Overview
About Business Uni:
The Campaign team is the end-to-end expert in orchestrating and activating personalized customer and prospect connection journeys, anytime and anywhere. We pride ourselves on our expertise in campaign management across the entire lifecycle – from planning and implementation to activation and performance tracking, across any channel, whether owned or paid, offsite or onsite. Our team comprises experts skilled in a variety of platforms, including PeopleCloud Media, PeopleCloud Messaging, Adobe, Unica, Salesforce, and more.
How You’ll Make an Impact
The Client Integration Engineer is responsible for providing technical solutions and strategies to achieve our client's digital marketing objectives, including integrating new clients onto Epsilon PeopleCloud, managing the technical relationship with existing clients, implementing new platform capabilities, driving automation initiatives and providing technical sales support
A Client Integration Engineer is a unique hybrid role within our company that combines aspects of a web technologist, business analyst, and solutions architect. Our Client Integration Engineers leverage their technical capabilities and knowledge of the Epsilon PeopleCloud Digital Media Solutions platform to design and deliver actionable strategies and solutions. While we are an established company, our culture thrives on a vibrant start-up mentality and energy. We love what we do, and deeply value and respect each other.
Responsibilities
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Monitor, troubleshoot, and resolve integration issues for some of the largest Internet retailers on Epsilon’s the Digital Media Solutions system: design, develop, implement and test technical solutions based on client and business requirements
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Test and troubleshoot integrations and technical configurations
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Oversee the health of client accounts, identify enhancement opportunities and drive creative solutions that meet client marketing initiatives and anticipate future needs
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Be the technical subject matter expert while working with internal teams to drive the execution and delivery of key client Collaborate with Analytics, Account Management, Client Development, Media Managers, Studio and Software Development
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Thrive as an individual contributor and member of a very dynamic, collaborative Client Integration Help establish best practices across the enterprise and facilitate knowledge sharing
Qualifications
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Bachelor’s Degree in Computer Science, MIS or related field, or equivalent experience
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4+ years’ experience in a technical role
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Excellent communication skills, ability to convey technical aspects to non-technical audience
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Prior consulting and analytical experience is
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Strong attention to detail/quality focus
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Prefer candidates with previous digital marketing experience, especially within the online display advertising space
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High level of expertise with web technologies and knowledge of scripting languages (JavaScript, shell, python, HTML, SQL) is a plus
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Strong command of SQL (querying and analyzing) and hands on programming experience with JavaScript
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions every single day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon has a core set of 5 values that define our culture and guide us to bring value for our clients, our people and consumers. We are seeking candidates that align with our values, demonstrate them and make them meaningful in their day-to-day work:
Act with integrity. We are transparent and have the courage to do the right thing.-
Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
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Innovate with purpose. We shape the market with big ideas that drive big outcomes.
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Respect all voices. We embrace differences and foster a culture of connection and belonging.
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Empower with accountability. We trust each other to own and deliver on common goals.
Because You Matter
YOUniverse. A work-world with you at the heart of it!
At Epsilon, we believe people make the place. And everything we do is designed with you in mind. That’s why our work-world, aptly named ‘YOUniverse’ is passionate about crafting a nurturing environment that elevates your growth, wellbeing and work-life harmony. So, come be part of a people-centric workspace where care for you is at the core of all we do.
Take a trip to YOUniverse and explore our outstanding benefits, here
Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.
