development Life Cycle (SDLC , Sales Cloud, Service Cloud and Community Cloud Years of Experience required- 8 Education Qualifications- Btech / BE Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Salesforce Technical Architecture Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
pune, maharashtra, india
On-site
Description Job Summary: With limited supervision, provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources and systems for end users with opportunities for coaching and developing less experienced IT Support Associates. Must work collaboratively with others. Key Responsibilities Performs IT production support for assigned area(s) according to documented processes. Creates and maintains process documentation and standards. Diagnoses and problem solves issues with IT hardware or software components with limited direction. Requires the ability to install, configure, or disposition IT hardware and/or application issues. Troubleshoots assigned issues per department standards to resolution. Uses Incident Management system to manage reported issues or requests submitted by end users and log any actions or support provided. Has reporting responsibility within the system. Trains less experienced associates on IT support processes and tools. Assists with additional IT responsibilities as assigned. Encourages root cause analysis using the formal problem solving approach for recurring issues. Responsibilities Competencies: Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Balances stakeholders - Anticipating and balancing the needs of multiple stakeholders. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Decision quality - Making good and timely decisions that keep the organization moving forward. Ensures accountability - Holding self and others accountable to meet commitments. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations. Incident Management - Maintains reported issues or requests assigned via the Incident Management system to log actions taken and track trends. Troubleshooting - Diagnoses and resolves the customer-identified issue by utilizing appropriate department standards to satisfy customer expectations. Problem Solving - Solves problems and may mentor others on effective problem solving by using a systematic analysis process by leveraging industry standard methodologies to create problem traceability and protect the customer; determines the assignable cause; implements robust, data-based solutions; identifies the systemic root causes and ensures actions to prevent problem reoccurrence are implemented. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications High school diploma, certificate of completion of secondary education, or equivalent experience (to the extent such experience meets applicable regulations) required. Associate Degree, relevant industry training, certification or equivalent experience preferred. This position may require licensing for compliance with export controls or sanctions regulations. Experience Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience. Qualifications Technical Consultant with experience of 3 to 5 years in Oracle Applications. Technically sound in PL/SQL, Forms, Reports, Workflows, BI publisher reports, MWA, OA framework, Interfaces and integrations is must. Functional knowledge of manufacturing processes is preferred. Must be aware of production support activities. Implementation & upgrades experience is preferred. Job Systems/Information Technology Organization Cummins Inc. Role Category Hybrid Job Type Office ReqID 2414078 Relocation Package Yes
Posted 1 day ago
7.5 years
0 Lacs
pune, maharashtra, india
On-site
Project Role : Scrum Master Project Role Description : Acts as an enabler for the effective functioning of a software development team using Agile methodologies. Coaches and mentors the Scrum Team(s), removing barriers to successful implementation and enabling a continued focus on the task at hand. Facilitates scrum and agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Identifies and reports progress via appropriate metrics. Must have skills : Agile Project Management Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Scrum Master, you will act as an enabler for the effective functioning of a software development team using Agile methodologies. Your typical day will involve coaching and mentoring the Scrum Team, facilitating various Agile ceremonies, and ensuring that the team remains focused on their tasks. You will work closely with team members to identify and remove any barriers that may hinder progress, while also tracking and reporting on the team's performance through appropriate metrics. Your role is crucial in fostering a collaborative environment that promotes continuous improvement and successful project delivery. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate communication between team members and stakeholders to ensure alignment on project goals. - Encourage a culture of continuous improvement by promoting Agile best practices and methodologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in Agile Project Management. - Strong understanding of Scrum principles and practices. - Experience in facilitating Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. - Ability to coach and mentor team members in Agile methodologies. - Familiarity with project management tools and software. Additional Information: - The candidate should have minimum 7.5 years of experience in Agile Project Management. - This position is based in Pune. - A 15 years full time education is required.
Posted 1 day ago
12.0 years
0 Lacs
gurgaon, haryana, india
On-site
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum AI are looking for a Principal of AI/ML Engineering to work in collaboration with our team of talented engineers and scientists in developing cutting-edge AI/ML solutions for various healthcare domains and applications leading our India team. You will be responsible for setting the vision, strategy, and roadmap for our AI/ML initiatives, as well as overseeing the design, development, and deployment of AI/ML models and systems. You will also collaborate with other senior leaders, stakeholders, and customers to ensure alignment and integration of AI/ML capabilities across the organization. Primary Responsibilities Lead a talented and dedicated team of AI/ML scientists and engineers to deliver impactful programs for the Enterprise Develop and deploy innovative AI solutions to various business problems. You will have the opportunity to learn and apply some of the most cutting-edge AI technologies as well as interact with the business stakeholders Research and evaluate new data sources, AI technology trends and methodologies to enhance Organization level data science capabilities and solutions Bring the scientific rigor required to ensure quality and reliability of the AI models and optimize them for performance and robustness Deploy big data pipelines and frameworks for data ingestion, processing and analysis Collaborate with cross-functional teams to identify and prioritize AI and machine learning initiatives Manage the development and deployment of AI and machine learning solutions Stay up-to-date with the latest AI and machine learning technologies and trends Develop and maintain solid relationships with stakeholders, customers, and partners internally and externally Represent Optum AI work and teams across Optum global leadership Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications A master's degree in computer science, engineering, mathematics, statistics, or a related discipline 12+ years of experience in Software Engineering, AI/ML,, Data Science, or Analytics Proven track record of leading and delivering successful AI/ML projects, including experience with large language models (LLMs), diffusion models, or other relevant generative architectures Demonstrated understanding of the latest advancements and research in the field Proven solid programming skills in Python and experience with relevant deep learning frameworks (e.g., TensorFlow, PyTorch). Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP) and MLOps practices Demonstrated ability to lead and motivate a high-performing team of scientists and engineers. Experience with Agile methodologies and project management best practices. Excellent communication, interpersonal, and collaboration skills Demonstrated ability to translate business objectives into technical requirements and define a clear roadmap for Gen AI project development and deployment. Experience with product development lifecycle Demonstrated exceptional analytical and problem-solving skills with a data-driven approach. Ability to identify and mitigate potential risks and challenges Preferred Qualifications PhD in computer science, engineering, mathematics, statistics, or a related discipline Experience in working with cross-functional and distributed teams in a global and diverse environment Experience in mentoring, coaching, and developing AI/ML talent Experience in establishing and enforcing AI/ML best practices, standards, and ethics A proven track record of delivering high-impact AI/ML solutions for real-world problems and use cases Background in Healthcare (AI) A portfolio of AI/ML publications, patents, or awards At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Posted 1 day ago
90.0 years
0 Lacs
pune, maharashtra, india
On-site
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Responsible for managing the operational workflow, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to frontline specialists. Understands contact center metrics and implementation of strategic goals and processes. Customer Service Makes and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy; and follows up to ensure that customer needs have been met Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts or issues Reviews customer satisfaction results; recommends, designs, and implements personal and business unit action plans. Audit calls and provide feedback to the claim handler on the production floor Conduct voice interviews to identify trainable candidates Administration and Operational Management Identifies issues and potential solutions on all aspects of the claims business Gathers, analyzes and evaluates complex and occasionally highly complex claim processes or procedures; obtains facts and explains complex information Assists leadership in developing strategies of operational improvement Assists with establishing unit goals/objectives Participates in the implementation of process improvement, operational performance and effectiveness programs and changes Develops and manages processes to ensure delivery of compassionate service that is fast, fair and easy Ensures adherence to empathetic and responsive customer service in all transactions Training - Develop and Deliver Participates in assessing unit needs for training and development Win input from more experienced Team Leads/FLB, provides coaching/mentoring and feedback and may lead training Knowledge/Skills/Abilities/Experience : Bachelors' degree in related field preferred or equivalent experience Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy Applies advanced knowledge of Subrogation, coverage, negotiation and/or arbitration skills and regulation Applies advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data and advanced knowledge of problem solving and preparation of complex reports for analysis Applies advanced conflict management and problem resolution skills in managing internal and external customer relationships Education 4 year Bachelors Degree (Preferred) Experience 7 or more years of experience (Preferred) Supervisory Responsibilities This job has supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Call Center Management, Coaching, Customer Experience Management, Performance Management (PM), Relationship Building Shift Time Recruiter Info Ms. Vibha Chaturvedi vaaa6@allstate.com About Allstate Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here.
