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3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
A network security engineer is required to join the Pune Deployment Team, responsible for the deployment and planning of the Banks network infrastructure in the UK, Middle-East, Africa, and India. The team is responsible for the delivery and deployment of network/security projects and requests to enhance the client's infrastructure to meet current and future business demands. You should possess a good level of Cisco Routing & Switching and hold a strong CCNA or CCNP certification or equivalent experience. Experience with Fortinet Firewalls and Firewall Migration experience, FortiAnalyzer, FortiConverter, FortiManager is essential. You should have the ability to handle numerous separate projects concurrently and be a very organized individual. Additionally, you must be able to work under pressure and to tight deadlines while maintaining attention to detail. Analyzing, reviewing, and understanding network topologies is a key aspect of the role. You will be required to coordinate multiple projects, change management, and governance efficiently, working both independently and as a member of a team. A good understanding of networking principles, documentation skills using the MS Office suite and Visio, and good customer-facing skills are necessary. This role is suitable for a Security Engineer who has at least 3 years as a Senior Project Engineer in a professional environment. Desired skills include experience with Cisco ACI, Fortinet NSE4 Certification or above, experience with EVPN, Checkpoint certification, Fortinet certification, and Load Balancing Experience (F5). The role may involve planning, managing, and deploying technology changes to support DC services, deploying LAN infrastructure to support end-user services requirements, including patching schedules for facilities to cable network equipment, and creating diagrams for Network Operations and Inventory Management. You will need to create implementation plans for RFCs to a high level of detail, correctly document pre and post checks for change verification purposes, understand and document back out plans, and identify points of no return. You will be responsible for supporting the stability and uptime of essential services by planning changes with a documented best approach mindset, identifying where changes can be completed with zero downtime to hosted services, planning and implementing changes with a cost-effective resource strategy, and identifying, understanding, and documenting change risks and mitigation tactics. Documenting the network estate for Operation Support and to support change planning, maintaining the infrastructure database, and completing network diagrams to a high standard will also be part of your responsibilities. Peer review and validation of technical deployment plans, providing constructive feedback to peers, and maintaining high standards of detail and quality are expected.,
Posted 1 day ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Technical Designer - Audiovisual (AV) at Avientek, you will be responsible for designing and implementing customized AV solutions. You will work closely with the sales and engineering teams to create exceptional AV systems for clients, ensuring that they meet their unique requirements. Your technical skills will include a comprehensive understanding of AV technologies, such as control systems like Crestron, Extron, and AMX programming and configuration, audio systems including Shure, Sennheiser, and DSP processors like Biamp and QSC, and video systems like LED and LCD video walls, projection systems, and video-over-IP technologies. You will also need expertise in unified communications and collaboration (UCC) integration with platforms such as Microsoft Teams, Zoom, and Cisco Webex, as well as knowledge of signal management using HDBaseT, HDMI, DisplayPort, and IP streaming protocols. Proficiency in design tools like AutoCAD, Visio, and AV design software such as D-Tools for creating detailed schematics and layouts is essential. Additionally, you should have a strong understanding of networking principles, including VLANs, QoS, multicast, and AV-over-IP systems like Dante, NDI, and SDVoE, along with knowledge of AV standards and compliance. In terms of soft skills, you should be able to translate technical concepts into customer-focused solutions, possess strong technical documentation, proposal writing, and presentation skills, and have analytical and troubleshooting abilities with a solution-oriented approach to complex AV challenges. Effective time management is crucial to handle multiple projects and deadlines simultaneously. Ideally, you should have 8+ years of hands-on experience in AV pre-sales engineering with a focus on solution design and technical consultancy, as well as proven expertise in end-to-end AV system architecture and integration for enterprise and commercial projects. Professional certifications such as CTS (Certified Technology Specialist) or CTS-D (Design) and manufacturer certifications like Crestron DMC-E, Extron AV Associate, or Shure Integrated Systems Certification are preferred. A Bachelor's degree in Electronics, Telecommunications, Computer Science, or a related engineering discipline is required. If you are interested in this opportunity, please write to hr@avientek.com.