Client Servicing Manager (Influencer Marketing Agency only)

Industry & Sector:

Role:

• Own day-to-day client relationships for influencer-led campaigns—serve as primary point of contact and ensure campaign deliverables meet brand objectives, timelines, and KPIs.
• Translate client briefs into actionable influencer strategies: audience targeting, creator mix, content formats, and measurement frameworks.
• Manage end-to-end campaign execution—creator sourcing, briefing, negotiation, content approvals, publishing schedules, and compliance checks.
• Coordinate cross-functionally with creative, analytics, and paid media teams to align campaign creative, amplification, and tracking.
• Deliver clear, data-driven campaign reports and insights; recommend optimisations to improve reach, engagement, and ROI.
• Maintain and expand creator relationships; build long-term partner programs and talent rosters for repeatable brand success.
  

Skills & Qualifications

Must-Have

• Influencer outreach
• Creator management platforms
• Contract negotiation
• Campaign reporting
• Social media analytics
• Asana
  

Preferred

• CreatorIQ
• Google Analytics
• Facebook Ads Manager
  

Qualifications & Experience

• Proven track record managing influencer campaigns for consumer brands with measurable KPI ownership (campaign delivery, engagement, ROI).
• Strong stakeholder management—comfortable briefing senior client stakeholders and presenting performance insights.
• Practical knowledge of creator contracts, disclosure/compliance norms, and content rights management.
• Excellent written skills for briefs, proposals, and reports; proficiency in Excel and PowerPoint for client presentations.
  

• Fast-paced agency environment with steep ownership and visible impact on top consumer brands.
• Collaborative, creative teams and opportunities to build long-term creator programs and partnerships.
• On-site role enabling high-touch client engagement and close cross-team collaboration.
  

Location & Workplace: