53 Itil Knowledge Jobs

As a Cloud Administrator (AWS), your role will involve installing, supporting, and maintaining both cloud and on-premise server infrastructure. You will be responsible for planning and responding to the performance and availability of services, with a focus on handling Kubernetes clusters of Linux on AWS. Your tasks will include: - Answering technical queries via various communication channels such as phone, ticketing system, email, IM Chat, or on rotational basis - Logging all issues and resolutions, collaborating with senior desktop engineers and IT management for problem resolution - Performing Linux Server administration and configuration for software upgrades and patches - Maintaining s...

Walk-in | TCS Chennai Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 6th December,2025,Saturday Interview time: 10 AM to 12 PM We are pleased to invite individuals who are passionate about building a career in communication. This opportunity offers a strong platform to establish yourself within the communications industry. Join our Customer Service and International Customer Support teams, where we value high-quality business conversations and effective resolution of client queries. If you are looking to grow, learn, and contribute to a dynamic environment, we look forward to hearing from you Venue : Tata Consultancy Services Ltd, 415/21-24, Kumaran Na...

Role Overview: Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Varian, a Siemens Healthineers company, is looking for an IT Program Manager to serve as the project and/or program manager for IT supported initiatives. As a PM, you will be responsible for the successful execution of projects, from project initiation through final closeout, working in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities. Key Responsibilities: - Direct all phases of projects from inception through completion - Work closely with project sponsor and cross-functional teams to develop scope, deliverables, required...

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 12th & 13th December,2025, Friday or Saturday Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Indore SEZ, Tigariya Badshah, Super Corridor, Indore 452018 Experience: 1-6 years Location: Indore Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, Good Typing skills ? 24 / 7 environment including Nightshift and weekends ? Work Location TCS Offices operating i...

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 19th November,2025, Wednesday Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Indore SEZ, Tigariya Badshah, Super Corridor, Indore 452018 Training Lead Experience: 1-6 years Location: Indore Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, Good Typing skills ? 24 / 7 environment including Nightshift and weekends ? Work Location TCS Offices operating in ...

Responsibilities Administer and support the ServiceNow platform, ensuring optimal performance and availability. Implement, configure, and customize ServiceNow applications according to business requirements. Develop and maintain ServiceNow workflows, forms, and reports. Collaborate with cross-functional teams to troubleshoot issues and implement solutions. Manage user access, roles, and permissions in ServiceNow. Conduct training sessions for end-users and provide ongoing support as needed.

Responsibilities Administer and support the ServiceNow platform, ensuring optimal performance and availability. Implement, configure, and customize ServiceNow applications according to business requirements. Develop and maintain ServiceNow workflows, forms, and reports. Collaborate with cross-functional teams to troubleshoot issues and implement solutions. Manage user access, roles, and permissions in ServiceNow. Conduct training sessions for end-users and provide ongoing support as needed.

Responsibilities Administer and support the ServiceNow platform, ensuring optimal performance and availability. Implement, configure, and customize ServiceNow applications according to business requirements. Develop and maintain ServiceNow workflows, forms, and reports. Collaborate with cross-functional teams to troubleshoot issues and implement solutions. Manage user access, roles, and permissions in ServiceNow. Conduct training sessions for end-users and provide ongoing support as needed.

Walk-in | TCS Chennai Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 6th December,2025,Saturday Interview time: 10 AM to 12 PM We are pleased to invite individuals who are passionate about building a career in communication. This opportunity offers a strong platform to establish yourself within the communications industry. Join our Customer Service and International Customer Support teams, where we value high-quality business conversations and effective resolution of client queries. If you are looking to grow, learn, and contribute to a dynamic environment, we look forward to hearing from you Venue : Tata Consultancy Services Ltd, 415/21-24, Kumaran Na...