Posted 1 day ago
0 years
0 Lacs
thane, maharashtra, india
On-site
Description Principal Duties/Responsibilities: Process & Stakeholder Management: Deliver/ Manage KPI's and metrics in line with the prescribed targets Prioritize and organize work according to business priorities. Develop an in depth understanding of the technical aspects of the process. Driving process improvements within team for improved efficiency, quality, client experience or better risk controls Periodic review of process risks and ensuring adequate controls are in place. Meeting with stakeholders to discuss process related challenges and opportunities Work with relevant stakeholders for effectively resolving escalations. Leading projects / tasks E2E in coordination with onshore stakeholders Manage/Approve mandatory quality checks for the team. Resource Planning: Forecasting and planning of resource requirements Manage resources efficiently through peaks and troughs in the business cycle. Ensure contingency planning is in place for critical resources People Management / Development: Setting appropriate goals & expectations for the team and conducting regular progress reviews. Work closely with individuals and groom them to their full potential. Assessing and developing competency levels to make sure team members have the expertise needed to add value to the business. Proactive identification of performance issues. Creating action plan and coaching them to improve performance. Conduct 1-1 and team meetings in line with Operational Engagement Framework. Managing attrition and absenteeism in the team. Qualifications Top 5 Competencies Focusing on Clients Working in Teams Driving Excellence Influencing Stakeholders Developing Talent Qualifications: Required Qualifications, Skills, Knowledge, Experience: Any Graduate / Postgraduate Skills: Excellent verbal and written communication skills. Good Interpersonal skills Good Analytical skills Knowledge: Good understanding of Accounting & Insurance Principles preferable
Posted 1 day ago
6.0 years
0 Lacs
mumbai metropolitan region
On-site
Job Title: Manager – Secretarial Function: Legal & Compliance Reports To: Senior General Manager – Secretarial & Compliance Location: HQC About DHL Blue Dart Express India: At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day. We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong. If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong. Position Overview: The Manager – Secretarial is responsible for overseeing corporate secretarial functions, ensuring statutory compliance, and upholding governance standards across the organization. The role involves coordination with regulatory bodies, timely execution of board-related activities, and maintenance of statutory documentation. This position plays a key role in supporting senior leadership in compliance and governance matters. Job Purpose: To ensure effective execution of secretarial duties and compliance with statutory, regulatory, and corporate governance norms. The role supports legal integrity in operations by facilitating board processes, maintaining statutory records, and ensuring timely filings. Key Roles & Responsibilities: Strategic Governance & Board Management Lead the end-to-end coordination of Board and Committee meetings (Audit, NRC, Stakeholder, etc.), ensuring adherence to the Companies Act, SEBI (LODR) Regulations, and internal governance frameworks. Strategically support board and senior management decision-making by preparing accurate, timely agendas, minutes, and regulatory disclosures. Corporate Compliance & Regulatory Strategy Drive proactive compliance with statutory obligations under the Companies Act, SEBI, FEMA, and other applicable corporate laws through structured calendars and audit-ready documentation. Analyse emerging regulatory changes and assess business impact to advise leadership on compliance risks and mitigation strategies. Legal Entity Management & Transparency Ensure robust corporate governance by maintaining accurate statutory registers, shareholding structures, and filings with ROC and stock exchanges. Oversee the integrity and confidentiality of all statutory records, legal documents, and approvals critical to business continuity and stakeholder trust. Stakeholder Engagement & External Relations Liaise with regulators (ROC, SEBI, RBI, MCA, Stock Exchanges) for queries, inspections, or clarifications and ensure timely closure of compliance actions. Represent the company in industry forums or with regulatory consultants to stay ahead of best practices in governance and compliance. Risk Management & ESG Alignment Identify legal and compliance risks across business operations, especially in light of ESG mandates, and partner with internal audit/legal teams to strengthen controls. Align secretarial practices with broader sustainability and ethical governance initiatives, supporting ESG disclosures, ratings, and investor expectations. Cross-Functional Advisory & Process Improvement Serve as a strategic advisor to business functions by interpreting laws and ensuring their application in strategic decisions, M&A activity, or new business models. Continuously review and enhance secretarial processes, leveraging digital tools and compliance analytics to improve efficiency and reduce compliance costs. Capability Building & Team Development Mentor junior team members on regulatory knowledge, stakeholder management, and professional integrity. Promote a compliance-first culture by conducting knowledge sessions across departments on corporate governance norms and legal obligations. Qualifications & Experience: Education: Graduate in Commerce, Business Administration, or Law from a recognized university. Mandatory: Qualified Company Secretary (CS) from the Institute of Company Secretaries of India (ICSI). Preferred: Additional qualifications such as LLB or MBA (Finance/Legal) will be an added advantage. Experience: 6 to 10 years of relevant experience in secretarial and compliance functions, preferably in a listed company or large corporate group. Hands-on experience in managing Board & Committee meetings, handling ROC/SEBI filings, corporate governance matters, and statutory compliance under the Companies Act, 2013. Prior exposure to handling interactions with regulatory bodies such as MCA, SEBI, ROC, and Stock Exchanges. Experience in driving compliance automation tools, managing secretarial audits, and supporting ESG/regulatory disclosures will be a strong plus. Skills & Capabilities: Core Technical Skills: Companies Act, 2013: In-depth understanding and practical application. SEBI Regulations & LODR Compliance: Filing, reporting, and adherence to listing obligations. Secretarial Practices: Conducting Board/Committee/Shareholder meetings, drafting minutes, and maintaining statutory registers. Regulatory Filings: Expertise in MCA, ROC, SEBI, and Stock Exchange filings. Corporate Governance: Knowledge of applicable governance frameworks and implementation. Legal Documentation: Drafting and vetting resolutions, agreements, disclosures, and reports. Compliance Tools & Technology: Familiarity with digital compliance platforms and secretarial automation tools. Audit & Risk Management: Experience supporting secretarial audits and internal controls. Behavioural Competencies: Integrity & Confidentiality: High ethical standards and discretion in handling sensitive information. Attention to Detail: Strong focus on accuracy and compliance documentation. Stakeholder Management: Ability to engage effectively with internal leadership, auditors, legal counsel, and regulatory authorities. Result Orientation: Commitment to timelines and proactive issue resolution. Analytical Thinking: Ability to interpret laws and regulations and provide actionable insights. Communication Skills: Clear, concise verbal and written communication, especially for reporting and governance-related correspondence. Collaboration: Strong team player with the ability to guide juniors and coordinate across departments. Key Performance Indicators: Sr. No. Key Result Areas Key Performance Indicators (KPIs) 1 Ensure Statutory & Regulatory Compliance 100% adherence to Companies Act, SEBI, and other statutory timelines and filings Zero instances of non-compliance or penalties 2 Board and Committee Governance Timely execution of Board, AGM, and Committee meetings as per statutory calendar Accuracy and timeliness of minutes and records 3 Secretarial Documentation & Record-Keeping Maintenance and update of all statutory registers and filings % accuracy in statutory documentation audits 4 ESG Compliance and Reporting Timely submission of BRSR/ESG-related reports Board readiness and disclosures for ESG reporting frameworks (GRI, SEBI, etc.) 5 Corporate Governance Framework Implementation Implementation of updated governance practices in line with best-in-class standards Internal audit feedback rating 6 Risk Mitigation and Legal Coordination % reduction in compliance risk exposure Proactive risk identification in governance and ESG areas 7 Stakeholder Communication and Liaison Timely resolution of investor/stakeholder queries Number of escalations managed or mitigated 8 Team Development and Support (if applicable) % completion of team development plans Regular coaching/support sessions documented 9 Strategic Projects and Legal Innovation Number of strategic initiatives supported (e.g., digitization, ESG integrations) Project delivery within timelines and budget