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Network Engineer Tier-2 at unifyCX in Mangalore, you will play a crucial role in configuring, deploying, and managing WiFi networks using Ruckus, Cambium Networks, and MikroTik equipment. Your responsibilities will include monitoring network performance, troubleshooting issues, and ensuring reliable and secure connectivity. You will collaborate with senior network engineers to maintain network infrastructure, including routers, switches, and access points. Your primary focus will be on network configuration, where you will participate in setting up and configuring network devices, implementing security measures, and ensuring compliance with organizational policies. Additionally, you will conduct routine network maintenance, updates, and assist in preparing network performance reports and analysis. In this role, you will provide technical support to end-users experiencing network issues and work closely with the support team to resolve network-related problems promptly. Continuous learning is encouraged, where you will stay updated with the latest developments in networking technologies and pursue relevant certifications and training opportunities. To be successful in this position, you should have 3 to 5 years of experience in a related field, along with an Associate degree or higher in Computer Science, Information Technology, or a related field. Fundamental knowledge of networking principles, experience with Ruckus, Cambium Networks, and MikroTik devices, and proficiency in network troubleshooting tools are essential requirements. You must be willing to work in a fixed USA Day shift, including weekends, and possess strong analytical, problem-solving, communication, and teamwork skills. Join us at unifyCX to make a real difference by helping customers solve their technical problems, work in an innovative environment with cutting-edge technology, and be part of a supportive team that values your contributions and supports your growth.,
Posted 1 week ago
3.0 - 10.0 years
0 Lacs
karnataka
On-site
You are a highly skilled 3D Printer Network Integration Expert with extensive experience in network integration and 3D printing technologies. You have over 10 years of experience in system administration, specifically integrating networked devices in industrial or manufacturing environments. Your expertise in 3D printer operations and networking principles is essential. Your main responsibilities include overseeing the integration of 3D printers into enterprise networks to ensure operational efficiency. You will be responsible for integrating 3D printers into the enterprise network infrastructure, ensuring the interoperability of new software and technologies into existing systems, planning, designing, and deploying integration with cloud solutions, operating and maintaining 3D printing equipment, drafting architecture diagrams for 3D printer connectivity, conducting technology exploration, and benchmarking fleet management systems. You will collaborate with Cybersecurity, Legal teams, Suppliers, and various stakeholders. Key Requirements: - 10+ years of experience in network integration or system administration. - 3+ years of experience with 3D printing technologies. - Expert understanding of 3D printer operation, calibration, and maintenance. - Strong proficiency in networking (TCP/IP, MQTT, CoAP, HTTP). - Expertise in system integration of hardware and software. - Ability to troubleshoot network connectivity and integration issues. - Experience with network design for 3D printers. - Hands-on experience with various 3D printing technologies. - Knowledge of data security best practices. - Understanding of configuring and managing network devices. Nice to Have: - Experience with wireless communication protocols (Wi-Fi, Bluetooth, Zigbee). - Knowledge of Azure cloud and its services. - Project management skills for integration projects. - Ability to document integration processes and standards. This role requires you to be adaptable and proactive in a fast-paced environment, focusing on technology integration and network security. Remote working options may be available, with contract durations and specifics dependent on project requirements.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
vadodara, gujarat
On-site
As a Software Engineer specializing in VC++ at Matrix, you will be a key player in our mission to be a world leader in innovative telecom and security solutions. Your role will involve designing and developing Windows-based applications, utilizing your expertise in VC++ Software Development, Design Patterns, OOPS concepts, Data Structures and Algorithms, Messages Queues, Multi-threading applications, Networking concepts, and software security. Your responsibilities will include owning the entire lifecycle of software products, from ideation to development to deployment. Your involvement in system architecture design and integration of VC++ will be critical, as you collaborate with cross-functional teams to ensure alignment between software and hardware requirements. To excel in this role, you must have a minimum of 4 years of experience in software development, along with a degree in B.E/B.tech/M.E/ M.tech (EC, Electronics, Electronics & Telecommunication, Computer Engineering, CSE). Proficiency in VC++, Visual C++, C++, and MFC is essential, as well as hands-on experience working with Visual Studio as an IDE. Your technical skills should include a solid understanding of OOPs concepts, Windows/Desktop application development, Multi-threading, Socket Programming, Networking principles (TCP/IP), and Image Processing knowledge. Exposure to Open-CV tool and Video Domain Knowledge would be advantageous. In addition to your technical expertise, you should be a motivated problem solver with the ability to communicate effectively and present solutions concisely. Your day-to-day tasks may involve writing well-designed, testable code, mentoring and guiding a team of engineers, conducting code reviews, and refining VC++ code to enhance functionality. At Matrix, you will have the opportunity to work for an Indian Tech Company that creates cutting-edge products for the global market. You will be part of a challenging and rewarding environment that fosters innovation and growth. We offer a competitive salary, generous leave schedule, company-paid medical insurance for the whole family, and other benefits to support your personal and professional well-being. If you are an energetic, passionate, and experienced software technology leader looking to make a real impact in the world of telecom and security solutions, we invite you to join our team at Matrix.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
