23 Ssm Jobs

We are looking for an experienced Staff BT Site Reliability Engineer to join our Business Technology team to build, improve, and maintain our cloud platform services. The Site Reliability Engineering team builds foundational back-end infrastructure services and tooling for Okta s corporate teams. We enable teams to build infrastructure at scale and automate their software reliably and predictably. SREs are team players and innovators who build and operate technology using best practices and an agile mindset. We are looking for a smart, innovative, and passionate engineer for this role, someone who is interested in designing and implementing complex cloud-based infrastructure. This is a lean and agile team, and the ideal candidate welcomes the challenge of building in a dynamic and ever changing environment. They enjoy seeing their designs run at scale with automation, testing, and an excellent operational mindset. If you exemplify the ethics of, "If you have to do something more than once, automate it," we want to hear from you! Responsibilities Build and run development tools, pipelines, and infrastructure with a security-first mindset Actively participate in Agile ceremonies, write stories, and support team members through demos, knowledge sharing, and architecture sessions Promote and apply best practices for building secure, scalable, and reliable cloud infrastructure Develop and maintain technical documentation, network diagrams, runbooks, and procedures Designing, building, running, and monitoring Okta's IT infrastructure and cloud services Driving initiatives to evolve our current cloud platforms to increase efficiency and keep it in line with current security standards and best practices Recommend, develop, implement, and manage appropriate policy, standards, processes, and procedural updates Working with software engineers to ensure that development follows established processes and works as intended Create and maintain centralized technical processes, including container and image management Provide excellent customer service to our internal users and be an advocate for SRE services and DevOps practices Qualifications 10+ years of experience as a SRE, DevOps, Systems Engineer, or equivalent Demonstrated ability to develop complex applications for cloud infrastructure at scale and deliver projects on schedule and within budget Proficient in managing AWS multi-account environments and AWS authentication, governance, and using org management suite, including, but not limited to, AWS Orgs, AWS IAM, AWS Identity Center, and Stacksets Proficient with automating systems and infrastructure via Terraform Proficient in developing applications running on AWS or other cloud infrastructure resources, including compute, storage, networking, and virtualization Proficient with Git and building deployment pipeline using commercial tools, especially Github Actions Proficient with developing tooling and automation using Python Proficient with AWS container based workloads and concepts, especially EKS, ECS, and ECR. Experience with monitoring tools, especially Splunk, Cloudwatch, and Grafana Experience with reliability engineering concepts and security best practices on public cloud platforms Experience with image creation and management, especially for container and EC2 based workloads Experience with Github Actions Runner Controller self-hosted runners Knowledgeable with Linux system administration skills Knowledgeable of configuration management tools, such as Ansible and SSM Good communication skills, with the ability to influence others and communicate complex technical concepts to different audiences

Sr Associate Compute Engineer What you will do This role supports the day-to-day operation and maintenance of server systems and infrastructure. The engineer will perform tasks such as system monitoring, security patching, automations, and solving under guidance from senior team members, contributing to uptime and compliance. The ideal candidate will have a consistent track record in Compute ( WINTEL & Linux) Infrastructure Operations and have a passion for fostering innovation and excellence in the biotechnology industry. Additionally, collaboration with multi-functional and global teams is required to ensure seamless integration and operational excellence. The ideal candidate will have a strong background in Windows Servers and Linux service delivery and operations. This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad. Administer, monitor, and support Windows Server and Unix/Linux systems (RHEL, Ubuntu, etc.). Maintain and monitor server security and compliance standards Monitor server health and generate routine reports Perform patching, updates and backups to ensure compliance Support in incident resolution and solving Document changes and standard operating procedures What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree with 1 - 3 years of experience OR Bachelor's degree with 3 - 5 years of experience OR Diploma with 7 - 9 years of relevant experience Experience in Linux and Windows server operations Experience with virtualization (VMware, Nutanix) Basic scripting knowledge (PowerShell, Ansible, Python) Familiarity with ITIL or incident management workflows Change management expertise Excellent fixing and problem solving skills Preferred Qualifications: Exposure to cloud environments (AWS, Azure) Interest in automation tools and infrastructure-as-code Exposure to monitoring tools (Dynatrace) Knowledge of configuration management tools (Ansible, SSM or MECM) Professional Certifications: CompTIA Server+ or Microsoft Fundamentals (preferred) CompTIA Linux+ or RedHat Certified Systems Administrator Soft Skills: Thorough and organized Effective communicator Ability to follow procedures accurately Willingness to learn and grow Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Must Have: Expert in MSSQL database ( SQL queries, tables, index, stored procedure, partition, replication, failover etc), Unix Shell Scripting, Windows Server Good to Have: Monitoring tools ELK/AppDynamics, SSM JD: - Expert in alerting and Monitoring tools like ELK, AppDynamics, SSM etc - Hands on Automation using PowerShell script, UNIX script etc - Expert in MSSQL database ( SQL queries, tables, index, stored procedure, partition, replication, failover etc) - Good understanding on network concepts like load balancer, VIP, Pool members etc - Good understanding on certificates and how they should be used to protect customer data and meet bank s regulatory requirements. - Quick self-learner and should be flexible and adaptable to learn new technologies. - Should have engineering mind set and should have good understanding on the retail loan business that runs on platform windows/java/MSSQL platform.