Posted 1 day ago
0 years
0 Lacs
new delhi, delhi, india
On-site
Location Name: Delhi - Pitampura Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Own it - Ensures teams achieve targets, drives capability building and inculcates a sense of accountability in the team. Duties And Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Develop and manage channel partners effectively Manage productivity by fixing productivity parameters for ASMs/SM’s, monitoring performance against set parameters and weekly review with the ASMs and monthly review with the sales teams. Achieving & exceeding Business goals. Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Identifying the need of sales training, analyzing changing market trends, channel development etc. Also giving feedback & suggestions to the senior management Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Retaining high performers and replace poor performers Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings are done on time and in an effective manner. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Required Qualifications And Experience Relevant sales experience in managing large sales channels in multiple market environments Prior & relevant experience in the Financial Services Industry would be an added advantage. Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. Exceptionally high motivational levels and needs to be a self starter. Working knowledge of computers.
Posted 1 day ago
0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Description An audit assurance job involves reviewing a company's financial systems and processes to ensure accuracy and identify potential risks. Some responsibilities of an audit assurance professional include: Designing and executing audit procedures: Based on the client's business, risks, and internal controls Auditing financial statements, transactions, and internal controls: Using analytical skills to audit a client's financial statements, transactions, and internal controls Creating audit reports: Creating audit reports on the quality of a company's products and services Initiating corrective action: Initiating and monitoring corrective action if there are any quality problems Identifying and documenting risks: Identifying and documenting risks, issues, and conclusions Escalating risks: Escalating risks and issues that are beyond the professional's experience or skill set Keeping senior team members informed: Keeping senior team members informed of significant developments and progress Providing guidance: Providing guidance and coaching to team members Audit assurance professionals can work for a variety of employers, including international corporations, public-sector organizations, and local accounting firms. Requirements Qualified _ Chartered Accountant
Posted 1 day ago
5.0 years
0 Lacs
sriperumbudur, tamil nadu, india
On-site
Company Description Mercure Chennai Sriperumbudur Hotel for travellers looking for local and authentic experiences Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies. Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshvara and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway. Job Description Monitor and analyze monthly operating results against budget Direct and coordinate debt financing and debt service payments with external agencies Prepare annual reports of actual revenues, transfers, and expenses Analyze financial outlooks and prepare financial forecasts Prepare financial analysis for contract negotiations and product investment decisions Ensure compliance with local, state, and federal budgetary reporting requirements Establish and implement short- and long-range departmental goals, objectives, policies and operating procedures Maintain an organizational structure and staffing to effectively accomplish the department’s goals and objectives Serve as primary legislative liaison relative to company financial issues Direct financial audits and provide recommendations for procedural improvements Conduct regular checks on procedures for purchasing, receiving, storing, issuing, food preparing and portioning Team Management Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review and manages performance issues that arise within the management team Constantly monitor team members performance, attitude and degree of professionalism Work with Talent & Culture function to ensure appropriate hiring, training, motivating, coaching, counseling and development of team members according to the changing needs of the business Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication Other Responsibilities Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Qualifications Bachelor’s Degree in Accounting / Finance Additional certificate as a Certified Public Accountant (CPA) will be an advantage Minimum 5 years of experience in a senior finance or accounting position or 2 years of experience in a similar capacity High degree of professionalism with strong understanding of business acumen Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, PowerPoint, and relevant financial and accounting reporting systems
Posted 1 day ago
3.0 years
0 Lacs
noida, uttar pradesh, india
On-site
About Job Position: Data Engineer/Senior Data Engineer/Lead Location: Sector 142, Noida Experience Req.: 3 - 10 years Job Type: Full-time Job Mode: On-site/Hybrid Must Have Qualifications B.Tech / B.E / MCA Must have skills SQL & Python Good to have skills Airflow & Bash About The Role We are seeking a highly skilled and experienced Senior/Lead Data Engineer to join our growing Data Engineering Team. In this critical role, you will design, architect, and develop cutting-edge multi-tenant SaaS data solutions hosted on Azure Cloud. Your work will focus on delivering robust, scalable, and high-performance data pipelines and integrations that support our enterprise provider and payer data ecosystem. This role is ideal for someone with deep experience in ETL/ELT processes, data warehousing principles, and real-time and batch data integrations. As a senior member of the team, you will also be expected to mentor and guide junior engineers, help define best practices, and contribute to the overall data strategy. We are specifically looking for someone with strong hands-on experience in SQL, Python, and ideally Airflow and Bash scripting. Key Responsibilities Architect and implement scalable data integration and data pipeline solutions using Azure cloud services. Design, develop, and maintain ETL/ELT processes, including data extraction, transformation, loading, and quality checks using tools like SQL, Python, and Airflow. Build and automate data workflows and orchestration pipelines; knowledge of Airflow or equivalent tools is a plus. Write and maintain Bash scripts for automating system tasks and managing data jobs. Collaborate with business and technical stakeholders to understand data requirements and translate them into technical solutions. Develop and manage data flows, data mappings, and data quality & validation rules across multiple tenants and systems. Implement best practices for data modeling, metadata management, and data governance. Configure, maintain, and monitor integration jobs to ensure high availability and performance. Lead code reviews, mentor data engineers, and help shape engineering culture and standards. Stay current with emerging technologies and recommend tools or processes to improve the team's effectiveness. Required Qualifications Must have B.Tech / B.E. Minimum 3+ years of experience in data engineering, with a strong focus on Azure-based solutions. Proficiency in SQL and Python for data processing and pipeline development. Experience in developing and orchestrating pipelines using Airflow (preferred) and writing automation scripts using Bash. Proven experience in designing and implementing real-time and batch data integrations. Hands-on experience with Azure Data Factory, Azure Data Lake, Azure Synapse, Databricks, or similar technologies. Strong understanding of data warehousing principles, ETL/ELT methodologies, and data pipeline architecture. Familiarity with data quality, metadata management, and data validation frameworks. Strong problem-solving skills and the ability to communicate complex technical concepts clearly. Preferred Qualifications Experience with multi-tenant SaaS data solutions. Background in healthcare data, especially provider and payer ecosystems. Familiarity with DevOps practices, CI/CD pipelines, and version control systems (e.g., Git). Experience mentoring and coaching other engineers in technical and architectural decision-making.