As a Rubrik Admin, you will be responsible for designing, implementing, managing, and maintaining Rubrik backup solutions. Your role involves configuring, scheduling, and taking manual backups for various operating systems. You should have a strong background in Rubrik Backup Administration, particularly with high-end storage devices. You will act as a subject matter expert, providing direct technical support for planning, coordinating, installing, implementing, and testing releases, upgrades, or changes to backup solutions. Developing, documenting, and maintaining procedures for system utilities such as backup/restore, performance tuning, and configuration of environments will also be part of your responsibilities. Other tasks include performing restores on demand, conducting Instant VM recovery and Live mounts, protecting databases, managing volumes, and handling backups using Rubrik CDM and its upgrades. You will need to meet service level agreements for clients, prepare Root Cause Analysis reports, and provide primary/secondary on-call support. Monitoring backup schedules, troubleshooting backup failures, and having knowledge of basic networking principles, including routing, subnets, firewalls, VSS snapshots, and VMware, are essential for this role. Strong oral and written communication skills are necessary for interacting with technical peers and customers. Additionally, a good understanding of ITIL processes is required to excel in this position. If you have 4 to 8 years of experience in Rubrik administration and are located in Pan India, this role offers a challenging and rewarding opportunity to showcase your expertise in backup solutions and technical support.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for providing expert support for applications and infrastructure related to Sales & Research services. Your key responsibilities will include troubleshooting and resolving issues, offering user support for Sales & Research applications, maintaining and enhancing processes, and working with both Linux and Windows server environments. To excel in this role, you should have 2-4 years of relevant experience in the field. A Bachelor's or Master's Degree in Computer Science, Software Engineering, or a related IT field is required. You must possess a strong knowledge of RDBMS, an advanced familiarity with Linux server environments, and a basic understanding of AWS infrastructure such as EC2, S3, RDS, LB, etc. Additionally, you should have basic knowledge of networking principles, familiarity with CI-CD environments and processes, experience with technologies for integration, familiarity with Containers and Kubernetes, and knowledge of GitOps principles. Understanding how to mitigate typical web vulnerabilities like XSS and SQL injection is essential. Experience or familiarity with modern IT practices including DevOps and Agile is preferred. Having a proactive problem-solving approach, excellent communication skills to explain complex technical issues clearly, and a strong desire to learn and stay updated with the latest technologies and practices are also crucial for success in this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kozhikode, kerala
On-site
You are a smart, driven, and passionate individual who is enthusiastic about technology. Join our team of tech enthusiasts at Codelattice who are dedicated to creating impactful innovations. If you are someone who thrives in a dynamic digital environment, this could be the perfect opportunity for you. At Codelattice, we are driven by our passion for technology. We are constantly exploring digital advancements that can revolutionize our clients" businesses. As a team, we believe in collaboration and co-creation, inspiring each other to deliver outstanding work every day. Continuous learning is at the core of our culture. We foster a supportive environment where mentorship and growth are encouraged. We value the freedom for everyone to learn and contribute their unique skills and knowledge. In our workplace, you are your own boss. We empower our team members to take the lead in their areas of expertise without micromanagement. If you encounter challenges, rest assured that we will provide the necessary support to help you overcome them. With a global vision, we aim to be a leading solutions provider on an international scale. Through cutting-edge technology and innovative products, we strive to connect business communities worldwide. As strong advocates for gender diversity in technology, we champion women in the field. We are committed to creating a nurturing and inclusive environment that empowers our female colleagues to excel in their chosen domains. Join us at Codelattice and be part of a team that values creativity, collaboration, and continuous growth. --- **Job Title:** Email Specialist **Location:** Calicut **Job Description:** As an Email Specialist at Codelattice, you will be instrumental in providing technical support and assistance to customers and internal stakeholders. Your role will involve troubleshooting technical issues, maintaining documentation, and contributing to the implementation of technical solutions. Strong communication skills, attention to detail, and a problem-solving mindset are essential for success in this role. **Role and Responsibilities:** - **Provide Technical Support:** Respond to customer inquiries and issues through various communication channels promptly and professionally. Troubleshoot technical problems and offer solutions, escalating complex issues as necessary. - **Issue Resolution:** Diagnose and resolve email-related technical issues effectively. - **Customer Communication:** Clearly