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15.0 years
0 Lacs
Bhopal, Madhya Pradesh, India
On-site
About Udhyam: Udhyam Learning Foundation (Udhyam) is on a mission towards Making Bharat Entrepreneurial. We believe that entrepreneurship is a powerful way to channelize an individual’s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world. Our programs: Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted :24,00,000 learners across 12 Indian states. Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled up to a 27% income uplift for 5000+ entrepreneurs.The goal for Udhyam is to build a thriving and supportive ecosystem, where every individual feels empowered to define their own path Udhyam Vyapaar is working with Nano Entrepreneurs in the rural segment, mainly women and helping them with their businesses. Once the nature of the business is understood, various templatised solutions in terms of Sourcing, Market Linkage, Innovative practices and Business centric training are conducted with the ultimate goal of income increase and entrepreneurial mindset creation so that the business becomes sustainable in the long run. Typical engagements vary from 3 to 6 months per Vyapaari. Currently this program is running across multiple villages in a few districts in MP and MH. Role Overview We are looking for an outcome oriented and empathetic Leader to lead our Rural Entrepreneurship Solutions team working across various rural entrepreneurship projects in Madhya Pradesh and Maharashtra. You will play a pivotal role in supporting on-ground teams with solutions, ensuring smooth operations, accurate data management, and building strong relationships with stakeholders and funders. Key Responsibilities Team Management & Support Build, Lead and mentor a team working across different rural locations in MP and MH Help unblock day-to-day operational challenges and guide problem-solving for rural entrepreneur needs Support team in solutioning through regular check-ins, coaching, and contextual understanding Business Solutioning Mentoring and Business Solutioning for rural entrepreneurs - focussed towards income upliftment - Understand context, challenges of rural entrepreneurs, unlock challenges and aid business growth - Identify skill gaps and facilitate training, workshops and mentoring - Develop sustainable business solutions and models based on local context and reality - Facilitate connections for sourcing and selling with market, aggregators, online platforms etc. Stakeholder & Funder Engagement Build and manage strong, trust-based relationships with funders and key ecosystem players Represent the team’s work in review meetings and funder check-ins Share progress updates, insights, and reports in alignment with funder expectations Project Operations & Oversight Be on the field for about 50% of the time. Oversee execution of multiple concurrent projects on the ground Ensure timely delivery of project outcomes with a focus on quality and impact Collaborate with internal teams (Solutioning, Impact, Admin/Finance) to enable smooth field operations What We’re Looking For Over 15 years work experience, with at least 10 years leading operations, or rural development, people management - preferably in the development/social sector Past entrepreneurship experience will be highly preferred. Strong interpersonal and stakeholder management skills Empathy and ability to work with field teams and rural communities Problem-solving and execution mindset Proficiency in Hindi (spoken and written); knowledge of Marathi is a plus Willingness to travel frequently to rural locations in MP and Maharashtra Why Join Us? At Udhyam, we offer a purpose-driven culture that values empathy, experimentation, and autonomy. You’ll be a part of a passionate team working on innovative solutions to real-world problems, with the opportunity to create a deep impact on rural livelihoods. Work location: MP: Indore, Ujjain, Bhopal; or Maharashtra: Dhule, Nashik Show more Show less
Posted 1 day ago
5.0 - 7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Role: Sales and Operations Manager (B2G) Location: Vikhroli, Mumbai Company: Fire Safety Overview: We are seeking a Sales & Operations Manager (B2G). The role entails overseeing and optimizing the sales process for a business-to-government (B2G) sales team, focusing on streamlining operations, analyzing data to identify opportunities, managing customer relationships with government entities, and ensuring efficient sales execution to achieve revenue targets within the government market. Key Responsibilities Sales Strategy Development: Designing and implementing B2G sales strategies aligned with company goals, including identifying target government agencies, understanding procurement processes, and developing customized proposals. Relationship Management: Building and maintaining strong relationships with key government decision-makers, procurement officers, and stakeholders to foster long-term partnerships. Lead Generation and Qualification: Identifying potential government leads, qualifying opportunities based on needs and budget, and managing the sales pipeline within the B2G market. Proposal Development: Leading the creation of comprehensive proposals tailored to government RFPs (Requests for Proposals), ensuring compliance with government regulations and highlighting the value proposition. Sales Operations Management: Monitoring and analyzing sales data to identify trends, areas for improvement, and performance metrics. Implementing and managing CRM systems to track sales activities, customer interactions, and opportunities within the B2G segment. Streamlining sales processes, including lead qualification, proposal submission, and contract negotiation. Team Leadership: Coaching and mentoring B2G sales team members on government sales techniques, compliance requirements, and best practices. Setting performance goals, monitoring progress, and providing feedback to sales representatives. Compliance and Regulatory Expertise: Staying updated on government procurement regulations, compliance requirements, and bidding procedures to ensure adherence. Managing the sales process to comply with ethical standards and government contracting guidelines. Required Skills and Qualifications: Bachelor’s Degree in Mechanical or Electrical Engineering. Experience of 5-7 Years Proven experience in B2G sales, with a deep understanding of the government procurement landscape. Strong relationship-building and negotiation skills to effectively interact with government officials. Expertise in CRM systems and data analysis to track sales performance and identify opportunities. Excellent communication, presentation, and writing skills to develop compelling proposals. Knowledge of relevant government regulations and compliance requirements. Leadership abilities to manage and motivate a sales team. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Itanagar, Arunachal Pradesh, India
On-site
Primary Details Time Type: Full time Worker Type: Contingent Worker The purpose of this role is to drive a culture of Continuous Improvement (CI) by providing technical training and coaching in Agile, Lean, Design Thinking, and CI. The role involves partnering with stakeholders to foster innovation, champion change, and manage transformation across business lines. This role includes leading a team of process improvement professionals, providing best practice frameworks for projects and programs. Key areas of focus include collaboration with key stakeholders, leading a team to develop and maintain reporting tools and optimize business improvement strategies. Responsibilities: Enable team members to contribute to business unit strategy discussions related to process simplification. Derive insights, develop strategy, and identify opportunities for the business unit. Manage the implementation of scorecards, reports, and performance metrics for teams. Build and maintain effective partnerships with stakeholders. Effectively manage reporting continuous improvement programs and business analysis processes. Develop and support holistic reporting structures and tools. Review business effectiveness and initiate best practices and innovations. Ensure compliance with legislation, policies, and procedures. Lead team members to derive trends, conclusions, and recommendations from data. Solve business problems, understand root causes, and drive improvements using data. Actively coach, mentor, and liaise with BI colleagues for optimum performance. Skills: How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Show more Show less
Posted 1 day ago
0.0 - 1.0 years
0 Lacs
Prahlad Nagar, Ahmedabad, Gujarat
On-site