Posted 1 day ago
56.0 years
0 Lacs
gurugram, haryana, india
Remote
We have an exciting opportunity to join our dynamic and collaborative team in Global Services supporting the Investment Management and Specialised Investment Solutions division of Macquarie Asset Management. As part of the Global Platform Strategy, we will build existing capability in our Gurugram office in investment middle office global function. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? In this role, you will manage corporate actions across all markets and products in the Aladdin system, ensuring accurate research, processing, instruction, and reconciliation. Collaborating with teams such as Front Office, Fund Accounting, and Data and Pricing, you will deliver optimal outcomes for stakeholders. Additionally, you will interpret corporate action event announcements, prepare notifications for Investment Managers and custodians, and oversee entitlement reconciliation and settlement. What You Offer 7+ years of post-qualification experience in a Corporate Actions team within a global custodian or asset management environment Strong product knowledge in equities, futures, FX, fixed income, and OTC, with expertise in corporate action events and a proven track record of delivering high-quality results Advanced communication skills, a collaborative mindset, and the ability to problem-solve complex events with a strong awareness of risk and escalation processes Tertiary qualification in a business discipline preferred, with experience in Aladdin systems highly regarded for settlement processes in Equity and Fixed Income asset classes Familiarity with platforms such as BlackRock Aladdin, CTM-Omgeo/Alert, Markit Wire, DMS Portal, GTSS, Bloomberg, and DTCC Global Trade Repository We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. What We Offer Benefits At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year 26 weeks’ paid maternity leave or 20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers Company-subsidised childcare services 2 days of paid volunteer leave and donation matching Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Macquarie Asset Management Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We’re trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi-asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.
Posted 1 day ago
0 years
0 Lacs
bengaluru, karnataka, india
Remote
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About The Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an IT Help Desk Support technician to support our entire organization and be on-site in our Bangaluru office. You’ll make sure employees have the hardware, access, and support they need. You’ll help ensure Fivetran remains a high-security company by participating in security initiatives, audits, and lifecycle management. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use: Okta, Google Workspace, Slack, Jamf, Apple Business Manager, Microsoft InTune, Jira, Slab. What You’ll Do: Work with the global IT team on initiatives to serve the entire organization. Support employee lifecycle management. Maintain IT hardware inventory and coordinate with vendors. Set up and provide support for Google Meet conferencing systems. Provide Tier 1 & limited Tier 2 support for Apple hardware issues, macOS, G Suite, and Okta. Skills We’re Looking For: You are a people person! You will be working with all of Fivetran employees - they need to feel comfortable reaching out to you with IT-related issues. General knowledge of security best practices. Experience in any of the following platforms: Okta, Jamf, Google Workspace, Microsoft InTune, and/or Okta. Confidence in learning new technologies and platforms quickly. Are organized and self-motivated. Strong written and spoken English skills Perks And Benefits 100% employer-paid medical insurance Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. *May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes. Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here. We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Posted 1 day ago
15.0 years
0 Lacs
navi mumbai, maharashtra, india
On-site
Position: Co-Founder/Investor & Chief Marketing Officer (CMO) Location: Navi-Mumbai Engagement Type: Equity-based (with minor monthly payouts to cover essentials) Experience Required: 8–15 Years Education: MBA from Tier-1 Institution preferred Start Date: Immediate LinkCxO – The Exclusive Platform for Senior Leaders & CxOs What We Do LinkCxO is a premium, AI-powered platform built exclusively for senior and C-suite professionals. We aggregate high-quality business insights , industry-centric content , CxO/Senior level job opportunities , and curated executive events —all in one trusted space. Why LinkCxO? 🌐 30,000+ Verified Senior Members 🧠 AI-Aggregated Industry Insights from thousands of business sources 📅 CxO Centric Industry Events (conferences, webinars, meet-ups) in one place 💼 10,000+ Live CxO/Senior Level Jobs across industries 🤝 A trusted network for collaboration, knowledge-sharing, and growth The Problem CxOs are flooded with scattered content, irrelevant events, and fragmented job listings—not designed for their needs. Our Solution LinkCxO simplifies and personalises the executive journey— one platform, endless executive value . What We’re Looking For We are seeking a Co-Founder & CMO —someone who has "been there, done that" in startups and is now ready to build something impactful from the ground up . You will lead everything marketing—from GTM strategy to branding, positioning, and customer lifecycle management. We're not hiring an employee—we’re looking for a partner to scale this business with us. Key Responsibilities 🚀 Go-To-Market Strategy: Build and execute a clear, scalable GTM roadmap aligned with growth goals 🧠 Branding & Positioning: Define and sharpen the LinkCxO brand across digital and offline channels 🎯 Customer Acquisition: Own the top-of-funnel; drive performance marketing, partnerships, and influencer strategies ❤️ Engagement & Retention: Lead lifecycle marketing, community-building, and CX strategies 🧩 Product-Market Fit: Work closely with the founder & product team to shape offerings that deliver real value 📈 Analytics & Growth: Track KPIs, optimize channels, and double down on what works Who You Are ✅ 8–15 years in Branding, Marketing, Growth or Strategy roles ✅ Prior experience in a startup environment where you drove or led GTM success ✅ Strong grasp of B2B or niche community-based marketing ✅ MBA from a Tier-1 B-school (IIMs, ISB, XLRI, etc.) preferred ✅ You’ve “graduated” from the corporate grind and want to build your own legacy ✅ Willing to invest full-time energy into a co-founder role ✅ Understands and thrives in resource-constrained, high-ownership environments What We Offer 📈 Co-Founder Equity : Equity stake in a high-growth potential startup 💡 Autonomy : You drive your vision—this is your ship to co-steer 🌍 Impact : Help shape the future of executive networking and leadership platforms 🧾 Minor payouts : To cover bills, but this is primarily a sweat+equity role ❤️ A chance to build something meaningful with a passionate team Leadership Team & Advisors 👔 Rajesh Padmanabhan – Chief Mentor Former CHRO at Capgemini, Vedanta, and Welspun. A highly decorated senior executive, board advisor, and transformation leader. UN Award recipient for D&I practices. 💡 Gyanesh Kumar – Founder & CEO 20+ years of global tech and consulting experience. Founder of ExoTalent & LeadersEdge. ISB (PGPMAX) and IIM Ahmedabad alumnus. Former CBO at Shine.com. 🧠 Hema Gupta – Co-founder – CxO Hiring & Engagement 16+ years in executive search and industrial recruitment. Co-led growth at LeadersEdge and ExoTalent. Specialist in automotive and manufacturing sector hiring. ☁ Sunil Bhakuni – Chief Technology Officer (CTO) 23+ years in AI, Data Engineering, and Cloud transformation; ex-Jabong, ex-Freecharge. Expert in building scalable, data-driven platforms and high-performing tech teams. 📊 Sumit Jha – Advisor – Chief Analytics Officer IIT Kharagpur & IIM Shillong. 18+ years in AI/ML across India, the US, and Europe. Expert in high-frequency analytics, chatbots, and enterprise data science systems. 🎯 Amitabh Kumar – Strategic Advisor & Executive Coach 20+ years in executive coaching, multilingual hiring, and startup mentorship. ICF-certified coach with 800+ hours of practice. Featured in NDTV, CNBC Awaaz, TOI. 👥 You – CMO | Marketing Head The strategic Branding & Marketing leader who completes this high-caliber team—Brand positioning, User acquisition, User retention, User Engagement and a long-term founder mindset.
