Clinical Application Specialist

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.

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Job Description: Product Application Specialist

Location: Chandigarh Job Family: Product Applications Specialist Purpose of the Role The Product Application Specialist will play a pivotal role in providing clinical support, conducting equipment demonstrations, and ensuring seamless customer training for medical equipment. Qualifications and Requirements Education: Bachelor’s degree in Optometry from a recognized university. Experience: 0–3 years of relevant work experience, preferably in the fields of optometry, ophthalmology, or the medical equipment segment. Skills and Attributes: Strong proficiency in computer applications related to optometry and refraction. Exceptional customer orientation with a keen interest in providing excellent service. Flexibility to travel extensively and accommodate irregular work hours. Outstanding interpersonal and presentation skills. Ability to quickly grasp and adapt to new technologies. Key Responsibilities Clinical Support and Equipment Management: Provide application support post-installation of medical equipment. Deliver hands-on demonstrations to customers, showcasing the functionality and benefits of the equipment. Training and Customer Development: Conduct software application training sessions tailored to customer needs. Address and resolve customer queries effectively, ensuring optimal utilization of equipment. Technical Expertise and Assistance: Offer technical support during demos and on-field applications. Collaborate with customers to ensure smooth application management and system usage. Customer Engagement and Relationship Building: Build and maintain strong relationships with clients through continuous support and expertise. Adaptation and Innovation: Stay updated with industry advancements and incorporate them into the training and support modules

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