Role: Service Desk Analyst Required Technical Skill Set: IT Service Desk Operations Desired Experience Range: 2 to 5 Yrs. Location of Requirement : Pune Mode of interview :Virtual Interview Desired Competencies (Technical/Behavioral Competency) Must-Have Atleast 2 years of experience handling Service Desk services. Fluency in English (Reading, Writing, Speaking) Understand and responds in Business Communications Good Managerial Skill Understanding and knowledge on IT Infrastructure. Work in any shift (24*7) Good-to-Have ITIL Knowledge Understanding and knowledge on IT Infrastructure. Role descriptions / Expectations from the Role Act as Single point of contact as Customer Global Service Desk...

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 22nd November,2025, Saturday. Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Indore SEZ, Tigariya Badshah, Super Corridor, Indore 452018 Training Lead Experience: 1-6 years Location: Indore Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, Good Typing skills ? 24 / 7 environment including Nightshift and weekends ? Work Location TCS Offices operating in ...

Walk-in | TCS Chennai Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 6th December,2025,Saturday Interview time: 10 AM to 12 PM We are pleased to invite individuals who are passionate about building a career in communication. This opportunity offers a strong platform to establish yourself within the communications industry. Join our Customer Service and International Customer Support teams, where we value high-quality business conversations and effective resolution of client queries. If you are looking to grow, learn, and contribute to a dynamic environment, we look forward to hearing from you Venue : Tata Consultancy Services Ltd, 415/21-24, Kumaran Na...

As a Technical Support or Service Desk Agent, your role will involve providing assistance and support to customers in a BPO environment. You will be expected to possess the following skills and qualifications: **Key Responsibilities:** - Demonstrate excellent communication skills, both verbal and written. - Utilize previous chat experience and good typing skills to effectively communicate with customers. - Be prepared to work in a 24/7 environment, including night shifts and weekends. - Work at offices located in Chennai or Indore. **Qualifications Required:** - Graduation is mandatory. - Possess international BPO experience. **Good to have:** - Experience in Core Tech Support Projects, with...

As an individual with 8-10 years of experience in the Manufacturing Industry, you will be responsible for the following key tasks: - Perform password resets, user account management, and secure deactivation for exited users. - Log, track, resolve, and close tickets within SLA, ensuring high First Call Resolution. - Provide remote support and first-level troubleshooting for Windows, applications, and email. - Maintain accurate updates in ticketing tools and take user confirmation before closure. - Escalate issues per SLA, coordinate with vendors, and keep users updated. - Conduct basic RCA, reduce recurring issues, and support process improvements. - Maintain SOPs and generate MIS reports. In...

Role Overview: As a Service Desk Agent, your primary responsibility will be to understand and capture customers" issues, document them, and adhere to process and quality standards. Your role will also require good customer handling skills and excellent communication skills. You must have experience and knowledge on MAC Systems and operating issues. Key Responsibilities: - Handle Call / Chat / Email Support to end users - Identify issues, create Service Request or Incident based on the issue type, and provide L1 resolution on call - Flag any priority incidents immediately to the Subject Matter Expert (SME) - Keep Incident records up to date throughout the life of the Incident - Ensure Inciden...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. Summary Our mission is to define, implement and evolve IT Service Supplier models that support the rapid growth in Enterprise Cloud Services. Within a team of supplier governance experts bringing skill...

As an ideal candidate for this role, you should have prior experience in Python Django, Rest Services, React.js, SQL, PL/SQL, API design, etc. You should also be familiar with web technologies such as HTTP, JSON, HTML, XPath, and JavaScript. Hands-on working experience in application development is a must for this position. Your ability to handle complex design and high-performance architecture will be crucial. Your role will involve evaluating technical approaches and discussing the pros and cons of each to arrive at a design. Strong concepts on building security around the entire data warehouse are necessary. Additionally, you should possess good functional knowledge in the areas of Infras...

As a Cloud Administrator (AWS), your role involves installing, supporting, and maintaining cloud/on-premise server infrastructure, and planning for and responding to performance and availability of services. You should have a working knowledge of Kubernetes and be responsible for handling Kubernetes clusters of Linux on AWS. Your duties include participating in calls, performing quality audits, building a knowledge database based on unique incidents, client engagement, and imparting training to the team. It is essential to demonstrate a blend of technical and interpersonal skills. **Key Responsibilities:** - Answer technical queries via phone, ticketing system, email, IM Chat, or rotational ...