About Us: D Vivid Consultant is a premier abroad education consultancy, committed to guiding aspiring students toward quality international education. With a growing presence across Gujarat, we are now looking to fortify our institutional outreach in Ahmedbad & nearby area, to increase our local impact and credibility. Job Objective: To build, manage, and strengthen long-term relationships with academic institutions in Ahmedabad & nearby area, to create brand visibility, increase awareness about international education opportunities, and drive qualified student footfall to our center. Key Responsibilities (not limited to): Identify, initiate, and nurture collaborations with colleges, universities, and coaching centers across Ahmedabad. Obtain necessary permissions from principals, trustees, and administrative heads to conduct seminars, sessions, and events. Plan and execute high-impact info sessions, seminars, workshops, and awareness events related to studying abroad. Act as a liaison between D Vivid Consultant and institutional stakeholders (placement cells, student welfare committees, etc.). Counsel students during institutional visits and drive conversions and walk-ins to the nearest D Vivid Consultant branch. Represent the organization at educational fairs, college fests, and academic events. Maintain and grow a database of institutional contacts and periodically engage with them. Collaborate with the marketing and counselling teams to tailor campaigns based on campus trends and feedback. Requirements: Graduate or Postgraduate in Marketing, Education, or related field. Minimum 2–4 years of experience in institutional marketing, educational outreach, or business development. Strong interpersonal skills and relationship-building abilities. Fluency in Gujarati is mandatory – verbal and written – to effectively communicate with regional stakeholders. Excellent presentation and negotiation skills. Proactive attitude, with the ability to work independently and travel locally. Why Join Us? At D Vivid Consultant, you won't just be marketing services – you'll be shaping futures. Join a passionate team committed to helping students achieve their global dreams while building a strong professional legacy. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Day shift Fixed shift Experience: Marketing: 1 year (Required) Language: Gujarati (Required) Work Location: In person
Posted 1 day ago
14.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Job Description Join us as a Technology Controls Manager This is an opportunity for a driven Technology Controls Manager to take on an exciting new career challenge You’ll be able to build and maintain a wide network of stakeholders of varying degrees of seniority It’s a chance to have a tangible effect on our function, put your existing skills to the test and advance your career We're offering this role at vice president level What you'll do You'll apply effective risk management and decision making capability within an IT environment, anticipating and assessing the potential impact of risks across the organisation. You’ll also: Lead engagement with key stakeholders across Technology and in the functions and franchises, including second line of defence and Internal Audit Deliver effective coaching to colleagues where performance needs are identified and develop and deliver relevant training interventions Proactively deliver multiple performance goals with minimal line manager direction and intervention Take ownership for building and maintaining a network of key contacts and influencers Lead on taking a proactive view of change and transformation programmes to drive informed decision making, ensuring that controls are redesigned and optimised ahead of time Proactively seek continuous improvements of existing processes and procedures across Risk Management disciplines and establish an environment of continual learning and feedback with automation in mind. The skills you'll need You'll be a subject matter expert in risk management methodologies, with at least 14 years of experience in control and process design methods, and practical experience of regulatory and operational risk in a technology environment. You’ll also need: Experience in the financial services industry The ability to benchmark inherent resilience of technology architecture Experience in independently assuring the adequacy and effectiveness of processes and controls A strong knowledge of IT service management processes Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Line of Service Advisory Industry/Sector Not Applicable Specialism Managed Services Management Level Manager Job Description & Summary At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Job Description & Summary: Our team in Education Sector Management Consulting comprises of experienced professionals delivering forward-looking advisory services across the spectrum, such as K-12 education, Higher Education, Technical and Vocational Education, and Training (TVET), and Education Technology. Our team has delivered multiple engagements in the past decade, catering to a wide range of clients, including the central and state governments, public institutions, private educational institutions, education conglomerates, not-for profit organizations, foundations and ed-tech players. We are one of the largest providers of professional services to the Higher Education sector, with insights into leading practices from universities around the world. We help them drive various strategic agendas around growth, branding, rankings and student experience. We work with various central and state governments to help them improve the quality of education by providing support across different aspects such as strategy roadmaps, capacity building/ change management, monitoring and evaluation etc. Responsibilities: · Developing relationships with Central and State Governments, Private Universities, Education Conglomerates, EdTech Companies etc. · Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships · Managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence · Building and leading productive teams and proactively providing them with feedback/ guidance/ clarifications · Able to arrange and sponsor appropriate assignments and experiences to help people realize their potential and support their long-term aspirations. Mandatory skill sets: · Minimum of 3+ years of relevant experience in GTM strategies, market research, university transformations, education policy implementation and project management · Proven experience working across strategy engagements in Education sector · Strong understanding of education policy frameworks and implementation strategies including but not limited to NEP, NIRF, NAAC etc. · Knowledge of latest trends and developments in the education sector Preferred skill sets: · Prior experience with a Big4 or consulting firm · Highly evolved problem structuring, solving skills, strong analytical thinking, ability to leverage and apply problem solving frameworks across various segments in Education industry · Intellectual curiosity, Business judgment and maturity, including the ability to develop a "big picture" view · Strong personal presence, combined with compelling and professional presentation and communication skills Years of experience required: 6+ Years Education qualification: MBA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Go-to-Market Strategies, Market Research Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Coaching and Feedback, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Professional Courage, Relationship Building {+ 7 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Purpose To drive and deliver exceptional business performance to grow the CBG portfolio through the provision of efficient business management, powerful leadership, team development and achievement of operational rigour excellence with multiple customer categories Key Responsibilities Accountable for achieving monthly & annual sales targets for the city, as agreed. Ensure proper implementation & execution of relationship management & investment advisory strategies. Ensure proper sales spread between products. Aim to balance NTB (New to Bank customers) with increase penetration of existing customers to deepen the wallet share Monitoring of progress towards achieving targets is done on a weekly basis. Agree targets and take accountability for the overall achievement of CBG product portfolio performance objectives for the branch in terms of Customer Experience, Sales Growth & Income Contribution Costs performance, Employee Satisfaction, Risk and rigour management Provide clear direction on business objectives, translating and prioritizing into business performance measures. Ensure balance between NTB customer acquisition & penetration of existing customers. Define objectives for the emerging affluent (Non Treasures) as well as the Treasures segment. Develop & implement strategy to deepen wallet share of existing customers Build and develop a high performing team through embedding performance development and coaching. Create an empowering environment for the team, encouraging individual ownership and initiative. Ensure coaching and feedback in order to achieve their maximum potential. Make reward decisions within set guidelines Drive and deliver a radical improvement in customer service in the local market through dynamic service leadership and the implementation of customer service strategy Define progressively higher service standards for each branch aligning to DBS standards. Ensure reduction of complaints & error rates Job Duties & Responsibilities Working with the Branch Heads to achieve sales & service through in-branch business development activities, and providing feedback to the team Manage staff attendance levels, based on monthly absence statistics (annual leave, sick leave, etc.) to ensure proper work ethics & discipline Directly responsible for discipline – initiate misconduct or incapacity charges, follow discipline processes together with HR Determine and manage Training Needs Analysis and Succession plans for Team Leaders in the