Job Summary We are seeking a highly skilled Cloud Specialist with 7 to 10 years of experience to join our dynamic team. The ideal candidate will have extensive experience in AWS Trusted Advisor AWS SSM Amazon S3 Glacier AWS X-Ray AWS CodePipeline AWS CodeDeploy AWS CodeCommit AWS CodeBuild Amazon EventBridge AWS Security Hub Amazon Macie Amazon GuardDuty AWS ADFS AWS Certificate Manager and AWS Single Sign-On. This role is hybrid with day shifts and does not require travel. Responsibilities Lead the design implementation and management of cloud infrastructure using AWS services. Oversee the deployment and maintenance of applications using AWS CodePipeline CodeDeploy CodeCommit and CodeBuild. Provide expert guidance on the use of AWS Trusted Advisor to optimize cloud resources and ensure best practices. Implement and manage AWS SSM for operational efficiency and automation. Utilize Amazon S3 Glacier for cost-effective data archiving and long-term storage solutions. Monitor and troubleshoot application performance with AWS X-Ray. Develop event-driven architectures using Amazon EventBridge. Ensure robust security measures by leveraging AWS Security Hub Amazon Macie and Amazon GuardDuty. Manage identity and access management with AWS ADFS and AWS Single Sign-On. Oversee the issuance and management of SSL/TLS certificates using AWS Certificate Manager. Collaborate with cross-functional teams to ensure seamless integration and deployment of cloud solutions. Provide technical support and guidance to team members and stakeholders. Stay updated with the latest AWS services and best practices to continuously improve cloud infrastructure. Qualifications Must have 7 to 10 years of experience in cloud infrastructure management. Must have hands-on experience with AWS Trusted Advisor AWS SSM Amazon S3 Glacier AWS X-Ray AWS CodePipeline AWS CodeDeploy AWS CodeCommit AWS CodeBuild Amazon EventBridge AWS Security Hub Amazon Macie Amazon GuardDuty AWS ADFS AWS Certificate Manager and AWS Single Sign-On. Nice to have experience in Billing & Revenue Management and Devices domain. Must have strong problem-solving skills and the ability to work in a hybrid work model. Must have excellent communication and collaboration skills. Must be detail-oriented and able to manage multiple tasks simultaneously. Must be proactive in identifying and addressing potential issues in cloud infrastructure.

Job Summary We are seeking a highly skilled Cloud Specialist with 7 to 10 years of experience to join our dynamic team. The ideal candidate will have extensive experience in AWS Trusted Advisor AWS SSM Amazon S3 Glacier AWS X-Ray AWS CodePipeline AWS CodeDeploy AWS CodeCommit AWS CodeBuild Amazon EventBridge AWS Security Hub Amazon Macie Amazon GuardDuty AWS ADFS AWS Certificate Manager and AWS Single Sign-On. This role is hybrid with day shifts and does not require travel. Responsibilities Lead the design implementation and management of cloud infrastructure using AWS services. Oversee the deployment and maintenance of applications using AWS CodePipeline CodeDeploy CodeCommit and CodeBuild. Provide expert guidance on the use of AWS Trusted Advisor to optimize cloud resources and ensure best practices. Implement and manage AWS SSM for operational efficiency and automation. Utilize Amazon S3 Glacier for cost-effective data archiving and long-term storage solutions. Monitor and troubleshoot application performance with AWS X-Ray. Develop event-driven architectures using Amazon EventBridge. Ensure robust security measures by leveraging AWS Security Hub Amazon Macie and Amazon GuardDuty. Manage identity and access management with AWS ADFS and AWS Single Sign-On. Oversee the issuance and management of SSL/TLS certificates using AWS Certificate Manager. Collaborate with cross-functional teams to ensure seamless integration and deployment of cloud solutions. Provide technical support and guidance to team members and stakeholders. Stay updated with the latest AWS services and best practices to continuously improve cloud infrastructure. Qualifications Must have 7 to 10 years of experience in cloud infrastructure management. Must have hands-on experience with AWS Trusted Advisor AWS SSM Amazon S3 Glacier AWS X-Ray AWS CodePipeline AWS CodeDeploy AWS CodeCommit AWS CodeBuild Amazon EventBridge AWS Security Hub Amazon Macie Amazon GuardDuty AWS ADFS AWS Certificate Manager and AWS Single Sign-On. Nice to have experience in Billing & Revenue Management and Devices domain. Must have strong problem-solving skills and the ability to work in a hybrid work model. Must have excellent communication and collaboration skills. Must be detail-oriented and able to manage multiple tasks simultaneously. Must be proactive in identifying and addressing potential issues in cloud infrastructure.

