Client Relationship Executive

Job Description

Location: Noida sector 63 Job Profile :- client relationship Executive Job Type: Full-Time Experience: 1–3 Years (preferred in sales or client servicing) Salary : upto 25k + incentives Industry: [Tour and travels Real Estate, IT Services, Education, etc.] Job Summary: We are seeking a dynamic and results-driven Client Relationship Executive to manage and enhance our customer relationships. The ideal candidate will have strong sales and communication skills, a persuasive personality, and the ability to follow up on payments effectively. You will be responsible for achieving targets, maintaining client satisfaction, and supporting the overall business growth. Key Responsibilities: Build and maintain strong relationships with existing and prospective clients. Regularly follow up with clients to ensure timely part payments and full payment completion. Convince and guide clients through the payment process professionally and tactfully. Achieve assigned sales and payment recovery targets on a monthly and quarterly basis. Communicate product or service benefits clearly and persuasively. Address client inquiries, concerns, or complaints promptly to ensure customer satisfaction. Maintain accurate client records, payment status, and communication logs. Collaborate with the sales and finance teams for smooth coordination of client servicing. Provide periodic reports on target progress, client status, and payment collections. Requirements: Proven experience in client servicing, sales, or customer relationship roles. Strong convincing and negotiation skills. Excellent verbal and written communication skills. Ability to work under pressure and meet deadlines and targets. Good knowledge of CRM tools and basic MS Office skills. A proactive and self-motivated approach to work. Key Performance Indicators (KPIs): Achievement of monthly/quarterly sales and collection targets. Client satisfaction and retention rate. Timely follow-up and recovery of part or pending payments. For better reach connect/whatsapp on this 91 78359 60593 number Show more Show less