Posted 1 day ago
15.0 years
0 Lacs
india
Remote
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Java Technical Support Lead at BairesDev We are seeking a Java Technical Support Lead to manage our Incident Response Team and oversee all support operations. In this leadership role, you will be responsible for building, coaching, and directing a team of technical support engineers while establishing best practices for incident response and management. You'll develop strategies for handling our event-driven architecture, implement effective incident management workflows, and collaborate with leadership to ensure operational excellence. This position requires strong technical expertise combined with team leadership capabilities to maintain high service reliability. What You'll Do: - Build, lead, and develop a team of technical support engineers to provide coverage from 9 AM to 6 PM CET, including weekends. - Establish and enforce incident response protocols and escalation procedures. - Oversee critical incident management and personally handle high-severity issues when needed. - Define and implement root cause analysis methodologies and follow-up processes. - Lead strategic initiatives to improve system reliability and reduce incident frequency. - Collaborate with development, operations, and product teams to enhance service quality. - Design and optimize support tooling and automation to increase team efficiency. - Report on key metrics and trends to management, providing insights and recommendations. - Cultivate a culture of knowledge sharing and continuous improvement. - Manage on-call schedules and ensure appropriate coverage for all support hours. What we are looking for: - 5+ years of experience in Java development and technical support. - 5+ years of experience as a Support Engineer in on-call teams. - Proven ability to build and lead high-performing technical teams. - Deep understanding of event-driven architecture and distributed systems. - Expertise in incident response frameworks and root cause analysis methodologies. - Strong experience working with RESTful APIs in production environments. - Experience establishing support processes and incident management workflows. - Strong prioritization and decision-making skills, especially during critical incidents. - Excellent communication abilities across technical and non-technical stakeholders. - Advanced level of English. Nice to have: - Experience with GraphQL implementation and support. - Knowledge of WebSocket protocols and real-time applications. - Familiarity with Go programming language. - Understanding of C++ development principles. - Background in SRE (Site Reliability Engineering) practices. - Experience implementing monitoring solutions and observability platforms. How we do make your work (and your life) easier: - 100% remote work (from anywhere). - Excellent compensation in USD or your local currency if preferred - Hardware and software setup for you to work from home. - Flexible hours: create your own schedule. - Paid parental leaves, vacations, and national holidays. - Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent. - Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities. Apply now and become part of a global team where your unique talents can truly thrive!
Posted 1 day ago
5.0 years
0 Lacs
manvi, karnataka, india
Remote
Wernick Hire, the UK's largest and longest standing National provider of permanent and temporary modular buildings and site accommodation, is looking for a talented individual to join their team. Established since 1934, The Wernick Group continue to be a family run and owned company who have more than doubled their profits in the last 5 years. We believe that our success has been driven by the quality and dedication of our workforce. Our business is full of people with enthusiasm and vision coupled with friendliness and a real can-do spirit. Are you passionate about unlocking people’s potential and driving a culture of growth? We’re looking for an experienced Learning & Development Manager to take the lead in shaping and delivering impactful training and development across our business. As the Learning and Development Manager, you will be responsible for designing, implementing, and overseeing learning initiatives aimed at enhancing the skills, knowledge, and capabilities of our employees. You will play a pivotal role working with the relevant departments in creating a culture of continuous learning and growth ensuring we continue to deliver and excel in our “Worldclass Customer Service Excellence” This role can be based at any of the Wernick locations, but a central location would be preferred. Regular travel will be required. Apply now Important Information Location: Wernick Hire - Nationwide , England Date Posted: 20th August 2025 Closing Date: 21st September 2025 Industry: land / Property and Construction Job Type: Full time Salary: Based on Experience About The Role Key Responsibilities: Manage the Learning & Development Facilitators Review existing onboarding & induction process for hire desk employees and identify any areas for improvement working with relevant individuals Identify where skills gaps exist throughout the hire desks, design & implement a learning, training & development project plan for all new & existing hire desk employees Gain basic understanding of our MCS Rental Management System - MCS CRM & RM to identify suitable methods of training such as video creation, workshops and user guides for the hire desk Identify & source the tools & create the material to deliver training to all hire desk employees Manage, monitor & coach the first year of training & development for all hire desk employees Maintain personnel records of all training & development delivered to hire desk employees On-going delivery of resources and tools for continuous development of hire desk employees Source, implement & manage a suitable LMS (Learning Management System) with our HR department Foster a culture of learning & development throughout the organisation Work with the business to support all employees training and development needs Identify different & blended learning styles such as e-learning, in-person workshops, virtual sessions, coaching & beyond. What We Are Looking For Strong communication and leadership skills to inspire and support employees at all levels. A creative approach to learning, with the ability to use and implement a variety of methods to engage different learning styles. Experience in LMS systems is desirable. Experience of a multi site operation would be preferential. What You Will Get In Return Competitive salary and bonus scheme Company car and fuel cards Generous holiday allowance (rising with service) Option to buy extra holidays Option to sell or carry over up to 5 days holiday Christmas Shutdown Early finish Friday Cycle to work scheme Group pension Annual Salary review – takes place each January Life Assurance 2 x annual salary Personal Accident Insurance Free onsite parking Employee assistance programme Training and progression opportunities Family run and well established, secure company (trading over 80 years) Open door policy Employee Referral scheme Benefits scheme (discounted retailers scheme) Corporate Eyecare Scheme through Specsavers Message the MD/CEO/Staff Satisfaction Survey We are an equal opportunities employer and welcome applications from all sections of the community. We thank you in advance for your interest in this role and our company. Important Notice To Recruitment Agencies Any unsolicited CV’s will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you. The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK. What you will need Required criteria Full driving licence IT Literate Knowledge of implementing & delivering training materials, both remotely and in person Strong communication and facilitation skills. Analytical skills to measure training effectiveness. Project management abilities to handle multiple initiatives. Desired criteria Experience of a multi-site operation in a similar role. Experience of LMS systems. Apply now
Posted 1 day ago
1.0 - 3.0 years
0 Lacs
gurugram, haryana, india
On-site
Designation - Associate - Counselling Required work experience - 1-3 years in study abroad industry Job Type- Full-time/Permanent/6-days working Location- Sector 50,Gurgaon Skills-Excellent communication skills and multitasking. About your new company!! Collegedunia is an education portal, matching students with the best colleges in India abroad. We help in college research, exam prep tips, application process & also provide insights on-campus life. Launched in 2014, we are the highest ranked portal by Similar Web in education. We have also been awarded as - Best Educational Portal- by IAMAI in 2017, and listed by TechinAsia as Top 100 Startups in Asia. Collegedunia is fuelled by the energy of over a 1000 individuals having an average around 25 years. The talent pool comprises data analysts, engineers, designers, writers, managers, marketers, which is increasing at 10% every month. About the role- Counselling and coaching students in there entire study abroad journey, from profile evaluation to the student's destination. • Liaising with different stakeholders within the company like application, visa teams, etc. • Working on internal CRM tools, consultant portals, and Google Sheets for a smooth process. Resolving issues related to university finalizing, filing applications, etc. for the students and other team members. Achieving and maintaining the student's sales target Any other task assigned by the Manager. Qualifications 1-3years of experience in study abroad process. • Excellent communication. • Good presentation skills. Graduate in any discipline. • Enthusiastic and result oriented. Strong multitasking and time management skills