locationsBangalore, Indiaposted onPosted 14 Days Ago job requisition id30669 FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity " FICO is seeking a Cyber/Cloud security Lead Engineer with Engineering experience to implement detections of Cloud and Container security.As a part of your role, you will be responsible for implementing automations to manage the Cloud and Container security solution. This role is specifically to build prototypes and orchestrate the manual tasks using automation in the cloud security space ." - Sr Director, Cyber Security What Youll Contribute Experience in Designing, Engineering, and Securing complex infrastructure architectures. Security relevant experience with AWS and implementing best practices regarding securing cloud infrastructure and cloud services (AWS certifications are desirable). Experience in working with Cloud security posture management (CSPM) with open source tooling or SAAS based product. Experience with tools like AWS CLI and creating resources in the cloud infra using Infra as a code (Terraform is desirable). Experience in Python scripting or programming languages with an automation mindset. Experience working on Multi account, multi region infrastructure setup. Should have experience with AWS Org, Cross account access and working with services like CloudWatch, CloudTrail, GuardDuty, Security Hub, AWS Inspector, AWS SSM and other security related services. Should have knowledge on CI/CD tools like Jenkins (especially pipelines creation). Experience with source control tools like Git, Bitbucket (Bitbucket is desirable). Experience with agile project management tools like JIRA, Confluence (JIRA is desirable). Experience working with artifactory tools like jfrog, Nexus (jfrog is desirable). What Were Seeking 3 or more years of Engineering experience specifically implementating automations using Python in AWS Public cloud environment. Experience working on containerized solutions with Docker, Kubernetes using ECR, ECS and EKS services in AWS. 2 or more years of security relevant experience with AWS and implementing best practices in regards to securing cloud infrastructure and cloud services (AWS certifications are desirable). Experience with tools like AWS CLI and creating resources in the cloud infra using Infra as a code (Terraform is desirable). Should have knowledge on CI/CD tools like Jenkins (especially pipelines creation). Experience with source control tools like Git, Bitbucket. Experience with agile project management tools like JIRA, Confluence. Experience working with artifactory tools like jfrog, Nexus (jfrog is desirable). Experience implementing automations using serverless platforms in the Cloud environment. Experience in working with Cloud security posture management (CSPM) with open source tooling or SAAS based product. Experience on integration with SIEM tool like Splunk Cloud. Experience with regulated environments in regards to exceeding published controls such as PCI-DSS, CIS, NIST, and/or STIG and meeting compliance. Our Offer to You An inclusive culture strongly reflecting our core values:Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at

Overview Job Title: Senior DevOps Engineer Location: Bangalore / Hyderabad / Chennai / Coimbatore Position: Full-time Department: Annalect Engineering Position Overview Annalect is currently seeking a Senior DevOps Engineer to join our technology team remotely, We are passionate about building distributed back-end systems in a modular and reusable way. We're looking for people who have a shared passion for data and desire to build cool, maintainable and high-quality applications to use this data. In this role you will participate in shaping our technical architecture, design and development of software products, collaborate with back-end developers from other tracks, as well as research and evaluation of new technical solutions. Responsibilities Key Responsibilities: Build and maintain cloud infrastructure through terraform IaC. Cloud networking and orchestration with AWS (EKS, ECS, VPC, S3, ALB, NLB). Improve and automate processes and procedures. Constructing CI/CD pipelines. Monitoring and handling incident response of the infrastructure, platforms, and core engineering services. Troubleshooting infrastructure, network, and application issues. Help identify and troubleshoot problems within environment. Qualifications Required Skills 5 + years of DevOps experience 5 + years of hands-on experience in administering cloud technologies on AWS, especially with IAM, VPC, Lambda, EKS, EC2, S3, ECS, CloudFront, ALB, API Gateway, RDS, Codebuild, SSM, Secret Manager, Lambda, API Gateway etc. Experience with microservices, containers (Docker), container orchestration (Kubernetes). Demonstrable experience of using Terraform to provision and configure infrastructure. Scripting ability - PowerShell, Python, Bash etc. Comfortable working with Linux/Unix based operating systems (Ubuntu preferred) Familiarity with software development, CICD and DevOps tools (Bitbucket, Jenkins, GitLab, Codebuild, Codepipeline) Knowledge of writing Infrastructure as Code (laC) using Terraform. Experience with microservices, containers (Docker), container orchestration (Kubernetes), serverless computing (AWS Lambda) and distributed/scalable systems. Possesses a problem-solving attitude. Creative, self-motivated, a quick study, and willing to develop new skills. Additional Skills Familiarity with working with data and databases (SQL, MySQL, PostgreSQL, Amazon Aurora, Redis, Amazon Redshift, Google BigQuery). Knowledge of Database administration. Experience with continuous deployment/continuous delivery (Jenkins, Bamboo). AWS/GCP/Azure Certification is a plus. Experience in python coding is welcome. Passion for data-driven software. All of our tools are built on top of data and require work with data. Knowledge of laaS/PaaS architecture with good understanding of Infrastructure and Web Application security Experience with logging/monitoring (CloudWatch, Datadog, Loggly, ELK). Passion for writing good documentation and creating architecture diagrams.

