Cluster Manager- Sales

1. Sales Performance & Revenue Growth

• Objective: Drive top-line sales performance across all stores (Apparels) in the assigned cluster.
• Key Activities:
• Monitor and ensure achievement of monthly, quarterly, and annual sales targets.
• Identify and leverage revenue growth opportunities (upselling, cross-selling, VM strategies).
• Conduct competitor analysis to adjust sales strategies.

2. Store Operations Management

• Objective: Ensure smooth day-to-day functioning of all stores (Apparels) within the cluster.
• Key Activities:
• Review operational KPIs such as footfall, conversion rates, and ATV (Average Transaction Value).
• Ensure stock availability, visual merchandising standards, and SOP adherence.
• Conduct regular store audits for hygiene, service quality, and compliance.

3. Team Management & Development

• Objective: Build and lead a high-performing team aligned with organizational goals.
• Key Activities:
• Recruit, train, and mentor Store Managers and sales staff.
• Drive motivation through performance reviews, coaching, and incentives.
• Implement succession planning and build bench strength.

4. Customer Experience & Retention

• Objective: Enhance customer satisfaction and loyalty.
• Key Activities:
• Monitor and improve customer service standards across stores.
• Analyze customer feedback and implement necessary changes.
• Promote loyalty programs and customer engagement activities.

5. Inventory & Stock Management

• Objective: Optimize inventory levels to minimize stockouts and markdowns.
• Key Activities:
• Ensure accurate stock forecasting and timely replenishment.
• Minimize inventory aging and manage shrinkage.
• Coordinate with the merchandising team for stock alignment.

6. Budgeting & Cost Control

• Objective: Maintain profitability and control operational costs.
• Key Activities:
• Monitor and manage P&L of each store in the cluster.
• Identify cost-saving opportunities without compromising service quality.
• Approve and control expenses related to store operations.

7. Reporting & Insights

• Objective: Provide actionable insights and maintain data transparency.
• Key Activities:
• Prepare and share daily/weekly/monthly sales and operational reports.
• Present business performance to regional/zone heads with insights and recommendations.
• Use data analytics to inform decision-making.

Job Type: Full-time

Pay: ₹100,000.00 - ₹150,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• total: 10 years (Required)

Work Location: In person