Client Relationship Manager

The Client Relationship Manager is responsible for managing and growing client accounts by building strong relationships, understanding client needs, and delivering the right talent solutions. You will be client-focused, goal-oriented, and skilled in identifying staffing solutions that meet client requirements. As the primary point of contact for clients, you will ensure successful placements, client satisfaction, and account growth. Your key responsibilities will include: - Acting as the main point of contact for assigned client accounts, maintaining and strengthening client relationships. - Understanding client needs, culture, and project requirements to provide tailored talent solutions. - Conducting regular check-ins with clients to ensure satisfaction with placements and address any issues promptly. - Identifying opportunities to expand service offerings within existing accounts. - Collaborating with sales and recruiting teams to drive growth within each account. - Upselling additional services, roles, or technology capabilities as they align with client needs. - Working closely with the recruiting team to define role requirements, skill sets, and qualifications for open positions. - Collaborating to prioritize roles and match top talent to client needs effectively and efficiently. - Monitoring placement success and proactively addressing any potential mismatches. - Overseeing onboarding and integration of placed candidates to ensure they meet client expectations. - Soliciting feedback from clients post-placement and working to resolve any concerns. - Ensuring high levels of client satisfaction and working towards building long-term partnerships. Key Skills and Qualifications: - Education: Bachelor's degree in Business, Human Resources, or a related field. - Experience: 2-5 years of experience in account management, client services, or business development in the staffing or staff augmentation industry. - Proven track record of managing and growing client accounts. - Strong understanding of staffing models, recruitment processes, and industry trends. - Exceptional interpersonal, communication, and relationship-building skills. - Negotiation and problem-solving abilities. City: Hyderabad Country: India,