Job Objective: We are looking for an experienced Scrum Master to join our International Health portfolio in Bangalore, India. Scrum Master's primary focus will be to create an environment where the teams can deliver high quality, valuable software with a one team approach. Scrum Master will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery. Serves as the servant leader of the Scrum team by removing impediments and helping the team remain successful and on schedule. Must have a sufficient understanding of technology to lead team members and help them overcome their development roadblocks. Scrum Master must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and results align with objectives. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Recognized internally as a subject matter expert on Scrum. Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Cross collaborates with members of the team from various functions, example data scientist, data analyst, data governance, technology, engineering, quality analysts, product owners, etc. and bring them together as One Team to drive outcomes. Guiding the team on how to get the most out of self-organization. Assessing the Agile maturity of the team and coach the team to achieve higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on problem solving, openness, honesty, and respect. Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible and leading by example. Facilitating daily scrum, sprint planning, demo, retrospective, PI planning breakout and all essential SAFe events. Helping team identify their capacity, risks, and dependencies. Preferred Skills/Experience: Experience in working in Health Insurance domain. At least 4 years of experience in Scrum Master/Team Coach role. Any of the following certification: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) PSM (Professional Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Knowledge of agile frameworks: Scrum, SAFe, Kanban. Knowledge and/or experience with widely successful Agile techniques: User Story creation including Acceptance Criteria, estimation, DoD, DoR, TDD, Continuous Integration, Continuous Deployment, Pair Programming, Automated Testing, Agile Games. Experience applying a wide variety of well-documented patterns and techniques, example: Burndown techniques, Retrospective formats, handling bugs, etc. Excellent communication and mentoring skills. Hands-on experience with tools like Jira, Confluence, SharePoint, Mural. Ability to prepare and track team dashboards and plans in Jira.

Overview Job Title: Senior DevOps Engineer Location: Bangalore / Hyderabad / Chennai / Coimbatore Position: Full-time Department: Annalect Engineering Position Overview Annalect is currently seeking a Senior DevOps Engineer to join our technology team remotely, We are passionate about building distributed back-end systems in a modular and reusable way. We're looking for people who have a shared passion for data and desire to build cool, maintainable and high-quality applications to use this data. In this role you will participate in shaping our technical architecture, design and development of software products, collaborate with back-end developers from other tracks, as well as research and evaluation of new technical solutions. Responsibilities Key Responsibilities: Build and maintain cloud infrastructure through terraform IaC. Cloud networking and orchestration with AWS (EKS, ECS, VPC, S3, ALB, NLB). Improve and automate processes and procedures. Constructing CI/CD pipelines. Monitoring and handling incident response of the infrastructure, platforms, and core engineering services. Troubleshooting infrastructure, network, and application issues. Help identify and troubleshoot problems within environment. Qualifications Required Skills 5 + years of DevOps experience 5 + years of hands-on experience in administering cloud technologies on AWS, especially with IAM, VPC, Lambda, EKS, EC2, S3, ECS, CloudFront, ALB, API Gateway, RDS, Codebuild, SSM, Secret Manager, Lambda, API Gateway etc. Experience with microservices, containers (Docker), container orchestration (Kubernetes). Demonstrable experience of using Terraform to provision and configure infrastructure. Scripting ability - PowerShell, Python, Bash etc. Comfortable working with Linux/Unix based operating systems (Ubuntu preferred) Familiarity with software development, CICD and DevOps tools (Bitbucket, Jenkins, GitLab, Codebuild, Codepipeline) Knowledge of writing Infrastructure as Code (laC) using Terraform. Experience with microservices, containers (Docker), container orchestration (Kubernetes), serverless computing (AWS Lambda) and distributed/scalable systems. Possesses a problem-solving attitude. Creative, self-motivated, a quick study, and willing to develop new skills. Additional Skills Familiarity with working with data and databases (SQL, MySQL, PostgreSQL, Amazon Aurora, Redis, Amazon Redshift, Google BigQuery). Knowledge of Database administration. Experience with continuous deployment/continuous delivery (Jenkins, Bamboo). AWS/GCP/Azure Certification is a plus. Experience in python coding is welcome. Passion for data-driven software. All of our tools are built on top of data and require work with data. Knowledge of laaS/PaaS architecture with good understanding of Infrastructure and Web Application security Experience with logging/monitoring (CloudWatch, Datadog, Loggly, ELK). Passion for writing good documentation and creating architecture diagrams.