As an IT Support Professional for Global Service Desk at MKS, you will play a crucial role in partnering with all IT departments to provide technology support to users. Reporting to the IT Global Service Desk Lead in Manesar, your responsibilities will include: - Ticket Management: - Receive, log, and categorize incidents and service requests through phone, chat, and email. - Provide initial support for basic issues and escalate complex problems to higher-level support as necessary. - Track, analyze, and update incidents and service requests in the ticketing system (ServiceNow). - Take ownership of tickets and actively contribute to driving them to closure. - Customer Support: - Communicate ...

As a First Level Support Specialist, you will be responsible for providing assistance to end users based on the available knowledge base. Your key responsibilities will include: - Providing desktop and laptop support - Performing basic installation and uninstallation of all desktop applications - Handling ITSM tool and allocating tickets to the appropriate resolver group - Offering support for MAC-related calls - Supporting mobile devices - Installing business-related software - Ensuring software compliance on all end-user devices To excel in this role, you should possess the following qualifications and skills: - Hardware and operating system knowledge - Software application knowledge - ITI...

Walk-in | TCS Indore Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 15th November,2025, Saturday Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Indore SEZ, Tigariya Badshah, Super Corridor, Indore 452018 Training Lead Experience: 1-6 years Location: Chennai Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, Good Typing skills ? 24 / 7 environment including Nightshift and weekends ? Work Location TCS Offices operating in ...

Shift Time: 5 PM to 2 AM Experience: 10+ years Role: IIB/MQ Admin Primary Skills: IIB Admin or MQ Admin Location: Pune, Mumbai, Chennai & Bangalore Notice Period: Immediate to 60 days Key Skill Must have: Must know MQ/IIB cluster and hands-on experience with SSL certificate installation. Have deep knowledge of Client-server and server-server architecture configuration Must have hands-on experience in MQ/IIB migration and troubleshooting skills. Must have hands-on experience in QM and queue-related error troubleshooting Must have ITIL knowledge and deployment. Must have IIB product knowledge and SSL configuration, etc MQ/IIB Administrator ESSENTIAL DUTIES & RESPONSIBILITIES The primary functi...

Walk-in | TCS Chennai Hiring for Technical Support Representative - Voice INTERVIEW DETAILS: Interview date: 15th November,2025, Saturday Interview time: 10 AM to 12 PM Venue :Tata Consultancy Services Ltd, Chennai, Module-4, 3rd Floor South Block, Chennai One It Sez Phase-2, 200 Feet Radial Rd, inner, ring road, MCN Nagar Extension, Pallavaram, Thoraipakkam, Tamil Nadu 600097 Training Lead Experience: 1-6 years Location: Chennai Job Description TSR -Technical Support Representative B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or Communication assessment by Trainer) Mandatory Skills ? Excellent Comm skill (verbal /Written) ? Chat Exp in the previous Roles, G...

Work Timings: 24/7 (Rotational Shifts) We are looking for talented individuals who are passionate about making a big impact on Customer Experience. The Global Support Consultant will be responsible for delivering high quality Level 1,1.5 & 2 support to the worlds largest Channel Data Management and Supply Chain Operating Network and Multi-Enterprise applications to meet our global customers Service Level Agreements and operational requirements. The successful candidate will be adaptable, detail-oriented, organized, have excellent communication (written & verbal), analytical and problem-solving skills. Responsibilities: Part of a team maintaining a 24x7 Global Support Services working on inci...

**Role Overview:** As a Senior Software Engineer - Application Maintenance and Support at CitiusTech, you will play a vital role in managing end customer communication, providing solutions based on standard SOPs, and ensuring the day-to-day support of application systems. You will be part of an Agile team responsible for troubleshooting application issues, resolving challenging issues, and escalating when necessary. Your expertise in application support and maintenance, healthcare domain, application troubleshooting, and various technologies will be crucial in delivering high-quality support to clients. **Key Responsibilities:** - Manage end customer communication effectively. - Provide solu...