Chief Operations Officer

The role of Chief Operations Officer (COO) in a non-profit organization involves overseeing and optimizing operational efficiency across India. As the COO, you will play a crucial role in ensuring the effective execution of strategic initiatives, program implementation, financial management, compliance, and overall organizational growth. Collaborating closely with the CEO, board members, and department heads, you will drive the mission and impact of the organization while maintaining operational excellence. Your responsibilities will include developing and implementing operational strategies to support the organization's mission and long-term goals. You will oversee daily operations across multiple locations, ensuring efficiency and alignment with strategic objectives. Working closely with the CEO and Board of Directors, you will be responsible for developing policies and strategic plans, monitoring key performance metrics, and evaluating organizational success. In terms of program and service delivery, you will ensure the necessary administrative support for effective program implementation and scaling across different regions. Identifying operational challenges and implementing solutions to enhance efficiency and effectiveness will be a key aspect of your role. You will also be responsible for financial and compliance management, ensuring compliance with financial regulations, legal requirements, and donor policies for audit purposes. Optimizing resource allocation, operational cost efficiency, and adherence to regulatory requirements and governance policies will also fall under your purview. As the COO, you will lead, mentor, and manage regional heads to support and collaborate effectively. Overseeing HR policies, recruitment, employee engagement, and retention strategies will be essential for promoting a positive work culture, capacity building, and leadership development within the team. To qualify for this role, you should have a Master's degree in Business Administration, Non-Profit Management, Social Work, Public Administration, or a related field, along with 12+ years of experience in operations, program management, and leadership roles, preferably in the non-profit sector. Experience in managing large teams across multiple locations, strong financial acumen, and proven ability to drive efficiency and effectiveness in non-profit operations are also required. Key skills and competencies for this role include strong leadership and people management skills, resourcefulness, strategic thinking, problem-solving abilities, excellent communication, stakeholder management, ability to work in a dynamic, mission-driven environment, proficiency in project management and operational planning, as well as knowledge of regulatory and compliance frameworks in the non-profit sector.,