Posted 1 day ago
5.0 years
0 Lacs
delhi, india
On-site
Company Overview: NetCom Learning is a premier provider of IT and business skills training, serving individuals and organizations worldwide. We offer a comprehensive range of training solutions tailored to meet the evolving needs of professionals and businesses in today's rapidly changing technology landscape. About the role : We are seeking a dynamic and experienced Sales Manager with a strong background in both sales and operations management. The ideal candidate will have a proven track record of sales success, team building, process management and people management. The role requires a hands-on approach to closing deals and actively managing the sales team to drive business growth. Key Responsibilities: Sales Strategy & Execution Leverage extensive sales experience to guide and mentor the sales team. Promoted from a sales position to Sales Manager, showcasing a deep understanding of sales strategies and customer relationship management. Set and monitor sales targets, ensuring the team meets and exceeds these goals. Actively participate in high-stakes sales deals, from initial customer contact to closing, ensuring alignment with customer needs and organizational goals. Successfully built and led a team of high-performing sales representatives. Actively engage in the sales process by working on deals, negotiating with customers, and closing sales to meet and exceed targets. Owning a minimum of $ 5m annual sales quota for the team. Process Management: Design, implement, and refine sales processes to enhance efficiency, effectiveness, and scalability. Leverage CRM and other sales tools to streamline operations, track performance, and generate actionable insights. Monitor sales trends, pipeline health, and forecast accuracy to drive strategic decisions. Ensure adherence to defined sales processes which may include mapping client expectations, documentation, handovers to the Operations team and client servicing team etc. Collaborate with sales leadership to develop accurate sales forecasts and targets. Facilitate communication and coordination between sales and other departments to enhance customer experience and operational efficiency. Team Leadership & Development: Lead by example, providing strong leadership and direction to the sales team. Foster a positive and motivating work environment. Conduct regular performance reviews, set development goals, and implement personalized coaching plans to enhance team capabilities. Qualifications: Bachelor's degree in business, Marketing, or a related field; MBA is a plus. Minimum of 5 years of sales experience with at least 2 years in a sales management role. Strong understanding of sales and operations processes. Excellent communication, negotiation, and interpersonal skills. Proven ability to lead and inspire a sales team. Results-driven with a strategic mindset. Why Join Us: Opportunity to work with a high-performing team in a dynamic and growing company. Attractive compensation package with performance-based incentives. A collaborative and innovative work environment that encourages professional growth. Job Id: S9tEOakrvi8pNRb0FfbbH6n5v993gtJFt5dk+fTNK+fFFaaCTxZH27EHfVyu82ozJLIiKdCtpEAZoe3hoLQuALqwdl5uyTORhG59pxZfJ4r+T3mj0lYBnPHJwZl09mwZyd3pKqhbIcObEhXRTVrxCQ==
Posted 1 day ago
4.0 years
0 Lacs
pune, maharashtra, india
On-site
About TripleLift We're TripleLift, an advertising platform on a mission to elevate digital advertising through beautiful creative, quality publishers, actionable data and smart targeting. Through over 1 trillion monthly ad transactions, we help publishers and platforms monetize their businesses. Our technology is where the world's leading brands find audiences across online video, connected television, display and native ads. Brand and enterprise customers choose us because of our innovative solutions, premium formats, and supportive experts dedicated to maximizing their performance. As part of the Vista Equity Partners portfolio, we are NMSDC certified, qualify for diverse spending goals and are committed to economic inclusion. Find out how TripleLift raises up the programmatic ecosystem at triplelift.com. As a Senior Campaign Manager, you will be responsible for managing and growing TripleLift’s most strategic accounts. You will support company initiatives and work across key channels, like CTV and retail media, and unblock revenue through internal and external troubleshooting. You will work closely with internal stakeholders, including Partner Management, Engineering, Product, and Project Management to improve synergy between Campaign Management. You will also develop relationships with external stakeholders to keep Triplelift ahead of the industry and increase client happiness. Lastly, the ideal candidate will instill operational rigor and discipline across the team to ensure standardization and harmonization of workflow and processes. Responsibilities Work with Partner Management on key accounts. These include but are not limited to providing expert knowledge on advanced troubleshooting, macro-level strategy, ensuring flawless execution, creating custom playbooks or processes, and proactive recommendations (such as bid guidance). Be an expert troubleshooter. Understand our systems and know what unusual behavior looks like on a macro level. They should proactively monitor our exchange and account health to flag system irregularities that unblock revenue or identify system wide issues. Combine data analysis and client feedback to create optimization strategies and provide actionable and valuable insights for their PMs/clients. Showcase strong attention to detail and demonstrate ability in creating and rolling out org-wide best practices and processes. Work with product and other teams to help define features and drive enhancements. Expert on all TripleLift capabilities (such as CTV, retail media, TripleLift Audiences) and tech stack; Strong understanding of our industry, landscape, partnerships, and competitors. Act as a mentor and guide for junior campaign managers, providing regular coaching on strategy, execution, and overall campaign management best practices. Attend client calls or office hours in a consultative manner. Develop and deliver presentations internally to stakeholders and externally to clients. Qualifications 4+ years of hands-on experience in digital ad operations, campaign management, or media buying, preferably within an adtech company or programmatic agency. Strong experience in CTV end-to-end activation, troubleshooting, and best practices around forecasting, pricing and setup. Able to implement and follow AI best practices, including effective prompt engineering, security, and integrating AI into workflows. Expert-level, hands-on experience managing campaigns in one or more major DSPs such as The Trade Desk, DV360, and/or Amazon DSP. Excellent client-facing communication and presentation skills. Must be confident in ability to articulate troubleshooting assistance, campaign strategy and performance to mid-to-senior level contacts at major agencies and brands. Strong understanding of OpenRTB protocols. Must be able to analyze and troubleshoot bid requests and responses to resolve delivery and performance issues. Experience with reporting tools such as Looker, Omni, or other BI platforms. Able to build advanced dashboards, alerts, and dig deep into data for advanced insights or trends. Ability to work collaboratively and effectively with cross-functional teams, such as sales, product and engineering, to ensure client success, provide product feedback or identify and resolve technical issues. Life at TripleLift At TripleLift, we’re a team of great people who like who they work with and want to make everyone around them better. This means being positive, collaborative, and compassionate. We hustle harder than the competition and are continuously innovating. Learn more about TripleLift and our culture by visiting our LinkedIn Life page. Establishing People, Culture and Community Initiatives At TripleLift, we are committed to building a culture where people feel connected, supported, and empowered to do their best work. We invest in our people and foster a workplace that encourages curiosity, celebrates shared values, and promotes meaningful connections across teams and communities. We want to ensure the best talent of every background, viewpoint, and experience has an opportunity to be hired, belong, and develop at TripleLift. Through our People, Culture, and Community initiatives, we aim to create an environment where everyone can thrive and feel a true sense of belonging. Privacy Policy Please see our Privacy Policies on our TripleLift and 1plusX websites. TripleLift does not accept unsolicited resumes from any type of recruitment search firm. Any resume submitted in the absence of a signed agreement will become the property of TripleLift and no fee shall be due.