branch Working with the team to achieve sales & service through in-branch business development activities Ensure that branch staff own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints Brief staff on promotional and product launches; provide regular feedback on sales performance Establish relationships with key clients or business influencers in the local area, including doing some client entertainment within overall annual budget limits Support product specialists and the direct sales team in marketing of group schemes and other corporate products to local businesses Ensure compliance with operations risk and rigour requirements e.g. Health & Safety standards, security of premises, KYC and anti-money laundering measures Establish DBS Bank as a wealth management provider in India. Undertake frequent competitor analysis so that DBS product suite is in line with (or ahead of) competing banks. These updates to be shared with the Head CBG and Product teams at regular intervals. Also identify local promotional activities which will help reinforce the DBS brand Keep attuned to the current economic and financial markets so as to be current and proficient in attending to customers’ queries Work hand in hand with other business units to ensure that objectives of the team are met and there is team harmony and unity Facilitate the distribution of third party investment products to customers, after taking into consideration the risk profile and investment objectives of the said customer. This will entail constant Requirements Proven sales track record in the insurance/ financial services industry Sound Understanding of financial planning and wealth management products Knowledge of competitors and market place Preferably AMFI and or IRDA certified Education / Preferred Qualification Graduate / Post Graduate with MBA in relevant field Core Competencies Excellent listening skills, with an inquisitive mind Strong ability to influence Self-drive and highly ambitious Good written and verbal communication skills Results-orientated & the ability to handle pressure Relationship building & management skills Understanding of competitive positioning Strong customer orientation & Focused on the brand Creative Comfortable with tight deadlines Attention to detail & Tenacious en Primary Location India-Haryana-Gurgaon Job Relationship Management Schedule Regular Job Type Full-time Job Posting Jun 17, 2025, 8:00:00 AM Show more Show less
Posted 1 day ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics Associate Managing Consultant – Performance Analytics Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Performance Analytics consultants translate data into insights by leveraging Mastercard and customer data to design, implement, and scale analytical solutions for customers. They use qualitative and quantitative analytical techniques and enterprise applications to synthesize analyses into clear recommendations and impactful narratives. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard Roles and Responsibilities Client Impact Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop analytics strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Create predictive models using segmentation and regression techniques to drive profits Review analytics end-products to ensure accuracy, quality and timeliness. Proactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems and synthesize analyses into relevant findings Lead team and external meetings, and lead or co-lead project management Contribute to the firm's intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Develop effective working relationships with local and global teams including business partners Qualifications Basic qualifications Undergraduate degree with data and analytics experience in business intelligence and/or descriptive, predictive, or prescriptive analytics Experience managing clients or internal stakeholders Ability to analyze large datasets and synthesize key findings to provide recommendations via descriptive analytics and business intelligence Knowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals Data and analytics experience such as working with data analytics software (e.g., Python, R, SQL, SAS) and building, managing, and maintaining database structures Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred Qualifications Additional data and analytics experience working with Hadoop framework and coding using Impala, Hive, or PySpark or working with data visualization tools (e.g., Tableau, Power BI) Experience managing tasks or workstreams in a collaborative team environment Experience coaching junior delivery consultants Relevant industry expertise MBA or master’s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. R-251160 Show more Show less
Posted 1 day ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Job Summary The Select Services Team Lead International has the responsibility of managing the day-to-day activities of Mentoring people, monitoring processes, and ensuring technology is leveraged to exceed customer SLAs is required. Must actively support process and technology initiatives that will improve the operational performance of the team while delighting customers. Must have the ability to manage difficult customer communications and ability to build strong working relationships both internally and externally. This position will operate under the direction of the Manager. Primary/Essential Duties And Key Responsibilities Ensure that all processes are executed appropriately and in a timely manner. Operates as the subject matter expert and provide functional direction in all areas for issue resolution. Continuously looks for improvements in operational processes and designs and is responsible for implementing those initiatives. Optimizes the contribution of the team through coaching and mentoring Manage effective internal customer relationships. Assist in the work load management and prioritization of day to day duties and projects. May assist Manager in evaluating direct reports and may review the evaluations/development plans of others. Defines standards and reusable approaches within the Services operations. Assist Manager in identifying training needs for new or existing associates. Assist Manager in ensuring coverage for Service Teams in the event of unexpected or planned absences. Provide leadership sign-of of processing and daily activities f or all Service Lines. Serves as first point of escalation for all Service Line issues Responsible for monitoring completion of requirements and accountable f or compliance. Provide feedback to US team for recurring service calls, business reviews and project debrief for assigned customers. Performs other duties as assigned by manager. Ensure daily workload and commitments have been completed timely and accurately within established guidelines. Actively participate in the resolution of day-to-day issues that arise, including problems with customers, third parties, internal teams and our internal systems as needed. Develop strong relationships with peers and our internal partners. Drive the establishment and refinement of the UKG Pro Managed Services methodology and best practices. Coordinate, deliver and participate in Team training. Required Qualifications: (Knowledge, Skills and Abilities) Served as the subject matter expert in a role for a service provider or corporation. (Payroll, Garnishment, Taxes) Ability to lead and influence team members and partners without direct reporting authority. Commitment to excellence and high standards Excellent written and oral communication skills Strong organizational, problem-solving, and analytical skills Ability to manage priorities and workflow. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail Advanced knowledge using the Microsoft Office Suite of software to include Outlook, Word and Excel, including VLOOKUP, formulas, and data analysis. Strong interpersonal skills Ability to understand and follow written and verbal instructions . Ability to collaborate effectively with a diversity of individuals at all organizational levels. Proven track record of customer stabilization and subject matter expertise over multiple customers of varying complexity Leads by example. Strong background in customer service required Coordinate multiple tasks simultaneously Preferred Qualifications: Advanced knowledge of US and Canadian payroll laws. FPC or CPP is a plus. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com Show more Show less
Posted 1 day ago