Position Overview: Facilitate custom application development projects using Agile methodology. Coordinate with different project, business teams, scrum teams, technical teams, and end-users in achieving the corporate deliverables on-time. Capture meeting notes and track action items. Strong interaction with the Business, Business Process Engineer, Super Users, Systems Analysts, Software Specialists, UX Developers and Project Managers are essential. Collaborate with other IT and Business teams to enable the Project teams with high delivery standards. Have the capability to understand web and mobile development languages like AWS Cloud, Angular, JavaScript, .Net, HTML5/CSS, SAP etc. and able to work with them to meet the business requirements. Ability to handle the team dynamics. Sound knowledge in SAFe Agile practice. Should have good communication skills. Should possess fundamental knowledge on cloud platform. Prototyping Mindset in terms of Design thinking/Design Sprint approach with team. Required Skills: Project Delivery/Reporting Lead and coach scrum adoption Team Management Certifications: Preferred SSM or SASM or SA in SAFe practice PMI Certification (Good to have) Key Responsibilities: Display Servant leadership and enable the Agile practices within the team through practice. Solid experience in Sprint activities, identifying priorities and dependencies. Good experience in effectively managing the product backlog using JIRA . Arrange and optimize product backlog. Help communicate the owners wish list to the project team. Organize scrum ceremonies. Ensure project deliverables are delivered on time with right quality as per IFF standard practice and guideline. Good Experience in Risk identification and mitigation. Track and control the schedule, resources, and costs. Coach Teams in Best Practices to achieve common project goal. Ability to drive 2 or more Scrum teams. Facilitate Scrum Collaborations and co-ordinate with the project stake holders. Implement changes and steps to increase the teams productivity. Collaborate with other scrum masters to improve the methodologies efficiency. Remove impediments and foster an environment for high-performing team dynamics. Support SAFe principles and practices, identifying and eliminating impediments, and facilitating flow. Helps the team coordinate with other teams on the Agile Release Train (ART). Able to collaborate and work closely with Cloud/Infrastructure team and handle the change requests/deployments. Experience Criteria: Total Enterprise experience 10+ Years. 5+ Years in collaborative project delivery who comes with technical background and handling projects in agile mode of delivery. Internal Background/Academic Qualification: Bachelor's /Post Graduate degree or higher in science or engineering. MBA or other advanced degree is a plus. Courses: AWS Fundamentals Specialization. (Good to have) Design Sprint. (Good to have) Atlassian o Jira Fundamentals. (Must) o Reporting in Jira Software. (Must) o Gain Project Insights through JQL. (Good to have) Job Relevant Competencies: Good in presentation skills. Strong MS Office skills (Excel / PPT/ Word etc.,). Project management Tool - Atlassian JIRA. Good in Communication skills (Verbal and Written). Solid teamwork and interpersonal skills; meet challenging timelines. Ability to establish and maintain a high level of customer trust and confidence. Ability to deliver prototypes/proof of concepts in design sprint mode

1) On role 2) Fix salary + Incentive 3) Recruiting a team of advisors on commission basis 4) Handling the advisers to work 5) Provide them for training regarding the products 6) Identifying the prospective customers 7) Make them aware of the role.

1) On role 2) Fix salary + Incentive 3) Recruiting a team of advisors on commission basis 4) Handling the advisers to work 5) Provide them for training regarding the products 6) Identifying the prospective customers 7) Make them aware of the role.

In-depth knowledge of AWS services including EC2, S3, RDS, Lambda, ACM, SSM, and IAM. Experience with Kubernetes (EKS) and Elastic Container Services (ECS)for orchestration and deployment of microservices. Engineers are expected to be able to execute upgrades independently. Cloud Architecture : Proficient knowledge on AWS advanced networking services including CloudFront, Transit Gateway Monitoring & Logging: Knowledge of AWS CloudWatch, CloudTrail, OpenSearch and Grafana monitoring tools. Security Best Practices : Understanding of AWS security features and compliance standards. API: RestAPI/OneAPI Relevant experience mandatory Infrastructure as Code (IaC): Proficient in AWS CloudFormation and Terraform for automated provisioning. Scripting Languages: Proficient in common languages (PowerShell, Python and Bash) for automation tasks. CI/CD Pipelines: Familiar with tools like Azure DevOps Pipelines for automated testing and deployment. Relevant Experience - A minimum of 4-5 years experience in a comparable Cloud Engineer Role Nice to Have: Knowledge/Hands-On Azure services Agile Frameworks: Proficient knowledge about Agile ways of working (SCRUM, SAFe) Certification In case of AWS at least:: Certified Cloud Practitioner + Certified Solutions Architect Associate + Certified Solution Architect Professional. In case of Azure at least: Microsoft Certified: Azure Solutions Architect Expert Mindset: Platform engineers must focus on automating activities where possible, to ensure stability, reliability and predictability.