Posted 1 day ago
5.0 years
0 Lacs
pune, maharashtra, india
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The GTM DCX team is dedicated to empowering Workday customers through innovative self-service solutions. We build and manage cloud-scale services that provide a seamless, single point of entry to critical Workday Customer Ancillary properties. Our work significantly enhances customer autonomy and reduces reliance on traditional support channels. Beyond our customer-facing platforms, we also play a key role in administering essential services like AEMACS, Cloudflare and managing our robust AWS Cloud Infrastructure About The Role We're seeking driven problem solvers who thrive in a fast-paced environment, delivering customer value quickly and making an impact, to join our growing team in Pune, India. Ideal candidates will be exceptionally strong individual contributors, self-starters who tackle complex problems, create innovative solutions, and mentor others. You'll collaborate with Engineering and Product Managers, UX, design, and research to solve real user challenges. Responsibilities: Full Stack Development: Architect, develop, and maintain robust web applications, building scalable backend microservices with Spring Boot and crafting dynamic, responsive user interfaces with React.js. Code Quality & Testing: Write high-quality, efficient, and fault-tolerant code, also implementing comprehensive automated unit tests to ensure reliability. CI/CD & Deployment: Actively contribute to and optimize our CI/CD pipelines (e.g., Opsera, Jenkins, Gradle) to enable rapid, reliable, and continuous delivery. Technical Leadership & NFRs: Design and lead the implementation of meaningful features with a strong focus on non-functional requirements (scalability, performance, security, monitoring, etc.). Mentorship & Influence: Mentor other engineers, foster technical excellence, and provide significant technical influence within the team by leading discussions. Innovation & Autonomy: Proactively suggest enhancements for product and pipelines, operating as a self-starter to manage projects, meet deadlines, and thrive in a fast-paced environment. Cloud Familiarity (Good to Have): Knowledge of cloud platforms (e.g., AWS, Azure, GCP) and experience with services like Cloudflare. About You Basic Qualifications 5+ years of Object-Oriented Design and Programming experience building enterprise-level systems with a focus on performance, scalability and security as part of a multi-functional team. 2+ years experience in front-end development; creating RESTful Web applications, developed within the React ecosystem. Expertise in designing, developing, and deploying microservices using Java and Spring Boot. Experienced in supporting services in PROD environments. Experienced in build technologies such as Docker, Kubernetes, Gradle and Jenkins. Experienced in deployments technologies. (Terraform, yaml are preferred) Proficient in producing high quality technical documentation. Demonstrable track record in technical leadership - people, product & process. Bachelor’s Degree or higher, Computer Science/Engineering or equivalent Preferred Qualifications Experience developing distributed and concurrent systems; secure, fault tolerant, highly available, recoverable, consistent, scalable, and predictable and the tradeoffs therein Strong focus on performance, scalability, and security of services. Experienced in collaborating with diverse teams in a fast-paced, Scrum-based environment. Proven troubleshooting and triaging skills to resolve escalated production and customer issues. Skilled in turning ambiguous problems into clear solutions. Able to balance priorities and communicate cross-functionally. Strong written and verbal communication with technical and non-technical audiences. Familiarity with multiple programming languages and paradigms is a plus. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! ,
Posted 1 day ago
2.0 - 5.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Process begins by focusing on reducing loss exposure by reviewing events that are determined to be risky to the Bank or our customers. Fraud analyst perform reviews of events that are alerted into queues based on rules created by our Strategies partners. Process ends when the event is either confirmed valid or confirmed fraud and remediation steps are completed, including when applicable beginning the claims process. Process also classifies losses incurred to the bank through overdrawn account and check fraud claims between policy & performance. Job Description* Team Leader/Assistant Manager would be responsible to lead a minimum HC of 15-20 FTEs with the focus to generate operational efficiency and achieve business goals along with employee development and growth. This role requires to collaborate horizontally and vertically to support strategic decision of the business. Responsibilities* Team Leader/Assistant Manager– Supervisor. Managing head count of 20 FTEs associates, whose Key responsibility resolves around meeting critical deadlines as per Compliance criteria Adherence to the SLA’s – productivity, turn-around-time, and accuracy Provide appropriate coaching and feedback to help the associate come up the learning curve Outlier management Engage in improving processes through reengineering, system checks, process automation Periodical sample quality check of associates processing work Interact with client on transactional issues Review daily key operational variables Develop back up and contingency plan Act as a change agent and provide implementation assistance as and when the need arises Provide subject matter expertise on processes Update Manager on process performance and critical people issues Identify potential people issues amongst the team & resolve the same on a proactive basis Provide process problem resolution assistance to teams via one on one’s and coaching sessions Assess performance of Team Members and conduct performance appraisals Provide coaching and feedback to team members Hold regular team meetings with Team Members to ensure that there is constant flow of information and knowledge dissemination –query logs, issue resolution Assist new hires such that they are productive on the floor in the shortest possible time frame Assess training needs, provide training opportunities and train new hires and existing staff Cross train Team Members Appropriately use Rewards & Recognition to energize to motivate Team Members Handle all logistics related issues: roster management Leave planning, Managing Compensatory Offs, Unscheduled Leave Initiating Disciplinary procedure in conjunction with HR and Reporting manager Requirements* Education* Graduate if any stream Experience Range* 2-5 Years in people management Foundational skills* Team Handling experience Strong SME knowledge of Card Operations and Applicable US Laws, Rules & Regulations Excellent and Effective Communication Skills : both verbal & written MS Office ( Excel, PowerPoint and Word) Knowledge of Claim lifecycle Work Timings* Should be flexible in working multiple functions and shift timings 21:30 hrs- 06:30 hrs and 3:30 hrs – 12:30 hrs Job Location* Chennai
Posted 1 day ago
5.0 years
0 Lacs
kolkata, west bengal, india
On-site
Job Overview Apply knowledge and expertise including complex decision making activities to review, assess and process Safety data and information across service lines. Recognized as specialist in one or more areas. Provide oversight on small to medium service operational projects and act as mentor to junior members of staff. Essential Functions Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements. To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming Adverse Events(AE)/endpoint information determining initial/update status of incoming events database entry coding AE and Products, writing narratives, Literature related activities, Quality review, assisting with reconciliation, case closure related activities, coordinating translations, as per internal/ project timelines. Creating, maintaining and tracking cases as applicable to the project plan. Perform activities related to adjudication as applicable Assess Safety data for reportability to relevant authorities, track reportable cases and report to regulatory authorities, ethics committees, institutional review boards, investigators, oversight groups per legislation, within timelines and in a format compatible to meet requirement as per project. Liaise with relevant stakeholders to facilitate expedited reporting. Liaise with manager for regulatory tracking requirements and electronic reporting. Contribute knowledge and expertise to or lead assigned deliverables in the field of Safety Publishing, Risk Management, Safety Surveillance and Medical Information or other service lines as appropriate. Ensure to meet quality, productivity and delivery standards per project requirements. Ensure compliance to all project related processes and activities. Build a positive, collaborative team environment with Safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations Manager