Customer Solutions Design Specialist BT Group

5.0 - 7.0 years

0 Lacs

delhi, india

On-site

Recruiter: Anirudh Chhilwar Hiring Manager: Sanjay Pahuja Career Grade: D Location: Gurugram Internal Closing Date: 28-Nov-2025 Your Accountabilities: The role owns, delivers and is accountable for all aspects of testing within their scope. They manage day to day test activities, optimising quality, coverage, velocity and enhancement of tests in the context of the unit test strategy (ies). They will progress the unit test strategy and test framework implementation through each programme of work they undertake. Where the role-holder has a specialism, the role is accountable for all test process related activities throughout the lifecycle for their domain, including test estimation across thei...

Posted 5 days ago

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Webex Customer Solution Design Specialist Sampoorna Consultants

2.0 - 12.0 years

0 Lacs

haryana

On-site

You have over 12 years of experience and distinct knowledge in CCaaS solutions, with expertise in Webex CC. Your exposure includes senior-level experience in Webex and at least 2-3 years in a similar role as a Solution Architect or Consultant for Communication & Collaboration or related IT areas. Your educational background includes a Master's degree and more than 12 years of professional experience in communication or CCaaS/IT services. You possess good customer profile with strong communication and negotiation skills. Your responsibilities will include: - Providing strong presentation and demo skills, as well as conducting customer workshops - Collaborating effectively in a team and workin...

Posted 3 weeks ago

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Consulting UC Engineer- Webex CC & Calling Staffice Global

5.0 - 10.0 years

7 - 14 Lacs

Bengaluru

Work from Office

Role & responsibilities Lead the design, implementation, and troubleshooting of Webex Calling and Webex CC environments. Provide Level 3 escalation support for complex UC and contact center incidents. Work with Cisco TAC, partners, and internal teams to resolve technical issues. Manage user provisioning, number management, auto attendants, hunt groups, call queues, etc., in Webex Control Hub. Configure and support SIP trunks, local gateways, and dial plans across global sites. Integrate Webex CC with CRMs (e.g., Salesforce, Zendesk), and third-party platforms as needed. Optimize call flows, IVRs, routing strategies, and analyze call reporting/analytics. Implement and maintain monitoring tool...

Posted 4 months ago

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