Client Relationship Executive

Inland World Logistics Private Limited

2 years

2 - 3 Lacs

india

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

support retention communication logistics database service onboarding resolve negotiation crm

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a proactive and customer-focused Client Relationship Executive to support client acquisition and retention activities. The ideal candidate must have strong communication skills and the ability to build long-term business relationships. Experience in logistics will be an added advantage.

Key Responsibilities

Make outbound calls to new clients and re-engage with lost/inactive clients
Maintain strong relationships with existing customers to ensure satisfaction
Understand client needs and offer the best solutions/services
Maintain client database and update records regularly
Coordinate with internal teams to ensure smooth service delivery
Achieve monthly targets related to client onboarding and retention
Handle inquiries and resolve client concerns professionally

Required Skills & Qualifications

Minimum 2 years of experience in client handling / customer relationship role
Logistics industry experience preferred (added advantage)
Excellent verbal and written communication skills
Strong negotiation and interpersonal abilities
Basic computer knowledge (MS Office, CRM tools preferred)
Ability to work independently with a positive attitude

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance
Provident Fund

Work Location: In person

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