as a backup when needed. Provide and impart technical and process information to Safety Management and members of operational team on project specific issues. Provide oversight role and have a good understanding of operational team on status, metrics, productivity and initiatives. Maintain a thorough understanding of project protocol, therapeutic indication, budget and scope of work (SOW) for assigned projects set up and maintain project files, standard templates, electronic forms, databases and workflow as per project requirement. Establish and maintain effective team and project service operations communications i.e. provide regular feedback to operations team manager and other relevant stakeholders on project metrics, out of scope work challenges/issues and successes effective feedback on project performance to junior members of team. Read and acknowledge all necessary IQVIA standard operating procedures (SOPs) and customer SOPs as required. Ensure all required training is executed in a timely fashion and documented. Work towards ensuring completeness of individual training plan and maintain up to date training transcripts. Participate or Lead trainings across Safety process service offerings participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies. To demonstrate problem solving capabilities. Liaise with different functional team members, e.g. project management, clinical, data management health care professionals e.g. investigators, medical monitors, site coordinators and designees to address project related issues. Attend project team meetings and provide regular feedback/ inputs to Operations team manager on operational project metrics, out of scope work challenges/issues and successes. To liaise with client in relation to details on day to day activities as needed. Contribute to achievement of departmental goals Perform other duties as assigned 100% compliance towards all people practices and processes In addition to the above mentioned responsibilities, depending on the project requirement, the team member may perform medical review of non-serious adverse events (AEs) and non-serious adverse drug reactions (ADRs) which includes reviewal of AE coding, past medical history, concomitant medications, expectedness/ listedness, causality assessment and other medical information and ensure completeness and accuracy of data according to applicable regulations and guidelines, SOPs, project-specific guidelines, and medical evaluation guidelines and communicate with the team leads for any correction required in the case and maintain appropriate documentation for all communications. Qualifications Bachelor's Degree Scientific or healthcare discipline or allied life sciences Req Bachelor's degree in life sciences or related field and up to 5 years of relevant experience, inclusive of up to 3 years of Pharmacovigilance experience. Req or equivalent combination of education, training and experience. Pref Excellent knowledge of medical terminology. Intermediate In depth knowledge and understanding of applicable Safety Database and any other internal/Client applications. Advanced In depth knowledge and understanding of applicable global, regional, local clinical research regulatory requirements. Advanced Excellent organizational skills, time management skills, attention to detail and accuracy. Advanced maintain high quality standards. Advanced Excellent working knowledge of Microsoft Office and web-based applications. Intermediate To demonstrate effective project management and leadership skills. Intermediate Effective mentoring and coaching skills. Advanced Excellent verbal/written communication skills. Advanced Self-motivated, flexible, receptive to changing process demands. Advanced willingness and aptitude to learn new skills across Safety service lines. Advanced Proven ability to work independently and autonomously with policies and practices. Advanced Proven ability to multi-task, meet strict deadlines, manage competing priorities. Advanced Ability to identify, prioritize tasks and delegate to team members. Advanced Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients. Advanced Ability to work as a Team Player, contribute and work towards achieving Team goals. Advanced Demonstrate Sound judgment and decision making skills. Advanced Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage teams’ priorities. Intermediate Ensure quality of deliverables according to the agreed terms. Advanced Demonstration of IQVIA core values while doing daily tasks. Advanced Skill to plan work load based on available capacity and ability to change prioritization based on workload fluctuations. Intermediate Skill to negotiate and work on finding a central ground that is satisfactory to all concerned stake holders. Intermediate Support audit preparedness Advanced Extensive use of telephone and face-to-face communication requiring accurate perception of speech. Intermediate Regular sitting for extended periods of time. Intermediate May require occasional travel. Intermediate Flexibility to operate in shifts. Advanced IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
Posted 1 day ago
2.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Position Overview Job title: Bond Analytics Analyst Corporate title: AVP Location: Bangalore, India Role Description Overview: Business Division Deutsche Banks’ Corporate Bank (CB) a market leader in cash management, trade finance & lending, securities services and Trust & Agency Services. Focusing on the treasurers and finance departments of corporate and commercial clients and financial institutions across the globe, our universal expertise and global network allows us to offer truly integrated and effective solutions. Overview: Business: Trust and Agency Service (TAS): With offices in New York, California, London, Frankfurt, Milan, Lisbon, Dublin, Hong Kong, Singapore and Tokyo, the Trust and Agency Services team at Deutsche Bank has long been recognized as a leader in the provision of administrative and fiduciary services to the global debt and equities markets. It supports structures from the simplest to the most complex, covering Asset Backed Securities, CLOs and Managed accounts, Corporate Debt, Escrows, Project Finance, Loan Agency, and Depositary Receipts. Overview: Team: TAS Analytics group within Corporate Trust business of Deutsche Bank is supporting the Structured Finance products like ABS/MBS/CDOs and other Debt products like Syndicated Loan transactions where DB acts as Trustee and/or Agent. As Trustee and/or Agent, DB is responsible for performing various calculations including but not limited to Bond Payments and Tax Calculations for new and existing bond issuances. Group has exposure to Corporate Trust’s business in understanding the Structured Finance and other Debt products and its Analytics requirements along with supporting the CSG activities. The successful candidate will be required to cover European working hours supporting the EMEA/Americas business. Corporate title will depend on the relative experience of candidate. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Read and interpret governing legal and issuer documents namely Prospectuses/Offering Circulars, Bond Indentures and Pooling and Servicing Agreements, Hedging Agreements, etc. Process and review Bond Payments for MBS, ABS, CDO and similar kinds of structured product deals in an In-House platform (iMAKE) based on the Offering Circulars/Indenture/Pooling & Servicing Agreement and using the best practices followed in the Group. Offer the highest level of customer service by understanding overall deal structure and bond payments to provide internal and external clients with explanations to support cash flow model output. Establish the guidelines for receipt and appropriate format of underlying asset-level collateral that supports bond payments, as well as research and resolve any data accuracy issues. Involvement in ad hoc/special projects which support process improvement and the implementation of technology initiatives. Understand and analyze issues and offer practical solutions. Working independently with a minimal degree of supervision is required to exercise independent judgment. Your Skills And Experience Bachelor of Science/Engineering or qualified CA/CFA with a high GPA and a minimum of 2 years of professional experience. Previous experience in developing cash flow models, and exposure to securities industry. Must have proven skills in MS Excel and/or MS Access with good scripting skills in VBA. Experience in using SQL Demonstrated ability to handle multiple and often competing projects under tight deadlines and pressure. Must project a Customer/Client service focus. Responsible for supporting efforts to mitigate and control operational risk. Must be organized, focused, and possess strong communication and analytical skills. Demonstrated ability to work and think independently, while supporting team goals/objectives. How We’ll Support You Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 1 day ago
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