7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Title: Manager, Learning and Development Location: Global Operating Service Center, India Department: Human Resources – Learning & Development Employment Type: Full-Time Position Summary: We are seeking a dynamic and future-focused Near-Shore Manager to lead the operational execution of our Talent and Learning Development Factory based in India. This role will be instrumental in building and managing a high-performing team that supports two core capabilities: Talent and Learning Content Development & Delivery and Talent Management Administration. The ideal candidate will bring a strong background in instructional design, AI-enabled learning technologies, and HR operations, with a passion for innovation and continuous improvement. Key Responsibilities: Talent & Learning Content Development and Delivery Lead the development of custom learning content tailored to GXO’s workforce, include large scale, organizational development initiatives. Oversee the implementation and cultural adaptation of GXO’s AI Development Coaching tool. Manage the offshore 3rd party business process outsourced instructional design and content development team, including vendor oversight, driving continuous improvement and holding the team accountable against SLAs. Leverage AI tools to: Enhance back-office development processes. Adapt general content to GXO-specific needs. Build and maintain “GPT” capabilities using LLMs and internal IP. Implement a rigorous instructional design methodology, including performance needs analysis and Kirkpatrick Level 4 evaluation. Ensure scalable, high-quality delivery of learning content across all GXO audiences. Talent Management Administration Coordinate with vendors and internal platforms to manage leadership assessments and 360-degree feedback processes. Support the execution of GXO’s Performance and Talent processes through requirements gathering, form creation, and stakeholder engagement. Administer GXO’s Listening Strategy, including the Annual Engagement Survey, ad hoc surveys, and future listening platforms. Develop dashboards and action plan tracking tools to support engagement initiatives. Create templates and presentations for talent calibration and performance review sessions. Support the implementation and ongoing management of a Skills Platform, including permissions, content curation, and reporting. Qualifications: Bachelor’s degree in Human Resources, Learning & Development, Business Administration, or related field (Master’s preferred). 7+ years of experience in Talent Management, Learning & Development, or HR Operations, with at least 3 years in a managerial role. Proven experience managing offshore teams and vendor relationships. Strong utilization of instructional design methodologies and learning technologies. Familiarity with AI tools and platforms used in learning and talent development. Excellent project management, communication, and stakeholder engagement skills. Experience with enterprise HR systems (e.g., Workday, Cornerstone, SuccessFactors) is a plus. Preferred Attributes: Tech-first leader who is thinking about how AI improves service delivery and automates transaction learning and talent management processes. Strategic thinker with a hands-on approach. Comfortable working in a fast-paced, global environment. Passionate about innovation, continuous learning, and operational excellence. Strong relationship builder with excellent negotiation skills to work with Subject Matter Experts to keep projects on time and on budget with high quality. Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Delhi, India
On-site
Operational Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. Carefully plans Sales Calls into defined objectives. Maintains a detailed knowledge of Hotel facilities, features and services. Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel. Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales. Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect. Meets and greets VIP guests upon arrival/ departure. Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities. Entertains and conducts hotel inspections to relevant representatives/ delegates whenever required. Establishes strong contacts to source for information in regard to planned and up coming functions/ events. Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy. Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process. Implements all sales action plans related to responsibility areas as outlined in the Marketing plan. Financial Achieves the monthly and annual personal target contributing to the Sales revenue. Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan. Marketing Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel. Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge. Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. Personnel Ensures all associates maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication. Assists in the recruitment and selection of Sales associates if required. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates. Assists to oversee the punctuality and appearance of Sales associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maximises the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Assists to conduct annual Performance Development Discussions with associates and to support them in their professional development goals. Assists to plan and implement effective training programmes for associates in coordination with the Training Manager and Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Supports the implementation of changes as a result of the Associate Opinion Survey. Administration Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times. Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel. Establishes an efficient trace file to ensure that all business booked is properly tracked. Submits Sales report to Director of Sales in a timely manner. Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. Minimum 2+ years of experience in similar position. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Excellent problem solving and interpersonal skills. Demonstrate a growth mindset Coach, mentor & Empower T.E.A.M. Show more Show less
Posted 1 day ago
90.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Number of openings: 2 Pay Band: 5 Country/Location: (Advant IT Park) Noida, India Department: GSS English & Exams (IELTS Operations) Contract Type: Fixed term contract until 31 March 2027 Closing Date: Tuesday 1 July 2025 - 23:59 Singapore Time (GMT +8) Role Purpose & Accountabilities We are seeking a meticulous and dedicated Quality Analyst to join our team. This pivotal role involves the primary responsibility of developing essential articles and comprehensive operational guidelines, alongside introducing techniques for organizing, locating, and enabling access to relevant knowledge. You will ensure the accuracy of all information and the quality of delivery by continuously monitoring process activities, also ensuring all complaints and feedback are addressed and closed in a timely manner. As a Quality Analyst, you will be responsible for creating various documents and maintaining strict compliance with knowledge record retention, archival, and deletion policies. You will also play a key part in supporting various internal audits conducted periodically. This position operates within a dynamic 24/7 environment, offering two flexible days off per calendar week. Please note this is a secured process where personal belongings and electronic devices are not permitted on the floor. Placement in this role is contingent upon clearing a comprehensive certification process and background checks. You will act as a documentation expert, proficiently using MS Visio, Excel, Word, and PowerPoint to author knowledge articles for both front and back-office processes. Your expertise will be crucial in developing operational guidelines and step-by-step work plans. You will manage current knowledge management practices, design new knowledge distribution policies, and encourage their effective use, while also analyzing their impact on organizational benefits. This involves collaborating closely with internal process owners to gather information and develop materials such as end-to-end process flows, SOPs, and user guides. Maintaining a Master Document Control Listing and ensuring compliance with documentation procedures, including uploading all documents to the process repository and designing them to meet ISO9001:2015 requirements, will be vital. You will work closely with audit teams to ensure documentation compliance, monitor high-level process activities to assess work effectiveness, and identify areas of opportunity within processes and for individual team members, ensuring timely coaching and feedback. If you are ready for a challenging yet rewarding role, we encourage you to apply. Role Specific Skills, Knowledge And Experience Minimum 4-7 years of work experience, with at least 2 years in quality control. English language proficiency at a minimum level of IELTS band 7 or an equivalent internationally recognized qualification. Typing speed of at least 35 Words Per Minute (WPM). Basic proficiency in MS Excel, including the ability to use formulas (VLOOKUP, HLOOKUP, conditional formatting) and pivot tables. Demonstrated ability to manage multiple tasks simultaneously. Proficiency with Microsoft Office applications, particularly Excel and Outlook. Great interpersonal and communication skills. Versatile with a willingness to assist colleagues, even if it falls outside the immediate job description. Motivated, self-starter eager to learn and develop. Certified Green Belt or Six Sigma Certified. Good understanding of MS Visio. Demonstrable experience working as part of a dispersed team to deliver a service. Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development - Ongoing learning and career growth opportunities to support your development. Work Schedule : This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. Interview Schedule : Interviews are likely to take place between the second and third week of July. Please note that interview schedules are subject to change. A connected and trusted UK in a more connected and trusted world. Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities. Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org Show more Show less
