Clinic Manager

The Operations Manager ensuring smooth coordination between departments to provide efficient and high-quality patient care. The role demands strategic planning, resource optimization, and leadership to uphold operational excellence and compliance with Qatar’s healthcare regulations.

Key Responsibilities:

• Supervise all administrative, clinical, and support service operations of the polyclinic.
• Develop, implement, and monitor operational policies and standard operating procedures (SOPs).
• Coordinate between clinical departments, front office, HR, finance, and marketing for smooth workflow.
• Ensure regulatory compliance with Qatar’s healthcare authorities (QCHP, MOPH, Municipality, Civil Defense, etc.).
• Oversee facility maintenance, vendor management, and equipment servicing schedules.
• Monitor and control operational budgets and expenses.
• Track performance metrics including patient satisfaction, staff productivity, and operational KPIs.
• Handle escalated patient complaints and ensure timely resolutions.
• Ensure all staff follow safety, quality, and infection control standards.
• Prepare operational reports and present performance updates to senior management.

Minimum Eligibility:

• Bachelor’s Degree in Hospital Administration, Business Management, or equivalent.
• Master’s Degree in Healthcare or Business Administration preferred.

Experience:

• Minimum 5–7 years of relevant experience in clinic or hospital operations.
• Prior experience in managing a multispecialty medical centre in Qatar preferred.

Requirements:

• Strong leadership, planning, and team coordination abilities.
• Excellent communication and problem-solving skills.
• In-depth knowledge of healthcare operations, compliance, and quality standards.
• Proficiency in MS Office and healthcare management software.
• Ability to manage multitasking in a fast-paced clinical environment.

Skills:

• Leadership & People Management
• Budgeting & Cost Control
• Strategic Operations Planning
• Patient Experience & Service Excellence
• Regulatory Compliance & Documentation
• Conflict Resolution & Decision-Making

Job Type: Full-time

Pay: ₹150,000.00 - ₹250,000.00 per month

Benefits:

• Commuter assistance
• Health insurance
• Paid sick time

Application Question(s):

• Are you willing to relocate to Tanzania ?

Work Location: In person