Cluster Manager

About Tally

At Tally, we’re driven by one core mission - making business simpler for everyone. As a pioneer in business management software, we’vebeen the trusted partner of choice for over 2.5 million businesses across 100+ countries - many of them Micro, Small, and Medium Enterprises (MSMEs) that form the backbone of global economies.

Our journey is rooted in innovation, guided by deep empathy for customers, and driven by a commitment to excellence. With a legacy of trust and a future fueled by technology, we are shaping the way businesses manage accounting, inventory, compliance, and much more.

We believe in honouring our people, nurturing potential, creating fearlessly, and mastering our craft - all while staying true to our values. If you are looking to make a real impact, grow with purpose, and be part of something meaningful, you’ll find your place at Tally.

As we continue to grow, we are working towards a larger ambition - to become the technology backbone for global economic progress.

About India Sales

India Sales function within Tally focuses on driving high quality customer engagement at scale. We are enthusiastic and growth focused team who support in building great brand experiences for customers and partners. Our sales experts work closely with the Partner ecosystem to ensure consistent delivery of delightful customer experiences and collaborative associations across geography.

We are obsessed with the voice of our customers to fuel product innovation and profitable growth of our partners. You will get to coordinate with our partners by meeting new people and building a lasting relationship with the best tech sales team in the country.

Role:

Relevant Experience: 8

Location:

What You Will Own

As a Cluster Manager (CM), one should have a thorough knowledge of the respective geography and needs to work closely with the distribution team and Non-Certified Partners to reach out across the geography. Managing distribution for the geography for all Partner Business Groups with the Tally Distribution Partner branch and its team is one of the core areas of responsibility who will also be the P&L ownership of the TDP operations for the branch in the respective territory.

Experience You Should Bring

• Excellent interpersonal skills and very good in team administration.
• Exceptional understanding of distribution, partner, and branch management.
• Good knowledge of local geography.
• Efficient in route planning/ beat planning to get optimum reach.
• Exceptionally good in planning events and activities to ensure business growth.
• Efficient customer management.
• Good selling and negotiations skills.
• Ability to coach and mentor the team.
• Excellent execution of initiatives and business processes for branch.
• Good knowledge in Excel and PowerPoint.

What You Will Be Doing

• Business planning across a Partners Business Group network for assigned territory.
• Groom and coach, the partner network for overall development.
• Mentor and groom TDP team for achieving optimized productivity, growth, and smooth network management.
• Regular structured business reviews must be anchored with the TDP team members to examine the progress and do the necessary corrections wherever required to achieve the set plans.
• Have a clear understanding of the key focus areas of TSPL to create and plan and execute such planned activities and events which will help the non-CPs to reach out to their set of customers and prospects to showcase our product features and its relevance to establish how Tally can help a customer do its business most effectively.
• Travelling across the respective geography markets and visiting partners for 10-12 days a month will be a part of the regular routine for a Cluster Manager.
• Ensure great customer experience via different sales programs.
• Improve business expansion/ territory spread and district penetration.
• Improve visibility and business share in retail segment of the partner group.
• All activities/ initiatives impacting business and customer relations management.
• Influence and maintain infrastructure, operations, and efficiency of branch operations of Tally Distribution Partners (TDP).

Note: Only shortlisted candidates will be contacted for further steps in the hiring process.