Posted 1 day ago
0.0 - 1.0 years
0 Lacs
Manjalpur, Vadodara, Gujarat
On-site
Experienced Student Visa Counsellors are invited to join our dynamic team at EEC. If you’ve guided students for any country for Study Abroad admissions and want to grow with a reputed brand. Earn monthly high incentives in addition to salary. Contact us via call or whatsapp now: Neha Mishra Mobile & Whatsapp: 7567994585 - Whatsapp Now Madhav Gupta Mobile & WhatsApp: 8000805065 - Whatsapp now More about EEC: EEC was founded in 1997. We have 26 company owned company operated branches in Gujarat. Industry leader in IELTS, PTE Coaching & Student Visas. Award Winning Institute. Job Type: Full-time Pay: ₹300,000.00 per year Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Education: Bachelor's (Preferred) Experience: Visa filing: 1 year (Preferred) Career counseling: 1 year (Preferred) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Ciklum is looking for a Senior Delivery Manager to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Delivery Manager, you'll join a team of Agile Delivery experts. Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world. We are looking for a passionate, energetic, self-driven manager-leader who will be driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals. The role of the Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget. The Senior Delivery Manager will be the primary point of contact for clients during the delivery phase. Responsibilities: Highlighting of a project's potential risks/delays during the delivery process Creating and implementing, control and monitoring of a project plan Balancing of competing constraints on the project with the resources and priorities available Building and keeping close relationships with your customers on all levels Coordination of external and internal stakeholders that are involved in the project Monitoring overall progress and use of resources, initiating corrective action where necessary Managing scope, change requests, risks, and resources allocation/utilization Invoking configuration management (release process) processes Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans Managing project budget, time, and delivery with respect to vendor related projects Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement Requirements: You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years In-depth understanding and practical experience with Agile approaches (Scrum, Kanban) Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases Experience in managing multiple agile teams in projects of 25-75 FTE Strong service/client oriented attitude, focus on an outcome Solid understanding of change and expectations management A proven track record of successful project implementation in a software environment Ability to effectively prioritize and execute tasks in a high-pressure environment Problem-solving attitude using system-thinking approaches Ability to manage contractual terms and financial issues Advanced level of spoken and written English Desirable: Experience in managing multiple distributed teams Technical background (software development, QA, DevOps, etc) Product Management background Knowledge of the latest trends at SW development technologies and tools Spoken and written German as a plus Experience in creating and running trainings, workshops, other educational activities Agile and/or PMI certification Experience with SAFe or LeSS Experience in coaching, mentoring and conducting of trainings What`s in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum. Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Ciklum is looking for a Senior Delivery Manager to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow. Ciklum Agile Delivery team portfolio consists of numerous projects in different domains, delivered for both large companies and innovative startups around the world. We are looking for a passionate, energetic, self-driven manager-leader who will be driving organization and supervision of necessary processes, teams, structure and technology services composition to successfully deliver what Ciklum Clients expect to achieve their business goals. The role of the Delivery Manager is to ensure smooth projects delivery on all stages within agreed deadlines, scope, quality and budget. The Senior Delivery Manager will be the primary point of contact for clients during the delivery phase. Responsibilities: Highlighting of a projects potential risks/delays during the delivery process Creating and implementing, control and monitoring of a project plan Balancing of competing constraints on the project with the resources and priorities available Building and keeping close relationships with your customers on all levels Coordination of external and internal stakeholders that are involved in the project Monitoring overall progress and use of resources, initiating corrective action where necessary Managing scope, change requests, risks, and resources allocation/utilization Invoking configuration management (release process) processes Managing possible risks and issues within the limits of time, cost and quality, including the development of contingency plans Managing project budget, time, and delivery with respect to vendor related projects. Note: these high-level responsibilities may undergo modification at a later date subject to mutual agreement Requirements: You are a customer and service-focused person and meet people as equals, build trust and sustainable customer relationships Through this relationship, you’re able to deliver and grow your accounts, which leads to a sustainable business in your area of responsibility Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years In-depth understanding and practical experience with Agile approaches (Scrum, Kanban) Ability to perform project manager's activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases Experience in managing multiple agile teams in projects of 25-75 FTE Strong service/client oriented attitude, focus on an outcome Solid understanding of change and expectations management A proven track record of successful project implementation in a software environment Ability to effectively prioritize and execute tasks in a high-pressure environment Problem-solving attitude using system-thinking approaches Ability to manage contractual terms and financial issues Advanced level of spoken and written English Desirable: Experience in managing multiple distributed teams Technical background (software development, QA, DevOps, etc) Product Management background Knowledge of the latest trends at SW development technologies and tools Spoken and written German as a plus Experience in creating and running trainings, workshops, other educational activities Agile and/or PMI certification Experience with SAFe or LeSS Experience in coaching, mentoring and conducting of trainings What`s in it for you? Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, as well as financial and legal consultation Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy licence, language courses and company-paid certifications Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally Flexibility: hybrid work mode at Chennai or Pune Opportunities: we value our specialists and always find the best options for them. Our Resourcing Team helps change a project if needed to help you grow, excel professionally and fulfil your potential Global impact: work on large-scale projects that redefine industries with international and fast-growing clients Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum. Show more Show less
Posted 1 day ago
1.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Regularly impart effective coaching to direct reports, ensuring consistent high-performance delivery Identify performance related issues, develop an action plan for improvement and implement corrective actions. Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations. Communicate expectations to employees and provide timely updates. Provide subject matter expertise in handling escalated customer calls as needed. Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities. Stay current on internal work processes, policies and procedures. Attend required manager development training. Promote CNX values- “walk the talk” and lead by example. Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed. Ensure that the operations is in compliance with active contracts Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner. Key skills & knowledge: Associate degree in related field with two to four years of relevant experience preferred. Highly motivated individual with skills to develop and coach team members to achieve performance expectations. Work well under pressure and follow through on items to completion. Excellent oral and written communication skills Ability to lead team members, multi-tasking, prioritization, and meeting timelines of deliverables. Ability to mentor, coach and provide direction to team members. Willingness to work in a flexible schedule. 1+ year experience in the Travel / Aviation field - preferred but not Mandatory Educational Qualification : Graduation Disclaimer:- 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities. Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements: Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents R1549281 Show more Show less
