Cisco Voice Engineer

Job Title:

Timings:

Location:

Total Experience:

Availability : Immediate to 15 days

About the Company AMSYS Group

on the principles of integrity, honor, and mutual gain. As future decisions are made, we are

always keeping in mind the prosperity of the AMSYS Family. Amsys IT Services Pvt Ltd is

part of this group based in Mumbai.

Website: http://www.amsysis.com

Enterprise networking across cloud and onprem with deep Cisco, Fortinet, Juniper, and voice/collaboration.

Configure, secure, and support switching, wireless, firewalls, and UC/contact center platforms to deliver high availability and performance

Key Responsibilities:

• Design, implement, and support LAN/WAN/WLAN across multi-site and cloud environments.
• Configure and administer Cisco FTD, Cisco ISE, Meraki, Catalyst, and Nexus.
• Manage Fortinet FortiGate policies (NAT, VPN, ACLs) and network segmentation.
• Operate Cisco Wireless Controllers and optimize enterprise WiFi.
• Support Cisco voice (CUCM/Call Manager onprem), SIP trunks/SBCs, QoS, and dial plan changes.
• Integrate/manage

  cloud UCaaS

  (e.g., Webex Calling, Teams Phone, RingCentral) and

  Contact Center

  (UCCX/UCCE/Webex CC).
• Troubleshoot performance and incidents; maintain diagrams, runbooks, and change records.
• Plan/execute upgrades, patches, and lifecycle refreshes with minimal downtime.

Required Skills & Qualifications:

• Cisco:

  FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers,

  ISE, CUCM (onprem Call Manager),

  VoIP/Voice, SIP, QoS.

• UC/CC:

  Cloud

  UCaaS

  platforms and

  Contact Center

  (UCCX/UCCE/Webex CC preferred).

• Security/Edge:

  Fortinet

  FortiGate

  firewalls; sitetosite/client VPNs, NAT, ACLs, policy design.

• Juniper:

  Wireless/switching administration (operations, upgrades, tuning).

• Environments:

  Cloud and onprem networking; routing/switching, HA/DR, monitoring/observability.
• Strong troubleshooting/documentation; crossteam collaboration.

Nice to Have:

• Certifications: CCNA/CCNP, Fortinet NSE, Juniper JNCIA+, CWNA/CWNP, ITIL.
• SBCs (CUBE/AudioCodes), automation (Python/Ansible), Infrastructure as Code.