Client Service Manager

Role Overview: As a Client Servicing Manager based in Hyderabad, your primary responsibility will be to manage client accounts effectively, ensuring the successful delivery of campaigns and maintaining high levels of client satisfaction. You will be required to gather creative briefs from clients and convey them accurately to internal teams. Collaboration with diverse teams such as creative, media, and strategy will be essential to develop and implement successful advertising campaigns. Building and nurturing strong client relationships through regular communication, strategic planning, and a deep understanding of client requirements will be crucial for this role. Additionally, you will be responsible for coordinating and leading client meetings, ensuring clear agendas and objectives are set. Proactively pitching for new business opportunities and contributing to the agency's growth will also be a part of your key responsibilities. Staying abreast of industry trends and the competitive landscape will enable you to provide strategic advice to clients. Furthermore, you will be expected to promptly and effectively troubleshoot and resolve any client issues that may arise. Key Responsibilities: - Manage client accounts effectively, ensuring successful delivery of campaigns and high levels of client satisfaction - Gather creative briefs from clients and convey them accurately to internal teams - Collaborate with diverse teams such as creative, media, and strategy to develop and implement successful advertising campaigns - Build and nurture strong client relationships through regular communication, strategic planning, and deep understanding of client requirements - Coordinate and lead client meetings, ensuring clear agendas and objectives are set - Proactively pitch for new business opportunities and contribute to agency growth - Stay abreast of industry trends and competitive landscape to provide strategic advice to clients - Promptly and effectively troubleshoot and resolve any client issues that may arise Qualifications Required: - Bachelor's degree in marketing, advertising, communications, or a related field - 2-5 years of experience in account management within an advertising agency - Strong communication, presentation, and leadership skills - Solid understanding of digital and traditional advertising channels - Ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced, deadline-driven environment - Strong problem-solving and analytical skills - Exceptional organizational skills and attention to detail Note: The company offers a competitive salary with performance bonuses, along with professional development opportunities. This is a full-time position with a morning shift schedule and an in-person work location.,