Posted 1 day ago
3.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Support Applications & Technology (SAT) team is responsible for supporting, maintaining, and innovating the systems and tools used by both Workday’s customer support and its customers. We are a diverse group of product operations specialists with varied experiences and backgrounds. Our team is committed to Workday's core values, which prioritize employee well-being, equal opportunities, collaboration, supportiveness, and fun! About The Role As a Business Systems Analyst, you will be a key contributor to our team, working within a dynamic environment to understand and document the business needs of our Customer Support organization. You will partner closely with stakeholders across Customer Support, Business Technology, and Product teams to not only analyze current processes and identify opportunities for system and tool enhancements, but also implement new technologies. You will be responsible for translating business requirements into clear and actionable system specifications to improve efficiency and the overall support experience. This is an excellent opportunity for a motivated individual to learn and grow within a critical function of our company. Key Areas of Responsibilities: Work closely with Customer Support stakeholders to understand their business needs and challenges within specific areas Elicit, document, and validate business and system requirements using various techniques such as interviews, workshops, and user stories. Analyze existing customer support systems and processes to identify basic gaps and inefficiencies. Translate business requirements into clear and concise documentation, including business requirements documents, user stories, process flows, and basic data diagrams. Collaborate with technical teams to ensure a clear understanding of the documented requirements. Support user acceptance testing (UAT) efforts to ensure system changes meet the defined business needs. Maintain accurate and up-to-date documentation. Assist in troubleshooting and triaging reported system issues. Participate in team meetings and provide regular updates on progress. About You Basic Qualifications: 3+ years Business Analyst experience, preferably supporting enterprise-sized organizations. 2+ years experience working with Salesforce.com Service Cloud. Bachelor degree, or equivalent, and relevant working experience. Ability to analyze basic system flows and data concepts. Strong communication and interpersonal skills with the ability to interact effectively with various stakeholders. Ability to learn quickly, follow instructions, and take ownership of assigned tasks. Basic understanding of process mapping and documentation. Other Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Experience with specific CRM or support platforms (e.g., Salesforce Service Cloud, Zendesk). Familiarity with agile development methodologies. Experience with tools for documentation and collaboration (e.g., Confluence, Jira). Previous experience in a customer support role is a plus. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position We are looking for a Scrum Master who has a passion for agile product development and is able to drive it forward. Ultimately, our aim is for our teams to work effectively together and to achieve the best outcome. That is why we are looking for a good listener and observer with the ability to ask powerful open-ended questions. Someone who is open to new experiments and has a drive for continuous learning as well as understands the importance of self-improvement and self-reflection. You will need to demonstrate flexibility and responsiveness and create transparency on scope, resources, timing and risks. You will be responsible Be responsible for coaching up to two teams and empower them to become self-organized, performant teams Help the teams to improve their ways of working, to be efficient, effective and to work at a sustainable pace Help the teams and the company to increase collaboration, predictability and transparency. For that, you ensure a continuous management of an active backlog, good practices in writing clear stories and calculate and communicate team velocity Enable the teams to make quick and sustainable decisions Organize and facilitate productive and effective meetings, agile ceremonies & workshops such as sprint planning, daily standups, and retrospectives Measures and monitors engineering performance against established and new metrics Guide the team in identifying, tracking, and managing risks Ensures compliance and adherence to Roche SOPs and encourages collaboration between all teams and development partners Be proactive in maintaining the healthy atmosphere and well-being within the teams Promote a culture that embraces change and values experimentation and innovation Live a learning and open feedback culture. You mentor development team members on Scrum principles, best practices and technical and personal growth Share your knowledge and actively participate in Agile Coaches Community of Practice Work with other Scrum Masters and stakeholders Collaborate with teams located in different geographies Your profile Attained at least 2 years full-time experience as an Agile Coach/Scrum Master Experience with various methodologies such as Scrum, Kanban, XP Great written and verbal communication skills in English Interpersonal, problem solving skills, compelling storyboarding, presentation skills and influencing abilities Technical Background: experience in working in Software Development, preferably in Cloud product development The ability to recognize and aid the resolution of team conflicts and impediments Tact, diplomacy and cooperation skills An attentive and empathic nature Nice to have Experience and certificate with SAFe Track record of continued and recent education in Scrum – including training, and participation in conferences, user groups, podcasts, etc Experience on a Team of Teams level Experience in guiding and mentoring other Agile Coaches/Scrum Masters by sharing your expertise and helping them to grow Knowledge of DevOps principles and best practices Experience in pharmaceutical/ healthcare/ medical device industry and/or highly regulated environments Location You will be based in Pune, India. At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances. As this position is a global role, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients. Roche is an equal opportunity employer. The Scrum Master is expected to demonstrate the Roche Operating Principles and contribute to the Roche Group. The Roche Operating Principles are: Put patients first Follow the science Act as one team Embrace differences Accelerate learning Simplify radically Make impact now Think long term Who we are A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer. Show more Show less
Posted 1 day ago
0.0 - 2.0 years
0 Lacs
Calicut, Kerala
On-site
About Brainloop Brainloop is an innovative educational platform committed to nurturing young minds and shaping future leaders through a blend of academic excellence, creative learning, and real-world exposure. We are currently expanding our team and looking for a passionate and dedicated Mathematics Faculty to join us at our Calicut center. Key Responsibilities: Deliver engaging and concept-driven Mathematics sessions for students of Grades 8 to 12 (CBSE/ICSE/State/Competitive). Prepare lesson plans and study materials in line with the curriculum and student requirements. Conduct regular assessments, provide feedback, and track student progress. Encourage analytical thinking and problem-solving skills through interactive sessions. Collaborate with other faculty members to enhance teaching methodologies. Participate in academic discussions, workshops, and events conducted by Brainloop. Provide academic support and mentorship to students beyond classroom teaching when needed. Qualifications & Skills: Bachelor’s/Master’s degree in Mathematics or related field (B.Sc./M.Sc./B.Ed. preferred). Strong subject knowledge and passion for teaching. Excellent communication and presentation skills. Ability to make complex concepts simple and relatable. Prior teaching experience in reputed schools or coaching institutions is a plus. Tech-savvy with a willingness to use modern digital teaching tools. Perks & Benefits: Competitive salary based on experience and performance. Supportive and collaborative work environment. Opportunities for career growth and training. Flexible working hours (for part-time roles). Exposure to innovative teaching methodologies. How to Apply: Send your resume along with a brief cover letter to coobrainloop@gmail.com/7306253637 with the subject line: Application for Mathematics Faculty – Calicut . Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Evening shift Supplemental Pay: Commission pay Overtime pay Ability to commute/relocate: Calicut, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Teaching: 2 years (Required) Language: English (Required) Location: Calicut, Kerala (Preferred) Work Location: In person Expected Start Date: 23/06/2025
