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Client Relationship Executive

0 years

0 - 3 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Jammu , Satwari.

Work mode: Office

Key Responsibilities:

Daily Task Review:

  • Start the day by reviewing emails, WhatsApp messages, and calls to prioritise tasks and manage incoming queries effectively.

Quotation Management:

  • Log travel partner queries systematically.
  • Create quotations by performing necessary calculations and drafting detailed itineraries.
  • Share quotations with travel partners through email, WhatsApp, and calls.

Quotation Modifications:

  • Handle requests for changes in quotations promptly across email, WhatsApp, and calls.
  • Ensure all revisions meet the travel partner’s requirements.

Real-Time Query Management:

  • Maintain and update query and agent sheets in real-time.
  • Use these sheets to manage the funnel and track progress effectively.

Travel Partner Support:

  • Assist travel agents at all stages (inquiry, quotation, booking, and post-booking).
  • Offer the best knowledge and pricing solutions to address their queries or problems across email, WhatsApp, and calls.

End-of-Day Reporting:

  • Submit a comprehensive daily funnel report detailing the day's activities, query status, and progress.

Skills Required:

  • Excellent communication skills (written and verbal).
  • Strong multitasking and organizational abilities.
  • Proficiency in tools like Excel, email, and WhatsApp.
  • Knowledge of travel industry pricing, itineraries, and destinations is a plus.

To Apply:

  • Please submit your resume to hr.unxplore@gmail.com

Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 02 months

Pay: ₹5,000.00 - ₹25,000.00 per month

Schedule:

  • Day shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Do you have travel Industry experience ?
  • We must fill this position urgently. Can you start immediately?

Work Location: In person

Expected Start Date: 16/07/2025

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