Hi, Greetings from Loalith Manpower! We are excited to share that we have immediate openings for life insurance sales professionals with team-handling experience. We are specifically looking for individuals with experience in the Agency or APC channels sales. Job Location: Kolkata , Durgapur, Asansol, Burdwan, Cuttack, Balasore, Kharagpur, Raipur, Rourkela, Serampore, Siliguri, Ahmedabad, Pune, Mumbai - Borivali, Dadar, Kalyan 2, Ghatkopar, Andheri, Thane, Nagpur, Rajkot, Baroda, Surat, Nasik, Delhi, Goregaon, Lucknow, Kanpur, Guwahati, Nashik Guwahati,Nashik Preferred candidate profile : Minimum 2 years of experience in insurance sales. On roll and permanent employee from day 1. Must have team handling in insurance sales. Every 6 months hike and promotion Loyalty (2 yrs of average tenure) Fast track promotions Qualifications: Graduate in any discipline. Domicile : Same city for last 3 years Maximum CTC: 4 - 10LPA. Age limit: Max 45 years If you are interested in exploring this opportunity, we would appreciate it if you could share your updated resume to loalith54@gmail.com or WhatsApp to 8977916325. Regards, Anita HR - Talent Acquisition Team, Loalith Manpower Services. Contact: 8977916325

Hi, Greetings from Loalith Manpower! We are excited to share that we have immediate openings for life insurance sales professionals with team-handling experience. We are specifically looking for individuals with experience in the Agency or APC channels sales. Job Location: Kolkata , Durgapur, Asansol, Burdwan, Cuttack, Balasore, Kharagpur, Raipur, Rourkela, Serampore, Siliguri, Ahmedabad, Pune, Mumbai - Borivalli, Dadar, Kalyan 2, Ghatkopar, Andheri, Thane, Nagpur, Rajkot, Baroda, Surat, Nasik, Delhi, Goregaon, lucknow,Kanpur, Guwahati. Preferred candidate profile : Minimum 2 years of experience in insurance sales. On roll and permanent employee from day 1. Must have team handling in insurance sales. Every 6 months hike and promotion Loyalty (2 yrs of average tenure) Fast track promotions Qualifications: Graduate in any discipline. Domicile : Same city for last 3 years Maximum CTC: 4 - 10LPA. Age limit: Max 45 years If you are interested in exploring this opportunity, we would appreciate it if you could share your updated resume to loalithjobs1@gmail.com or WhatsApp to 89775 32829. Regards, Gowthami, HR - Talent Acquisition Team, Loalith Manpower Services. Contact: 89775 32829

. Facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, for multiple teams. Coach teams on Agile principles and practices, ensuring alignment with Scaled Agile Framework (SAFe) and our organization's Agile methodology. Identify and remove impediments that obstruct the progress of teams, escalating to management as necessary. Collaborate with Product Owners to ensure the backlog is refined, prioritized, and ready for sprint planning. Foster a culture of continuous improvement, encouraging teams to experiment, learn, and adapt to changing requirements. Develop and maintain metrics to measure team performance, identifying areas for improvement and implementing changes as needed. Facilitate communication and collaboration between teams, stakeholders, and product owners. Ensure that teams are following SAFe principles and practices, including Agile Release Trains (ARTs), Program Increments (PIs), and Iterations. Participate in Agile coaching and training activities, providing guidance and support to teams and stakeholders during SAFe rollout in the project. Stay up-to-date with industry trends, best practices, and emerging technologies in Agile and SAFe. Your Profile You are best equipped for this task if you have: Bachelors degree in Computer Science, or a related field. At least 5 years of experience as a Scrum Master, with a focus on Scaled Agile Framework (SAFe). Scaled Agile certification, such as SAFe Scrum Master (SSM) or SAFe Advanced Scrum Master (SASM). Strong understanding of Agile principles and practices, including Scrum, Kanban, and Lean. Experience working in a scaled Agile environment, with multiple teams and stakeholders. Excellent communication, facilitation, and coaching skills. Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines. Strong analytical and problem-solving skills, with the ability to identify and remove impediments.