Posted 1 day ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Requirements Job Description Form Role/Job Title - Deputy Branch Manager Business - Retail Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch by executing strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. The role bearer is accountable for ensuring expansion of branch footprint, product penetration and delivery of high-quality customer service. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables "- Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures Ensuring the best in class customer service Manage and complete branch audit by external auditors Resolution of customer issues and queries in a timely manner to ensure customer satisfaction and support the Branch to do the same Make action plan, and strategize to get profit through branch operations and cross sell Keep up to date with product to provide suitable advice to the customers Ensure smooth functioning of the branch and follow banking norms Responsible for closing all the observations in the audit report Monitor the branch sales targets and strategize to acquire new accounts and expand existing accounts by offering various financial products and services to the customer" Secondary Responsibilities - List the deliverables other than primary, but essential for the role "- Ensure manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels Bring out the best of branch’s personnel by providing training, coaching, development and guidance Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency Responsibilities Managerial & Leadership Responsibilities - (if applicable) "- Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically Attract & retain best-in class talent to meet Bank's rapid growth targets" Key Success Metrics CA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targets Qualifications Graduate - Any discipline Post Graduate - MBA Finance Experience Minimum Number of Years - 8 + years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less
Posted 1 day ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Description Tallento.ai (formerly FPSJOBS) is a premier platform for teaching and Non-teaching staff seeking job opportunities in schools, colleges, universities, and coaching institutes. Our platform allows job seekers to find positions in reputable institutions with just a couple of clicks. We are dedicated to providing salary security and job satisfaction, ensuring that while you nurture India's future, we take care of yours. Role Description This is a full-time on-site role located in Ahmedabad for a School Teacher. The School Teacher will be responsible for planning and delivering lessons, engaging in educational activities, and fostering a positive learning environment. Day-to-day tasks include creating lesson plans, teaching students, and participating in training sessions. The School Teacher will also be required to maintain effective communication with students, parents, and colleagues to ensure a collaborative educational experience. Qualifications Experience in Lesson Planning and Teaching Strong skills in Communication and Education Aptitude for Training and professional development Passion for teaching and commitment to student success Bachelor's degree in Education or related field Certification or licensure in teaching Experience in an educational setting is a plus Show more Show less
Posted 1 day ago
0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Company Description Parnish Visa Consultant offers fast, trusted, and global visa services from Surat to Ahmedabad, guiding individuals toward international success with the right visa, training, and direction. We specialize in student, visitor, and work visas for various countries including Singapore, the UK, Germany, Cyprus, and more. Our services also include expert coaching for IELTS, TOEFL, Duolingo, and Spoken English to ensure you’re fully prepared. Known for super-fast processing, personalized guidance, and a high visa success ratio, Parnish Visa Consultant is dedicated to turning your global dreams into reality. Role Description This is a full-time on-site role for a Receptionist and Counsellor located in Ahmedabad. The Receptionist and Counsellor will manage front-desk activities, including greeting clients and managing phone calls. They will be responsible for scheduling appointments, handling clerical tasks, and providing accurate information to clients regarding visa services and test coaching. Additionally, the role involves offering support and counselling to clients, helping them navigate the visa application process. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service skills Excellent interpersonal and organizational skills Ability to work independently and as part of a team Previous experience in a similar role is a plus High school diploma or equivalent Show more Show less
Posted 1 day ago
6.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Join Envalior - Imagine The Future! Are you passionate about pioneering change in a constantly evolving environment? At Envalior, we are seeking a talented Payroll Specialist to join our dynamic team. At Envalior, the future of high-performance materials isn't just being shaped; it's being pioneered. A belief in fostering an environment where every voice is heard and ideas are valued is integral to our culture. Empowerment is the driving force behind our pioneering spirit, allowing our teams to take initiative, explore new solutions, and revel in the thrill of constant innovation. Join us and be a part of a team committed to making a positive impact—where safety, sustainability, collaboration, and empowerment intersect to drive innovation. Requirements End-to-End Payroll Processing for India and selected APAC countries in coordination with local payroll vendors. Manage relationships with outsourced payroll providers, ensuring accuracy, timeliness, and compliance. Ensure statutory compliance with India's payroll regulations including PF, ESI, PT, LWF, income tax, and other labor law requirements. Review and validate payroll inputs such as new hires, exits, bonuses, variable pay, leaves, attendance, and other employee data. Reconcile payroll data and generate payroll reports for finance, audits, and internal stakeholders. Ensure timely disbursement of salaries, tax payments, and filings (such as Form 24Q, Form 16, etc.). Manage year-end activities including tax projections, proof of investment validation, and final settlements. Support internal, statutory, and external audits, including preparation of required documentation, responding to audit queries, and ensuring timely closure. Prepare and maintain accurate records and reports related to payroll audits and compliance. Contribute to process improvements and standardization initiatives The Ideal Candidate 6-8 years of experience in payroll processing, with strong focus on India payroll. Hands-on experience working with outsourced payroll vendors (e.g., ADP, NGA, Ramco, etc.). Sound knowledge of Indian payroll compliance, taxation, and labor laws. Benefits WHY ENVALIOR? Competitive Compensation Join us at Envalior and enjoy competitive compensation packages, inclusive of a global bonus program and individual performance bonuses, ensuring your hard work is recognized and rewarded. Comprehensive Benefits Your well-being matters to us. At Envalior, we provide an array of benefits supporting your financial security, health, and overall well-being. This includes retirement plans, health programs, life insurance, and comprehensive medical care. Work-Life Balance & Flexibility Maintain a healthy balance between work and personal life with Envalior's commitment to supporting your schedule. Training & Development Opportunities At Envalior, your growth matters. We encourage and invest in your professional and personal development. We support our employees in their growth and personal development through ongoing investment in their knowledge and skills via training, coaching, and mentoring. Diversity & Inclusion At Envalior, our people drive our success, so it's only right that we provide a diverse and inclusive working environment and foster a culture of belonging, openness, and respect. We value diversity as a cornerstone of our success. We are committed to nurturing and empowering every individual to reach their full potential. APPLY NOW! Ready to pioneer change with Envalior? Join us in our mission to drive innovation, sustainability, and excellence. Apply today and become a part of our transformative journey towards a more sustainable future. Submit your application online by sending your CV and motivation letter in English through our career portal. If you have any questions, feel free to connect directly with our recruiter at Deepanshu.Tripathi@envalior.com. Envalior is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at Talent.Acquisition@Envalior.com. OUR HERITAGE With a combined heritage of over 100 years, Envalior brings together two established global materials players: DSM Engineering Materials and LANXESS High Performance Materials. Our unique combined portfolio of longstanding material-, application-, and design expertise enables our customers to develop and launch sustainable future-proof designs. Envalior is the brand new materials powerhouse that was Launched in early 2023. We aim to be a global leader in sustainable and high-performance engineering materials. We imagine the future by shaping the world of today and tomorrow. We're conscious that this is both a privilege and a responsibility - so, when we imagine the future, we're guided by our key values to help us create a better world. Show more Show less