communicate technical solutions to customers, ensuring they understand and are satisfied with the resolution. Maintain professionalism and empathy in all interactions. - **Documentation:** Develop and update documentation on technical support processes, troubleshooting guidelines, and knowledge base articles for easy access by the support team and customers. - **Collaboration:** Work collaboratively with cross-functional teams, provide feedback on product enhancements, and contribute to improving support processes. - **Training and Development:** Stay informed about industry trends, new technologies, and best practices in technical support. Engage in training sessions to enhance technical skills and knowledge. **Qualifications:** - Bachelor's degree in Computer Science, IT, or related field preferred. - Strong problem-solving abilities and independent troubleshooting skills. - Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical users. - Familiarity with operating systems, networking principles, and software applications. - Proficiency in help desk software and remote support tools. - Ability to work collaboratively in a fast-paced environment and effectively prioritize tasks. Join us at Codelattice and be part of a team that values innovation, collaboration, and personal development.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
punjab
On-site
As a Technical Support Specialist, your primary responsibility will be troubleshooting and problem-solving technical issues related to hardware, software, networks, and applications. You will diagnose issues and provide timely resolutions using remote access tools and other technologies to assist customers effectively. In addition, you will engage with customers via phone, email, or chat, delivering clear and concise instructions while actively listening to their concerns and identifying their needs. It is essential to maintain a positive and professional demeanor, even in challenging situations, to ensure customer satisfaction. To excel in this role, you should possess a strong understanding of computer hardware, software, and networking principles. Excellent communication and interpersonal skills are crucial for effective customer interaction. Furthermore, your ability to learn new technologies quickly and adapt to changing situations will be key to your success. Familiarity with customer service best practices is also desirable. This is a full-time position with health insurance benefits. The work schedule is during the day, and a Bachelor's degree is required for this role. Proficiency in English is essential, and the work location is in person. If you are interested in this opportunity, please contact the employer at +91 9915678189 to learn more about the position.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
You will be working as a Cisco Certified Network Professional in Mumbai, with the opportunity for a hybrid working model that includes some work-from-home flexibility. Your main responsibilities will involve daily network administration, troubleshooting, and ensuring network security. Additionally, you will be tasked with designing and implementing network solutions to enhance performance and efficiency. To excel in this role, you should possess proficiency in Network Administration and Troubleshooting, strong skills in Network Security, and experience in Network Design and general Networking principles. You must have excellent problem-solving abilities, attention to detail, and the capability to work both independently and as part of a team. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, along with relevant industry certifications such as Cisco CCNP. Previous experience in a similar role would be advantageous in this position.,
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
NTT DATA is looking for a Messaging Services Advisor - MS Teams to join the team in Bangalore, Karnataka, India. As a part of the team, you will be responsible for managing Microsoft Teams, SFB, MS calling plan, Direct routing, Operator connect, team and channels in Microsoft Teams, and troubleshooting MS Teams client issues for end users support. You will also be involved in performing change management activities, maintaining intermediate knowledge of IP Telephony, and ensuring secure infrastructures. Additionally, the role requires evaluating, engineering, testing, recommending, and implementing secure infrastructures, acting as a resource for system escalation issues, documenting platform standards and processes, gathering business requirements for system design, and coordinating installation and maintenance of software/hardware on the network. You will be responsible for root cause analysis on failed components, providing ongoing information to leadership, customers, and peers, following company-specific systems engineering standards, and RCA for high severity issues. Moreover, on-call support during weekends, providing technical documentation and training to L1 team members, and contributing to CRQ Deployments are also part of the responsibilities. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in more than 50 countries and a robust partner ecosystem, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is at the forefront of digital and AI infrastructure, contributing to the digital future with continuous innovation and investment in R&D.