Client Relationship Manager

As the Operations Manager at Zorgers Healthcare, you will play a pivotal role in overseeing the day-to-day operations of our home healthcare services, ensuring seamless delivery of care while prioritizing exceptional client experiences. You will lead a dedicated team, focusing on optimizing processes, maintaining compliance, and fostering strong relationships with clients and their families. Quality Assurance and Compliance: Oversee compliance with regulatory standards, accreditation requirements, and organizational policies, ensuring adherence to best practices and quality standards in service delivery. Conduct regular quality assessments and performance reviews to identify opportunities for improvement and implement corrective actions as needed. Champion a culture of continuous quality improvement, empowering staff to contribute ideas and initiatives to enhance client care and operational efficiency. Strategic Planning and Growth: Contribute to the development and execution of strategic initiatives and business plans to drive growth and expansion of home healthcare services. Identify market trends, client needs, and growth opportunities to inform strategic decision-making and service development efforts. Collaborate with senior leadership to develop and implement innovative solutions to meet evolving client demands and enhance Zorgers Healthcare's competitive position. Benefits: Competitive salary Retirement savings plan Paid time off and holidays Opportunities for professional development and career advancement How to Apply: Interested candidates should submit a resume and cover letter detailing their qualifications and relevant experience to hr@Medyhealth.com Operational Leadership: Direct and coordinate all aspects of home healthcare operations, including scheduling, staffing, and resource management, to ensure timely and efficient service delivery. Develop and implement operational strategies to enhance productivity, quality of care, and client satisfaction. Monitor performance metrics and implement improvements to optimize operational efficiency and meet organizational goals. Client Engagement and Satisfaction: Serve as a primary point of contact for clients and their families, ensuring their needs are met and concerns are addressed promptly and effectively. Foster strong relationships with clients through regular communication, personalized care planning, and responsiveness to their preferences and