Posted 1 day ago
15.0 years
0 Lacs
Noida, Uttar Pradesh, India
Remote
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering product solutions in the automotive, industrial, infrastructure and IoT markets. Our robust product portfolio includes world leading MCUs, SoCs, Analog and power products, plus Winning Combination solutions that curate these complementary products. We are a key supplier to the world’s leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you. Renesas employs roughly 21,000 people in more than 30 countries worldwide. As a global team, our employees actively embody the Renesas Culture, our guiding principles based on five key elements: Transparent, Agile, Global, Innovative, and Entrepreneurial. Renesas believes in, and has a commitment to, diversity and inclusion, with initiatives and a leadership team dedicated to its resources and values. At Renesas, we want to build a sustainable future where technology helps make our lives easier. Join us and build your future by being part of what’s next in electronics and the world. Job Description Job Responsibilities: Reporting Structure: Report directly to the Director, India Sales. Sales Leadership: Lead and drive the sales function for all Renesas products in North India, fostering a high-performance sales culture. Develop and implement sales strategies for North India, targeting the Metering – Electricity, Water, Gas, Panel Meters, UPS/ Inverter, Telecom, and Railway markets, Consumer, and other emerging segments and Mass market. Sustain the existing biz and grow in the new areas of focus. Focus on sustainable market share growth and industry-leading profitability by achieving and exceeding sales targets. Revenue Growth: Drive revenue growth by identifying potential customers directly or through distribution partners. Employ market penetration strategies aligned with the company's product roadmap. Strategic Alignment: Align sales strategies with company objectives and adapt them to local market dynamics. Team Building: Build, manage, and mentor a high-performing sales team. Provide leadership, coaching, and support to the sales personnel to achieve organizational goals. Customer Relationship Management: Establish and maintain strong relationships with key decision-makers within OEMs and mass-market customers in the region. Market Analysis and Strategy: Analyse current and future market potential, including trends in the North Indian semiconductor industry. Make strategic recommendations and prioritize efforts based on market insights. Financial Accountability: Manage sales forecasting, budgeting, and reporting activities. Make strategic and tactical decisions to meet all key financial KPIs. Provide regular updates to senior leadership on sales performance, market conditions, and customer feedback. Qualifications Educational Background: Bachelors/Masters degree or higher in Electronics Engineering. Experience: 15+ years of experience in sales and business development within the semiconductor industry. Proven experience managing and driving multiple teams with strong leadership capabilities. Industry Knowledge: In-depth knowledge of the semiconductor ecosystem in India, including applications, technologies, and market trends. Established network within India’s electronics sector, including OEMs, ODMs, distributors, and technology partners. Skills: Strong business and industry acumen. Excellent communication, presentation, and negotiation skills. Proven ability to engage effectively with C-suite executives and other key decision-makers. This role offers an exciting opportunity to lead and shape the growth of Renesas in North India while driving innovation and market success. Additional Information Knowledge of Energy Meters, Gas Meters, Water Meters, Micro-Controllers, Analog & Power, Connectivity etc is required. Renesas is an embedded semiconductor solution provider driven by its Purpose ‘ To Make Our Lives Easier .’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘ To Make Our Lives Easier .’ At Renesas, You Can Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Let’s Shape the Future together. Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement. Show more Show less
Posted 1 day ago
2.0 years
0 Lacs
Delhi, India
On-site
Operational Ensures professional sales Calls using Hyatt’s Consultative Selling principles and SMART Selling philosophies. Carefully plans Sales Calls into defined objectives. Maintains a detailed knowledge of Hotel facilities, features and services. Conducts extensive competitor researches and maintains excellent Product Knowledge of the hotel. Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales. Pre-qualifies and targets prospects, utilising Delphi database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. Professionally conducts routine telemarketing activities to identify new business opportunities. Follows up sales leads to identify prospect. Meets and greets VIP guests upon arrival/ departure. Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore into new business opportunities. Entertains and conducts hotel inspections to relevant representatives/ delegates whenever required. Establishes strong contacts to source for information in regard to planned and up coming functions/ events. Assists Sales Buddy to follow-up on all matters in the absence of Sales Buddy. Reviews and constantly seeks Productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process. Implements all sales action plans related to responsibility areas as outlined in the Marketing plan. Financial Achieves the monthly and annual personal target contributing to the Sales revenue. Develops and reviews Personal Business Plan which is linked to the Hotel’s Annual Business Plan. Marketing Conducts extensive competitor research and maintains excellent Product Knowledge of the Hotel. Constantly monitors and evaluates local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge. Ensures a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. Personnel Ensures all associates maintain an updated awareness of Hotel product knowledge, current promotion, policy changes and appropriate internal communication. Assists in the recruitment and selection of Sales associates if required. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates. Assists to oversee the punctuality and appearance of Sales associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maximises the effectiveness of associates by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. Assists to conduct annual Performance Development Discussions with associates and to support them in their professional development goals. Assists to plan and implement effective training programmes for associates in coordination with the Training Manager and Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. Supports the implementation of changes as a result of the Associate Opinion Survey. Administration Ensures that an efficient and accurate filing system, both manuals as well as electronic, is maintained at all times. Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel. Establishes an efficient trace file to ensure that all business booked is properly tracked. Submits Sales report to Director of Sales in a timely manner. Provides accurate reporting of business booked to the Sales Coordinator for monthly consolidation. Minimum 2+ years of experience in similar position. Ideally with a relevant degree or diploma in Hospitality or Tourism management. Excellent problem solving and interpersonal skills. Demonstrate a growth mindset Coach, mentor & Empower T.E.A.M. Show more Show less
Posted 1 day ago
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The coaching job market in India is thriving with a demand for professionals who can guide and mentor individuals or teams towards achieving their goals. Coaching roles can be found in various industries such as education, sports, business, and personal development. If you are considering a career in coaching, here is a detailed guide to help you navigate the job landscape in India.
These cities are known for their active hiring in coaching roles across different sectors.
The average salary range for coaching professionals in India varies based on experience and expertise. Entry-level coaching positions may offer a salary between INR 2-5 lakhs per annum, while experienced professionals can earn anywhere from INR 8-20 lakhs per annum.
In the coaching field, a typical career progression may look like: - Junior Coach - Coach - Senior Coach - Head Coach - Director of Coaching
As you gain experience and expertise, you can move up the ranks and take on more leadership roles within organizations.
In addition to coaching skills, professionals in this field are often expected to have or develop the following skills: - Communication skills - Empathy - Leadership skills - Problem-solving abilities - Mentoring skills
As you explore opportunities in the coaching field in India, remember to showcase your passion for helping others grow and achieve their goals. Prepare thoroughly for interviews by honing your coaching skills and demonstrating your ability to connect with clients effectively. With dedication and perseverance, you can carve a successful career path in the rewarding field of coaching. Good luck!
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