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As an Analyst II L2 Support at Accelya, you will play a crucial role in ensuring the stability, availability, and performance of our production environment. Your responsibilities will include monitoring, maintaining, and troubleshooting systems and applications to minimize downtime and optimize efficiency. You will regularly monitor the production environment to ensure system health and availability, promptly identifying and resolving issues such as system errors, performance bottlenecks, or downtime. Additionally, you will perform routine maintenance tasks to ensure optimal performance and reliability of systems and applications. In the event of incidents reported by users or detected through monitoring systems, you will respond promptly, conducting thorough troubleshooting and root cause analysis to implement corrective actions and workarounds. Your role will also involve providing technical assistance to end-users and internal teams, addressing inquiries and resolving technical issues. Maintaining accurate and up-to-date documentation of system configurations, procedures, troubleshooting steps, and resolutions will be essential. Furthermore, you will proactively identify opportunities to improve the production environment by optimizing performance, enhancing reliability, or automating repetitive tasks. Preferred qualifications for this role include proficiency in XML-based system interfaces, familiarity with Zendesk and issue management systems like JIRA, an understanding of infrastructure setup, databases, firewall configurations, cloud computing, and networking principles, as well as knowledge of scripting languages such as Groovy, Python, and VBA. At Accelya, we offer an open culture and challenging opportunities to satisfy intellectual needs, flexible working hours, a smart working environment with hybrid remote/office options, work-life balance, and an excellent, dynamic, and multicultural work environment. Please note that this role will involve rotational shifts. Join us in shaping the future of the air transport industry, where your ambitions can become a reality, regardless of whether you are an industry veteran or transitioning from other sectors.,
Posted 3 weeks ago
2.0 - 6.0 years
2 - 3 Lacs
Guwahati
Work from Office
Responsible for ensuring smooth operation of computer systems & related hardware within the office environment. Shall perform tasks such as troubleshooting, routine maintenance, installing and configuring new equipment, Inventory of IT equipments. Required Candidate profile Should be able to provide technical support to office staff for resolution of computer-related issues. Keeping track of hardware assets and ensuring an adequate supply of spare parts and equipment.
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a CCTV Intern, you will have the opportunity to gain valuable hands-on experience in Closed-Circuit Television (CCTV) systems, surveillance technology, and security operations. Working closely with our experienced team, you will assist in the installation, configuration, and maintenance of CCTV systems, cameras, and related equipment. Additionally, you will learn to operate video surveillance software platforms, analyze camera footage, and participate in incident investigations to ensure the preservation of video evidence. Your role will involve collaborating with senior technicians, documenting system configurations, and integrating CCTV systems with other security technologies. To excel in this role, you should currently be pursuing a degree in a relevant field such as Information Technology, Computer Science, or Electrical Engineering. Having a strong interest in security systems, video surveillance, and technology is crucial. Basic understanding of networking principles, computer hardware, and troubleshooting will be beneficial. Effective communication skills, attention to detail, and problem-solving abilities are essential for success in this position. You should be eager to learn and adapt to new technologies and methodologies while working independently or collaboratively in a team environment. This is a [6-12 months] internship position based in Chennai. The internship is paid, and compensation details will be discussed during the interview process. Interested candidates are required to submit their resume and a cover letter highlighting their interest in the CCTV Internship position, along with any relevant coursework or experiences related to security systems or technology. Join us for a rewarding internship experience where you will have the opportunity to contribute to the maintenance, troubleshooting, and enhancement of CCTV systems while learning from industry professionals.,
Posted 1 month ago
3.0 - 7.0 years
0 - 0 Lacs
ahmedabad, gujarat
On-site
As a Cloud Administrator (AWS), your primary responsibility will be to install, support, and maintain cloud/on-premise server infrastructure while ensuring optimal performance and availability of services. You will need to have a solid working knowledge of Kubernetes to manage Kubernetes clusters of Linux on AWS. Your role will also involve participating in calls, performing quality audits, building a knowledge database, engaging with clients, and providing training to the team. It is essential to demonstrate a combination of technical expertise and interpersonal skills to excel in this position. Your duties and responsibilities will include answering technical queries through various channels, logging all issues and resolutions, performing Linux server administration and configuration, maintaining system security, installing, configuring, and fine-tuning cloud infrastructure, monitoring performance, troubleshooting incidents and outages, and ensuring system security through access controls and backups. You will also be responsible for upgrading systems, monitoring backups, training staff on new technologies, maintaining technical documentation, providing 24/7 technical support, and contributing to IT team meetings. To be successful in this role, you should have at least 2+ years of international experience in configuring, managing, and automating cloud environments (AWS/Azure) along with an additional 3+ years of Linux experience. You should be familiar with Elastic Load Balancers, auto-scaling, Virtual Private Cloud, routing, cloud databases, IAM, ACM, and SSM. Strong knowledge of networking principles, virtualization administration, scripting, multi-tier system configurations, disaster recovery, and data integrity is crucial. Additionally, you must possess excellent analytical, problem-solving, communication, organizational, and time-management skills. The ideal candidate will hold a Bachelor's degree in Computer Science, Information Technology, or a related field and relevant certifications such as AWS Cloud Practitioner, AWS Solution Associate, Red Hat Certified System Administrator/Engineer, and ITIL Knowledge. A willingness to learn new technologies, follow established procedures, and take ownership of tasks is highly valued. With 3-5 years of experience, you can expect a salary ranging from 40,000 to 60,000 per month. If you meet the qualifications and possess the required skills, we encourage you to apply for this challenging and rewarding position in cloud administration.,
