Cloud Administrator

As a Cloud Administrator (AWS), your role involves installing, supporting, and maintaining cloud/on-premise server infrastructure, and planning for and responding to performance and availability of services. You should have a working knowledge of Kubernetes and be responsible for handling Kubernetes clusters of Linux on AWS. Your duties include participating in calls, performing quality audits, building a knowledge database based on unique incidents, client engagement, and imparting training to the team. It is essential to demonstrate a blend of technical and interpersonal skills. **Key Responsibilities:** - Answer technical queries via phone, ticketing system, email, IM Chat, or rotational basis - Log all issues and resolutions, working closely with senior desktop engineers and IT management - Communicate with users, explain issues, update activity, or train on new equipment/software - Perform Linux Server administration and configuration for software upgrades and patches - Maintain system security and install/configure/fine-tune cloud infrastructure - Perform on-premise to cloud migration and monitor performance - Troubleshoot incidents, issues, and outages - Manage Kubernetes cluster creation, networking, and service account - Implement Role Based Access Control in Kubernetes, Helm Chart, and HPA - Work on scheduled tasks and ensure security through access controls, backups, and firewalls - Support cloud servers, security configuration, patching, and troubleshooting - Upgrade systems with new releases, backup monitoring and reporting - Develop expertise to train staff on new technologies and build an internal wiki with technical documentation - Provide on-call technical support as necessary and assist in maintaining an inventory of IT assets - Provide clients with step-by-step instructions, escalate IT issues when necessary - Stay updated with system information, changes, and updates - Adhere to clients" compliance and governance standards - Contribute to the technical knowledge base and participate in IT team meetings - Foster professional relationships with colleagues and promote positive customer service attitude **Qualifications Required:** - 2+ years of international experience in Configuration, management, and automation of cloud environment (AWS / Azure) - Additional 3+ years of experience in Linux - Experience in Elastic Load Balancers, auto-scaling, Virtual Private Cloud, Routing, cloud database, IAM, ACM, and SSM - Knowledge of Virtualization administration/configuration including HA/DR - Proficiency in Networking principles, scripting, multi-tier system configuration, and cloud infrastructure setup - Strong analytical and technical problem-solving skills, excellent interpersonal and communication skills - Bachelor's degree in Computer Science, Information Technology, or related discipline - AWS Cloud Practitioner, AWS Solution Associate, Red Hat Certified System Administrator/Engineer, ITIL Knowledge *Note: Salary range for this position is 40 - 60 k/month.* If you have any more queries or need further clarification, feel free to reach out.,