Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in mumbai
>
JPMorgan Chase Bank
>
Client Ops Associate I

Client Ops Associate I

JPMorgan Chase Bank

2 - 7 years

4 - 9 Lacs

mumbai

Posted:-1 days ago| Platform:

Apply

Skills Required

automation project management banking strategic planning stakeholder management continuous improvement operations client onboarding financial services service operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

Join our dynamic Client Operations team and be at the forefront of innovation in the banking industry. This role offers an exciting opportunity to engage with clients, address inquiries, and optimize service operations, all while contributing to our culture of excellence and efficiency.

Support the end-to-end client onboarding process, ensuring a seamless experience across various products and platforms.

Address client inquiries and troubleshoot problems, utilizing your developing skills in strategic planning and anti-fraud awareness.

Process transactions accurately and efficiently, adhering to established policies and procedures.

Identify opportunities to refer services based on client needs, contributing to the continuous improvement of our service center operations.

Collaborate with internal stakeholders to drive mutually beneficial outcomes, leveraging your skills in influence and internal stakeholder management.

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise in client service and/or operations.

Demonstrated ability to apply strategic planning principles in a client operations context, with a focus on improving service center operations.

Experience in implementing anti-fraud strategies to detect and prevent fraudulent transactions, contributing to the financial and reputational security of the organization.

Proficiency in using automation technologies to optimize service center operations and improve client experience.

Proven skills in managing internal stakeholders, with the ability to establish productive working relationships and drive mutually beneficial outcomes.

Preferred qualifications, capabilities, and skills

BS/BA degree or equivalent military experience preferred, with experience in a financial services or banking environment.

Developing ability to support continuous improvement initiatives, assist in project management efforts, and utilize presentation skills to communicate operational insights.

Strong ability to apply data and technology literacy to analyze operational data, integrate AI/ML tools, and utilize market product knowledge to start aligning operations with industry trends.

More Jobs at JPMorgan Chase Bank

Valuation Controller - Automation, Developer - Associate

Mumbai

5 - 10 yrs

INR 20 - 25 Lacs

Transaction Processing Specialist

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

2 - 7 yrs

INR 4 - 9 Lacs

Transaction Processing Manager

Chennai, Pune, Delhi, Mumbai, Bengaluru, Hyderabad, Kolkata

4 - 9 yrs

INR 15 - 20 Lacs

Lead Software Engineer - Java, SpringBoot

Mumbai

5 - 10 yrs

INR 15 - 20 Lacs

Software Engineer III - Mongo DB Database Engineer

Mumbai

3 - 8 yrs

INR 30 - 35 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.