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Client Relationship Manager

Client Relationship Manager

Finkraft

4 - 9 years

7 - 11 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

relationship management automation client satisfaction business analysis relationship building focus corporate finance client relationship taxation financial services

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Relationship Management:

-Partner with client tax and finance teams, spending time onsite to understand their challenges and build strong, trust-based relationships.

-Act as a trusted advisor, ensuring exceptional service and satisfaction.

-Represent Finkraft.ai as a thought leader in GST and financial automation.

2. Business Analysis and Solutioning:

-Analyze client AS-IS processes to identify inefficiencies and pain points.

-Propose tailored solutions leveraging Finkrafttechnology to optimize GST compliance and credit.

-Provide structured feedback to product teams in Bangalore to drive product refinement and innovation.

3. Farming and Hunting:

-Farming: Drive deeper engagement with existing Fortune 500 clients, identifying opportunities to upsell or cross-sell additional solutions.

-Hunting: Engage with prospective clients to expand Finkraftfootprint in large enterprises.

4. Collaboration:

-Work closely with cross-functional teams, including sales, product, and engineering, to ensure seamless client experience.

-Partner with clients to ensure smooth implementation and adoption of Finkraft solutions.

5. Strategic Execution:

-Deliver strategic insights to internal teams on market trends and client needs.

-Actively participate in client review meetings and negotiations, representing Finkraftvalue proposition.
Requirements

Desired Qualifications:

-Professional Expertise:

-Chartered Accountant (CA) or MBA in Finance from a reputed institution.

-4+ years of experience in client-facing roles, preferably in corporate finance, taxation, or enterprise solutions.

-Skills:

-Strong communication and relationship-building abilities.

-Analytical mindset to assess and improve client processes.

-Ability to manage large corporate accounts while driving strategic outcomes.

-Knowledge:

-Expertise in GST compliance, financial automation, and corporate taxation.

-Experience with SaaS solutions or financial technology is a plus.

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Client Relationship Manager