Client Success Specialist (APAC)

3 - 7 years

0 Lacs

Posted:2 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will play a pivotal role in driving business growth by acquiring new clients, nurturing existing relationships, and strategically expanding the market presence. Your responsibilities will include actively prospecting and generating new leads within the IT industry, developing and maintaining strong relationships with key decision-makers, cultivating client relationships to deepen engagement, and expanding the client network. Additionally, you will develop innovative solutions to address client needs, explore new markets for business expansion, collaborate with internal teams, and utilize market research to adapt sales strategies effectively. Your role will involve preparing and delivering compelling presentations, driving revenue growth through upselling and cross-selling, staying informed about industry trends, and conducting regular client meetings for feedback. - Actively prospect and generate new leads within the IT industry - Develop and maintain strong relationships with key decision-makers - Cultivate client relationships to deepen engagement and expand the client network - Explore new markets and opportunities for business expansion - Collaborate with internal teams and leverage resources effectively - Utilize market research to identify trends and adapt sales strategies - Prepare and deliver compelling presentations to prospective clients - Drive revenue growth through upselling and cross-selling - Stay informed about industry trends and competitor activities - Conduct regular client meetings to assess satisfaction levels Qualifications: - Bachelor's degree in Business Administration, Marketing, or related field - 3-5 years of experience in a customer-facing role, exceeding sales targets - Previous experience in the IT staffing industry is highly desirable - Strong negotiation and persuasion skills - Excellent verbal and written communication skills - Strategic thinker with effective sales planning ability - Solution-oriented mindset with proactive problem-solving approach - Proficiency in CRM software and Microsoft Office Suite The company offers a competitive salary and commission structure, comprehensive health benefits package, opportunities for career advancement, and a collaborative team environment. Work-life balance initiatives are also promoted, and benefits include a flexible schedule, health insurance, leave encashment, paid sick time, paid time off, and provident fund. There are performance bonuses and yearly bonuses available, and the work location is in person at Pitampura, Delhi, Delhi. If you are a results-driven professional with a passion for sales, client service, and strategic thinking, this opportunity invites you to make a meaningful impact in the IT staffing industry. Apply now to embark on an exciting career journey with the company.,

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