Hi, Greetings from Loalith Manpower! We are excited to share that we have immediate openings for life insurance sales professionals with team-handling experience. We are specifically looking for individuals with experience in the Agency or APC channels sales. MP,SMP,CMP,BMP,BDM,SSM etc Preferred candidate profile : Minimum 2 years of experience in insurance sales. Must have field sales experience in any BFSI/Insurance/Pharma/FMCG/Telecom. On roll and permanent employee from day 1. Must have team handling in insurance sales. Every 6 months hike and promotion Loyalty (2 yrs of average tenure) Fast track promotions Qualifications: Graduate in any discipline. Domicile : Same city for last 3 years Maximum CTC: 4 - 10LPA. Age limit: Max 45 years If you are interested in exploring this opportunity, we would appreciate it if you could share your updated resume to loalithmps@gmail.com or WhatsApp to 8977027369. Regards, Chandrakala Reddy HR - Talent Acquisition Team, Loalith Manpower Services. Contact: 8977027369

Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : AWS Architecture, Ansible Developer, AWS Architect Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BE Summary :As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve working with AWS Architecture and ensuring smooth operations of the systems and services. Roles & Responsibilities: Minimum 2 years working experience of automating the build, configuration, and maintenance of IaaS and PaaS solutions in either AWS or Azure. Hands-on experience with Terraform-Terraform Enterprise for the development and deployment of Infrastructure-as-Code IaC templates and modules within a cloud-based deployment model. Strong understanding of AWS and/or Azure IaaS/PaaS services eg. AWS SSM, Azure DevOps, AWS S3, EC2, RDS, IAM, CloudWatch or Azure equivalent. Should possess good hands on in python and should be able to automate the optimization actions (Say power operations, right sizing etc) using Lambda.Professional & Technical Skills: Must have thorough knowledge on different AWS services, Trusted Advisor, various other billing/CO services. Any Coding knowledge preferably in python.?AWS/Azure/GCP Solution Architect Professional certifications.?Good hands-on in python and Linux.?Technical experience on Cloud and Datacenter Technologies including Private and Public Cloud.?Should have experience in discovery, assessment, design and migration of infrastructure applications from on premises to hybrid/public cloud.?Should have delivered application and infrastructure assessments for clients, providing an application disposition into retain, rehost, retire, re-platform, refactor.?Good hand-on with Terraform/Ansible. Additional Information: Good verbal and written communication skills to connect with customers at varying levels of the organization Ability to operate independently and make decisions with little supervision. Thorough understanding of configuration Management (Github) Qualification BE

Hi Greetings!!! We have huge Vacancies in TOP insurance companies in Team handling positions Positions : MP, Sr.MP,CMP,BMP,BAM,BM,Sr.BM etc... required agency sales profile with good consistency in Life Insurance Preferred. Graduation Must and 2years Localitity we looking for. CTC: 6 TO 15 Lac + Unlimited Incentives if you are Interested pls share your resume to loalithmps@gmail.com or what's app me to 8977027369 References are highly appreciated.. Best Regards, Chandrakala Reddy HR Team 8977027369

