Posted:1 day ago|
Platform:
On-site
Full Time
Job Summary The Cloud Specialist will play a crucial role in managing and optimizing our Microsoft Teams environment ensuring seamless collaboration across the organization. With a hybrid work model the specialist will focus on enhancing user experience and driving efficiency through effective administration and support of Microsoft Teams. This role requires a deep understanding of Microsoft Teams and collaboration tools to support our dynamic workforce. Responsibilities Manage and optimize the Microsoft Teams environment to ensure seamless collaboration across the organization. Oversee the administration of Microsoft Teams ensuring all configurations align with company policies and best practices. Provide expert support and troubleshooting for Microsoft Teams-related issues ensuring minimal disruption to users. Collaborate with IT and other departments to implement new features and updates in Microsoft Teams. Develop and maintain documentation and training materials for end-users to enhance their understanding and usage of Microsoft Teams. Monitor and analyze usage patterns and performance metrics to identify areas for improvement in the Microsoft Teams environment. Implement security measures and compliance protocols to protect company data within Microsoft Teams. Coordinate with vendors and service providers to resolve technical issues and optimize service delivery. Lead initiatives to integrate Microsoft Teams with other collaboration tools and platforms used within the organization. Conduct regular audits and assessments to ensure the Microsoft Teams environment remains efficient and secure. Provide insights and recommendations to management on how to leverage Microsoft Teams for improved collaboration and productivity. Stay updated with the latest trends and developments in Microsoft Teams and related technologies. Engage with stakeholders to gather feedback and continuously improve the Microsoft Teams experience for all users. Data considered for migration Exchange - 6.5 TB SPO and Teams - 4 TB OneDrive - 6 TB. Migration tool setup and config with licensing validation POC testing for data integrity mail flow and coexistence validation Qualifications Possess extensive experience in Microsoft Teams administration and support demonstrating a deep understanding of its features and capabilities. Exhibit strong problem-solving skills and the ability to troubleshoot complex technical issues related to Microsoft Teams. Demonstrate excellent communication skills to effectively collaborate with cross-functional teams and provide user support. Have a solid understanding of security and compliance protocols within Microsoft Teams to ensure data protection. Show proficiency in developing training materials and conducting user training sessions to enhance adoption and usage of Microsoft Teams. Display the ability to analyze performance metrics and usage patterns to drive improvements in the Microsoft Teams environment. Be adept at coordinating with vendors and service providers to ensure optimal service delivery and issue resolution. Certifications Required Microsoft Certified: Teams Administrator Associate Show more Show less
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