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
We are currently looking for a Technical Head to join our company. This individual will play a crucial role in managing our existing team and guiding us in updating our technology to meet customer requirements. Key Responsibilities:- Lead and manage the technical team.- Evaluate and implement new technologies.- Design solutions according to customer needs. Extensive knowledge of firewall technologies such as Sophos or Fortinet. - Proficiency in Active Directory and server management. - Strong foundation in computer hardware and networking principles.
Posted 2 months ago
6.0 - 10.0 years
0 Lacs
, India
On-site
About the Role: OSTTRA India The Team: Application Support is a global team that provides technical support across the suite of OSTTRA products. The application support team works closely with a highly competent Client Services team and the core project teams to resolve client issues whilst continually improving our platforms. Our work helps ensure that OSTTRA provides a high-quality service and maintains client satisfaction. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What's in it for you: OSTTRA is seeking an Application Support professional to join the Application Support Team. The role encompasses 2nd line technical application support as well as integration support for our Trade Processing applications. This person will report directly to the regional support manager and work closely with an experienced global team to contribute to the quality of our support. You will have 6-10 years experience of Application Support & Project Management to meet the needs of our expanding portfolio of Financial Services clients. This role presents an excellent opportunity to be part of an agile team based out of India, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service. Responsibilities: Your duties will include providing technical L2 and L3 support to both internal and external customers across our full suite of OTC Derivative products and FX for post-trade confirmation processing. You will need to demonstrate excellent communication skills and have a natural ability to learn with a keen interest in technology. You must be a team player and enjoy working in a high-performance collaborative global group. The successful candidate will need to be able to apply strong technical skills and good business knowledge, together with investigative techniques and problem-solving skills to identify and resolve issues in a timely and high-quality manner. Liaising with other team members, Product, Development and particularly the infrastructure teams as required for 3rd line escalation. Technical advisory will be required at times by Product and business or clients for solution delivery. Working directly with clients, to understand and resolve issues and liaising with delivery teams to ensure readiness for new platform releases. Based in our Gurgaon office, you will be responsible for handling escalations, identifying and communicating technical resolutions in English. You will also work on initiatives around platform industrialization, proactive application health monitoring and reporting. What We're Looking For: University graduate or equivalent with background of bachelor's in computer science. Ability to read and trace Java, C++ and/or scripting languages. Possess the understanding of PAAS and implementation with OpenShift. Experience or having high motivation to pick up cloud implementation on AWS. Experience in handling client issues and expectation management. Experience in Application Support, software development and deployment (SDLC). Good Unix skills, including scripting experience. Experience of XML and XSLT. Experience of databases including SQL scripting, preferably but not limited to Oracle. Good understanding of messaging platforms and protocols like FIX and IBM MQ. Understanding of networking principles, its practical uses and basic troubleshooting. Experience in encrypted connectivity channels utilizing SSL and TLS. Have experience of working in the Finance Industry. Knowledge of the Financial OTC Derivative and FX products. Good understanding of Application Support processes. Awareness of Derivatives products and post trade processing (desirable). Be flexible regarding hours including weekends and public holidays. Knowledge of financial protocols like FIX, FPmL, TOF etc Ability to understand Application architecture, and able to effectively navigate to the problem area. Ability to apply analytic methodology, such as trending, distribution etc., to get insight from application data to help troubleshooting. Ability to understand business workflow and tie to technical implementation. About Company Statement: OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimization services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimize processing to drive post-trade efficiencies. OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities. About OSTTRA OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
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