Job TitleStaff Engineer-IP/MPLS Location Bengaluru Work EmploymentFull time DepartmentWireline Domain Testing Reporting to Principal Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are ThisteamisresponsibleforPlatformandsoftwarevalidationfortheentireproductportfolio.TheywilldevelopautomationFrameworkfortheentireproductportfolio.Teamwilldevelopanddelivercustomerdocumentationandtrainingsolutions.CompliancewithtechnicalcertificationssuchasTL9000andTSECisessentialforensuringindustrystandardsandregulatoryrequirementsaremet. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: As a technical expert, you will contribute in product development and delivery including planning, requirement analysis, design, implementation, validation, verification and field testing Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality Mandatory skills: 10+ years of experience with BE/B.Tech./M.Tech. (EE/CS) Degree Interest in progressing a career in Ethernet and IP domains. Ability to contribute individually and drive/mentor high performance verification teams to achieve stated objectives. Good hands-on experience of L3 Protocols such as VRRP, OSPF, BGP LDP, RSVP-TE, BFD, Graceful restart, Segment routing, PIM SM/SSM, IGMP v2/v3, L2 VPN, L3 VPN, MVPN etc. Automation hands-on experience in TCL/Perl/Python. Desired skills: Should have work experience in Familiar with any 5G and L1 Schedulers Good debugging skills, log analysis and solving Field issues. Preferred Qualifications: Experience: 10 to 15 years’ experience from Telecommunication or Networking background. Education: B.Tech/BE(CSE/ECE/EEE/IS)oranyotherequivalentdegree Candidate should have good coding skills in C/C++. Diversity and Inclusion Statement Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job Title Lead Engineer-IP/MPLS Location Bengaluru Work EmploymentFull time DepartmentWireline Domain Testing Reporting toStaff Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: ThisteamisresponsibleforPlatformandsoftwarevalidationfortheentireproductportfolio.TheywilldevelopautomationFrameworkfortheentireproductportfolio.Teamwilldevelopanddelivercustomerdocumentationandtrainingsolutions.CompliancewithtechnicalcertificationssuchasTL9000andTSECisessentialforensuringindustrystandardsandregulatoryrequirementsaremet. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: As a technical expert, you will contribute in product development and delivery including planning, requirement analysis, design, implementation,validation,verification and field testing. Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality Mandatory skills: 6+ years of experience with BE/B.Tech./M.Tech. (EE/CS) Degree Interest in progressing a career in Ethernet and IP domains. Ability to contribute individually and drive/mentor high performance verification teams toachieve stated objectives. Good hands on experience of L3 Protocols such as VRRP, OSPF, BGP LDP, RSVP-TE, BFD, Graceful restart, Segment routing, PIM SM/SSM, IGMP v2/v3, L2 VPN, L3 VPN, MVPN etc. Automation hands-on experience in TCL/Perl/Python. Desired skills: Should have work experience in Familiar with any 5G and L1 Schedulers Good debugging skills, log analysis and solving Field issues. Preferred Qualifications: Experience: 6to10years’experiencefrom TelecommunicationorNetworking background. Education: B.Tech/BE(CSE/ECE/EEE/IS)oranyotherequivalentdegree Candidate should have good coding skills in C/C++. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Job Title Senior Engineer-IP/MPLS Location Bengaluru Work EmploymentFull time DepartmentWireline Domain Testing Reporting toLead Engineer About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are ThisteamisresponsibleforPlatformandsoftwarevalidationfortheentireproductportfolio.TheywilldevelopautomationFrameworkfortheentireproductportfolio.Teamwilldevelopanddelivercustomerdocumentationandtrainingsolutions.CompliancewithtechnicalcertificationssuchasTL9000andTSECisessentialforensuringindustrystandardsandregulatoryrequirementsaremet. Team works closely with PLM, HW and SW architects, sales and customer account teams to innovate and develop network deployment strategy for a broad spectrum of networking products and software solutions. As part of this team, you will get an opportunity to validate, demonstrate and influence new technologies to shape future optical, routing, fiber broadband and wireless networks. What you work: As a technical expert, you will contribute in product development and delivery including planning, requirement analysis, design, implementation,validation,verification and field testing. Analyze and prioritize various features for different sub-systems to get a synchronized system delivery in a phased manner Closely work with other teams and partners to carry out system integration and user acceptance testing Focus to continuously improve system performance with quality Mandatory skills: 3+ years of experience with BE/B.Tech./M.Tech. (EE/CS) Degree Interest in progressing a career in Ethernet and IP domains. Ability to contribute individually and drive/mentor high performance verification teams to achieve stated objectives. Good hands-on experience of L3 Protocols such as VRRP, OSPF, BGP LDP, RSVP-TE, BFD, Graceful restart, Segment routing, PIM SM/SSM, IGMP v2/v3, L2 VPN, L3 VPN, MVPN etc. Automation hands-on experience in TCL/Perl/Python. Desired skills: Should have work experience in Familiar with any 5G and L1 Schedulers Good debugging skills, log analysis and solving Field issues. Preferred Qualifications: Experience: 3to6years’experiencefrom TelecommunicationorNetworking background. Education: B.Tech/BE(CSE/ECE/EEE/IS)oranyotherequivalentdegree Candidate should have good coding skills in C/C++. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

WE ARE HIRING FOR LEADING INSURANCE FIRM/ SME ROLE / CLIENT SERVICING. MIN 3 YEARS IN BANKING OR INTERNATIONAL CUSTOMER SUPPORT MANDATORY (EXCELLENT COMMUNICATION AND WRITTERN SKILLS MANDATORY) CONTACT :- SARAN- 8095708201 AKHIL- 7795561822 JOB ROLE:-Position Summary Service Support Manager play a crucial role in • Managing customer support operations • Ensuring high-quality service delivery • Promoting customer satisfaction They combine technical expertise, leadership skills, and a customer-centric approach to drive excellence in service support within an organization. II. Primary Responsibilities • Act as the primary point of contact for the branch, providing comprehensive support • Responsible for end to end support of the policy lifecycle services • Participate in renewal review meetings alongside Producer, CSM and sales team • Support a team of 5-7 Client Service Managers at the branch • Take Proactive measures to initiate pre and post-renewal activities promptly • Monitor and follow up on triggered activities, ensuring their accuracy and timely completion • Handle queries effectively, aiming to minimize re-work at service center • Collaborates with branch to identify time consuming activities that can be offshored to service center • Foster and maintain a positive relationship with branch staff to enhance the overall customer experience III. Skills and Competencies • Excellent Written and Oral communication skills • Interpersonal skills • Proactive • Ownership and Accountability • Insurance domain knowledge • Logical thinking and decision making IV. Minimum Qualifications and Experience • Graduate with 3+ years of experience in an Insurance domain (P&C /BFSI) • Insurance certification – good to have • Transition/onboarding of service - good to have • SPOC - Single Point of Contact role for operations - good to have • Onshore travel experience – good to have